Program Manager Peer Support, Team Lead, Safe Clench and Ukeru cert.
Resume:
Phoenix, AZ *****
**************@*****.***
KRISTYN SPER0
OBJECTIVE
To build a career with a Recovery focused organization that genuinely values the contribution that peer support provides to its members in assisting the learning, and development of life skills to overcome addictions and barriers.
SKILLS &
ABILITIES
Leadership: The ability to motivate, encourage and instruct others in a wide range of interpersonal skills.
Flexibility: Work well under pressure and fast paced environments. Interpersonal Communication: Strong ability to understand and resolve conflicts to build lasting relationships with clients. CPR/First Aid/ AED certified by American Red Cross Ukeru Certified
Safe Clench Certified
EXPERIENCE
Team Lead 1, Recovery Innovations Crisis Center
2/2024- Current
• Coaching and mentoring support staff.
• Training team members in accordance with organizational standards and by company policy.
• Providing information about support in the community.
• Developed and maintained positive work relationships.
• Completed clinical documentation as required.
• Strong understanding of RI compliance standards and company policy.
• Ensuring all program activities and expectations are being met.
• Communicating with providers to see guests are seen and the correct paperwork is complete.
• Deescalating elevated guests using strong conflict resolution skills. PROGRAM MANAGER, HOPESS RESIDENTIAL
12/2022- 02/2024
• Provided training and support to Staff
• Responsible for daily meetings with clinician to assess residents’ progress and concerns.
• Facilitated group therapy for up to 8 residents in various topics.
• Worked on call and outside of work for support for supervisees.
• Ensure staff are performing their duties well.
• Complete a monthly schedule of groups and submit for approval.
• Scheduling medical appointments and transportation for residents.
• Engage with residents to assist in reaching their treatment objectives.
• Entering, distributing and updating residents’ medication, as well as documenting notes over EHR and EMR platforms.
• Promoted from BHT, to lead BHT, to Program Manager in less than a year.
• Deescalate crisis situations for dually diagnosed individuals. EDUCATION
GRAND CANYON UNIVERSITY- PHOENIX- BACHELOR'S IN SOCIAL WORK PROGRAM Currently attending classes with a 3.0 GPA
RIO SALADO COLLEGE- TEMPE- ASSOCIATES IN APPLIED SCIENCE “WORKFORCE DEVELOPMENT”
I graduated in December of 2016 with a 3.8 GPA. I was awarded the Presidential Honor Roll six semesters.
CERTIFICATIONS
11/2022 Certified Peer Support Specialist- Recovery Empowerment Network
11/2022 Forensic Peer Support- Arizona Peer and Family Career Academy
11/2022 Hope & Healing in the Opioid Crisis- Arizona Peer and Family Career Academy
12/2022 Adult Mental Health First Aid – National Council for Mental Wellbeing
5/2023 Standard Fingerprint Clearance Card
6/2023 Licensed Behavioral Health Technician
2/2024 Safe Clench Certification
2/2024 Ukeru Certification
VOLUNTEER
WORK
Hope For the Homeless Project – Fire and Water International Church REFERENCES
ANDREW LANE
Clinician, HOPESS Residential
******.********@*****.***- 402-***-****
LEILANI HINKLER
Therapist, Carelock
*******@********.*** - 602-***-****
CHELSEA VISACK
REGISTERED NURSE. FRONT END NIGHTS RRC PEORIA
*******.******@***************.*** - 267-***-****
KAYLA STARR.
BHT 1, Recovery Innovations International
*****.*****@***************.***- 623-***-****
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