Warehouse Worker Customer Service
Resume:
Dale Griffin
Jacksonville, Fl *****
*************@*****.***
Professional Summary
Organized Warehouse Worker with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically demanding work. Safety-oriented team player with strong attendance record. Knowledgeable Mover driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Quick learner skilled at adapting to changing demands. Maintain high levels of customer service on busy and high-demand days.
Work History
October 2022 - January 2023
Coca-Cola – Jacksonville
Warehouse Worker
• Performed general housekeeping and cleaning tasks.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Consistently lifted materials weighing as much as [Number] pounds.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Checked packages and merchandise for damage and notified vendors.
• Collaborated with various departments to manage timely delivery of orders and avoid delays.
• Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
• Moved cardboard, plastic ties and other debris from unboxing to trash.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Pre-assembled containers to be easily selected by packing associates.
• Managed timely and effective replacement of damaged or missing products. January 2023 - February 2023
EZ Staffing – Jacksonville
Warehouse Packer
• Loaded merchandise into specific packages suited for product dimensions.
• Organized items on racks, shelves, and bins to maintain established order.
• Created shipping labels to complete daily order processing.
• Packed, weighed and shipped items per customer specifications.
• Added packed boxes to conveyor belts for movement to shipping stations.
• Verified items packaged and addressed on boxes matched customer order invoices to avoid shipping errors.
• Stocked and organized products in warehouse for easy accessibility and order fulfillment.
• Operated manual pallet jacks and forklifts to move and store materials.
• Loaded and unloaded trucks with products and packaging materials for delivery to and from the facility.
• Learned and followed warehouse safety protocols to prevent injuries and accidents.
• Managed timely and effective replacement of damaged or missing products.
• Safely and securely loaded items to prevent damage during transport.
• Disposed of damaged or defective items or coordinated returns to vendors for covered items.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
June 2023 - August 2023
Coleman Worldwide Moving - Jacksonville
Mover
• Arranged items at destination according to customer requests and instructions.
• Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
• Prevented load shifting or damage by using bracing and strapping techniques.
• Moved furniture and boxes using utility dolly and truck ramp.
• Loaded and unloaded trucks with customer possessions or merchandise weighing up to
[Number] lbs.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Cleaned and maintained truck and other equipment to maintain optimum working condition.
• Maneuvered items carefully through narrow hallways and doorways to prevent damage.
• Inspected items for damage and reported issues to supervisor for resolution.
• Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
• Followed safety protocols to prevent accidents and injuries.
• Surrounded items in cling film, padded blankets, and tape to protect from damage.
• Followed verbal and written instructions to properly move and ship products. Education
William M. Raines High School Jacksonville - 2008
Skills
• Wrapping and boxing
• Materials handling and transport
• Physical fitness
• Vehicle inspections
• Loading and unloading
• Packaging
• Problem-solving skills
• Cash Handling
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