Case Manager Data Entry

**** **** ******** ****, *******, US, ***** •

***************@*****.*** • +1-214-***-****

PATRICK KARGBO

PROFESSIONAL SUMMARY

Versatile professional experienced in overseeing and coordinating organizational operations across multiple departments. Well- versed in process optimization, performance management, and team coordination. Adept at developing and implementing strategies to improve efficiency, reduce costs and increase profitability. A motivated, collaborative leader with excellent problem- solving, communication and interpersonal skills.

EMPLOYMENT HISTORY

CASE MANAGER Nov 2024 - Present

Home-childcare Navada, TX

• Acts as a liaison between a youth, his family, program and placing agency representatives.

• In consult with the Treatment Director, communicates with placing agency representative, family, and treatment team members about significant occurrences involving the youth and his family.

• Maintains and documents monthly contact with each family; offers parenting support and facilitates communication and visitation between parents, family, and a youth’s friends.

• Acts as primary liaison between the program and placing agency representatives.

• Documents all phone and personal contact with youth, family members, legal personnel or program staff in the youth’s record.

• Coordinates and maintains a schedule of service planning meetings, sends notifications to families and placing agency representatives, and documents all contacts in the youth’s record.

• Completing an admission assessment or any other evaluation of a child for placement.

• Developing, reviewing, and updating of service plans for a child in care.

• Completing a discharge or transfer summary for a child.

• Responsible for maintenance of clinical and medical youth charts.

• Data entry.

• Report suspected abuse, neglect, and exploitation to the Child Abuse Hotline.

• Know and comply with applicable rules and regulations related to Chapter 748 Minimum Standards, Chapter 42 of the Human Resources Code, Chapter 745 Minimum Standards relating to Licensing, related OCOK contract standards and requirements, Hidden Cove RTC policies.

PRODUCTION OPERATOR - 2ND SHIFT Nov 2024 - Jan 2025 Shutterfly Plano, Texas

• Received incoming shipments and reviewed contents against purchase order for accuracy.

• Organized incoming raw materials into designated areas ready for use in the production process.

• Set up and tended equipment with machine operators to complete runs.

• Participated in continuous improvement initiatives to reduce waste and improve product quality.

• Maintained accurate logs and records of production output, quality control tests, and other related activities.

• Ensured that all products met established quality standards before packaging them for shipment.

• Recognized defective material and reported issues to management.

• Improved efficiency and productivity by eliminating waste and production constraints.

• Operate and maintain equipment, including digital presses and/or bindery machines.

• Conduct routine and preventive maintenance to ensure high-quality standards and smooth equipment operation.

• Perform visual inspections, quality checks, and analysis to ensure adherence to production procedures.

• Identify when routine adjustments are necessary, detecting errors early to minimize rework. ALTERNATE ADMINISTRATOR May 2023 - Nov 2024

Leone Home Healthcare Agency Garland, USA

• Develop company and organizational goals.

• Remain informed and educated about home health regulations and standards as well as management issues.

• Promote interdepartmental cooperation and communication, which may result in mediation of faculty/staff disputes.

• Develop employee excellence through recruitment, retention, training, motivation and reward.

• Establish performance goals with supervisors and evaluate their performance.

• Participate in strategic, short-range, and long-range planning for educational, patient care, research, revenue, and public relations programs.

• Manage, control, coordinate, and supervise the fiscal activities of the agency, including funding development, budget negotiations, generation of patient care revenue, and contract preparation, negotiation, and approval.

• Coordinates special department activities, including conferences, workshops, and other functions.

• Monitor the record system and statistical reporting system for proper documentation, planning and evaluation.

• Develop policies focused on patient care in collaboration with the staff and the owners/officers.

• Oversee care delivery and patient outcomes to ensure that care meets the patients' needs.

• Monitor and take reasonable steps to ensure: Patient rights are exercised.

• Compliance with applicable Federal, State and Local laws and professional standards are maintained.

• Compliance with established policies and procedures.

• Compliance with the patient's plan of care.

• Facilitated inter-departmental communication to maintain effective working relationships between teams.

• Mentored nursing staff and set unit goals and standards.

• Identified and oriented new staff members before deployment to assigned stations.

• Created and managed budgets, monitored spending, and identified areas for cost savings.

• Reviewed job descriptions for accuracy and ensured that they were up-to-date with current policies and procedures.

• Resolved conflicts between employees by mediating disputes and providing constructive criticism as needed.

• Monitored compliance with health and safety regulations, ensuring a safe work environment.

• Established performance standards and operational procedures in line with organizational goals.

• Conducted performance reviews, provided feedback, and developed plans for professional development of staff members.

• Completed preventive maintenance, troubleshot malfunctions and coordinated repairs for medical and administrative equipment.

• Prepared and presented reports on unit performance, challenges, and achievements to senior management.

• Analyzed patients records to determine efficiency and effectiveness of care. PART-TIME LECTURER May 2022 - May 2023

Ernest Bai Koroma University of Science and Technology Magburaka, Sierra Leone

• Lecturing feed business and Food processing technology management, cultural Diversity in the workplace and ethics and professionalism, Seed Production Technology and Agro chemicals and marketing management.

• Conducted lectures, seminars, tutorials, laboratory demonstrations, and workshops for students.

• Attended conferences, workshops, seminars related to educational topics in order to stay up-to-date with best practices. WAREHOUSE SUPERVISOR Jun 2020 - Mar 2022

A4Z Rowlett, USA

• Supervised team members engaged in receiving, stocking, shipping activities.

• Supervised, scheduled, and trained staff to drive safe and efficient operation of warehouse and delivery functions.

• Guided loading and unloading of goods, maintaining safety standards at all times.

• Directed daily activities and workload for warehouse team to achieve output goal requirements.

• Coordinated with logistics teams to ensure product delivery timelines were met.

• Maintained accurate inventory records, including receipts and shipping documents.

• Planned layout of warehouse to achieve optimum space for product.

• Managed and directed daily activities of production and operations.

• Trained new warehouse personnel in proper storage techniques and safety procedures.

• Motivated, trained and coached employees, encouraging optimum performance and engagement.

• Oversaw material handling equipment operations, preventive maintenance, and repairs.

• Conducted regular audits of inventory levels and accuracy to identify discrepancies or areas of improvement. LECTURER Sep 2016 - Jul 2020

University of Makeni (UNIMAK) Makeni, Sierra Leone

• Lecturing food integrated management, agricultural entomology, plant pathology, Community development and gender in Agriculture and Agricultural Extension and Rural Sociology.

• Organize seminars and training for student with the department.

• Supervising student dissertation Project.

• Curriculum review member of the faculty.

• Representing the faculty at top management meeting. LECTURER Oct 2017 - Aug 2019

Milton Margai Technical University Freetown, Sierra Leone

• Lecturing plant protection, crop production and soil science.

• Conducted lectures, seminars, tutorials, laboratory demonstrations, and workshops for students.

• Assisted with student assessment through exams and coursework evaluation.

• Mentored and advised students on their academic and career goals.

• Facilitated discussions among students by posing thought-provoking questions related to course material. AGRONOMIST Jun 2017 - Jul 2018

Global Agriculture and Food Security Programme/SMA Magburaka, Sierra Leone

• Work closely with SCP/GAFSP Agronomist to develop and coordinate the adoption of guidelines and manuals on irrigated crops, crop calendar, enterprise choices cropping patterns soil fertility management.

• In close collaboration with SCP/GAFSP Agronomist conduct multi-stakeholder consultations to identify all irrigated agriculture enterprise option including sustainability cost, benefit and risks within the livelihood frame.

• Assist in the distribution of seed rice and fertilizer.

• Assist in the seed rice and fertilizer loan recovery.

• Teach farmers basic agronomist practice for rice production.

• Ensuring the functioning IVS associations/FBO are registered with MAFFS, District Council and social welfare, purchase shares and open an account with the CB/FSAs.

• Perform the task as requested by the head of commercial Agriculture and programme manager.

• Facilitate farmer field school for farmers in tonkolili district.

• Engage in community mobilization and capacity building.

• Develop compost for farmers.

CASH BASED PROGRAM ASSISTANT / M&E COORDINATOR Aug 2017 - Jan 2018 SOS Children Village Sierra Leone Emergency Response Freetown, Sierra Leone

• Doing cash transfer for flooding and mudslide victim, organizing training for suckling mother, doing the monitoring and evaluation for the whole project.

• Organizing training for suckling mother.

• Doing the monitoring and Evaluation for the whole project.

• Coordinating pillars meeting with government.

• Developing baseline and end line questionnaire.

• Writing monthly report for the whole project.

• Involve in community mobilization and capacity building.

• Controlling project budget.

• Work as the planning, monitoring and evaluation officer.

• Preparing project request for activities.

• Doing sensitization on child protection.

• Coordinating with the health sector to sensitization people on health safety policies.

• Coordinating the operational wing for the whole project.

• Working as partnership officer with other NGO to do family tracing and reunification.

• Doing family tracing and reunification.

• Representing the organization at disaster management meeting.

• Work with Child protection and Advocacy Advisor to the family tracing and reunification.

• Advocating to donor partners for women and children.

• Work with the sponsorship coordinator for the implementation of reporting and communication strategies and planning through the communication department.

• Ensure data protection and confidentiality for all emergency project information processes.

• Collecting data with social worker for the final reporting for the project.

• Work with the human resource manager to recruit social worker for data collection.

• Doing data collection and research.

• Working with sponsorship department to do fundraising for affected. AGRICULTURE TECHNICIAN/FOOD SECURITY AND LIVELIHOOD Jan 2016 - Dec 2016 Action Contra-la Farm (ACF) Moyamba, Sierra Leone

• Supervising beneficiaries, giving technical advice to farmers, cash transfer to beneficiaries, monitoring and evaluating beneficiaries.

• Giving technical advice to farmers in moyamba District.

• Cash transfer to beneficiaries.

• Supervising village saving and loans in selected project area.

• Monitoring and Evaluating beneficiaries.

• Training beneficiaries on Agronomic practices.

• TOT for farmers in moyamba district.

• Helping writing report with project manager to donor support.

• Liaising the community with the office to harmonized community conversations.

• Training community people on health ethics.

• Community mobilization.

• Facilitate farmer field school for farmers within the project limit.

• Develop compost for vegetable farmers.

EDUCATION

MBA IN FOOD SECURITY Sep 2019 - Nov 2021

Business School Netherlands Netherlands

MASTER OF SCIENCE IN PLANT PROTECTION Aug 2021

Ankara University

MASTER OF SCIENCE IN AGRICULTURAL EXTENSION AND RURAL SOCIOLOGY Sep 2016 Njala University

BACHELOR OF SCIENCE IN AGRICULTURE May 2014

Njala University

COURSES

MAKING COMPETENCY BASED EDUCATION WORK

TRANSFORMING EDUCATION FOR YOUTH EMPLOYMENT IN THE AGRI-SECTOR TRANSITION TO CERTIFIED ORGANIC AGRICULTURE

GOOGLE CYBERSECURITY

TRAUMA INFORMED CARE TRAINING

NORMALCY TRAINING FOR FOSTER PARENTS

PSYCHOTROPIC MEDICATIONS FOR CHILDREN IN TEXAS FOSTER CARE TRAINING RUNAWAY PREVENTION COURSE

MEDICAL CONSENT TRAINING FOR CAREGIVERS

SKILLS

Microsoft Word, Excel, Email, Internet, Cross-cultural communication, Donor relations, Government relations, NGO collaboration, Community engagement, Resource allocation, Facility management, Training and development. Contract management, Financial management, Inventory management, Quality control, Equipment maintenance, Process optimization, Team coordination, Problem-solving.

Contact this candidate