Sales Support Customer Service
Resume:
Mariah Montes
Cherry Valley, California, United States, 92223
*************@*****.***
Professional Experience
24seven November 2020 - January 2021
GUCCI sales support seasonal
Seasonal Sales Support Associate at Gucci, providing comprehensive assistance during peak shopping periods. Leveraged strong communication and problem-solving skills to enhance customer experience, manage inventory, and maintain the visual standards of the store. Contributed to team efforts in achieving sales goals, offering product knowledge, and ensuring a high level of client satisfaction in a dynamic, luxury retail environment. Assisted clients in a luxury retail environment, providing exceptional customer service and building relationships 24seven May 2022 - July 2022
Jimmy Choo sales support seasonal
Sales Support at Jimmy Choo, excelling in customer engagement and inventory management. Utilized exceptional communication and organizational skills to ensure a seamless shopping experience, while supporting sales targets through product knowledge and operational efficiency. Adapted quickly to brand standards and contributed to the luxury retail team's success.
Assisted customers in selecting the perfect pair of Jimmy Choo shoes based on their preferences and needs. Provided exceptional customer service by offering product knowledge and guidance on sizing, style, and material of Jimmy Choo footwear.
Tapestry June 2023 - September 2023
Kate spade Cashier and sales support
Sales Support at Kate Spade, known for delivering outstanding customer service and maintaining meticulous organizational standards. Engaged with clients to understand their needs, ensuring a personalized experience. Supported sales initiatives and store operations, contributing to the team's success in a vibrant retail setting. Processed sales transactions accurately and efficiently using the point-of-sale (POS) system Assisted customers in finding and selecting the perfect Kate Spade products based on their preferences and needs Tapestry September 2023 - Present
COACH Cashier
As a Coach Cashier, I provided top-notch customer service, efficiently processed transactions, and upheld the brand's luxury aesthetic. My strong communication skills and attention to detail ensured a smooth checkout experience for every customer. Cross trained in sales and stock support and effectiently handling confidential client information. Managed cash transactions and maintained accurate cash drawer balance on a daily basis. Provided exceptional customer service by resolving customer complaints, answering inquiries, and providing product information.
Education
Associates Degree in Business Management and Legal studies September 2022 - October 2023 Platt Priavte College at Riverside, CA
Completed a comprehensive curriculum that covered various aspects of business management such as strategic planning, organizational behavior, marketing, and finance. Key Skills
Bilingual fluent in Spanish and English
Customer service experience 7 years
Contact this candidate