Substitute Teacher Call Center
Resume:
first name MaryLEE last name
Tampa, Florida 33618
cell/text: 813-***-****
*******.**@*****.***
EXPERIENCE:
**/**-**/**. ***** EDUCATIONAL SVCS – Tampa
Certified Substitute Teacher
06/20-9/21 ARBOR TERRACE CITRUS PARK SR. INDEPENDENT LIVING - Tampa
Concierge / Receptionist for 93 unit Senior Living Facility
10/07-06/09 KELLYCONNECT SERVICES - Tampa
Certified Substitute Teacher; K-12
08/06-10/09 SUNCOAST STAFFING - Tampa
Temporary Staffing Firm
Since returning to Tampa I have been placed at an IT staffing firm as a receptionist multiple time as a receptionist, additionally performing various office tasks.
04/07-08/07 PRCnet – Palatka
Call Center Tech Support Agent for Verizon DSL Internet Service.
Assisted call-in customers in setting up, instruction on use and troubleshooting with their DLS service. Consistently met all metrics, awarded several "Happy Customer" points.
01/06-06/06 OCEAN POINTE SUITES/SUNSET VISTA – Key Largo, Treasure Island
Front Desk Agent, promoted to Reservation Manager
Accepted, coordinated and organized reservations for 250+ luxury, multi-use condo resort units via phone with guests directly, both large and smaller groups, faxes and email from various proprietors’ i.e. Travel Agents and internet travel sites.
2004-2005: THE TAMPA BAY BUSINESS JOURNAL – Tampa
Ad Coordinator
Processed all National “Network” ads for weekly publication. Assisted sales staff with mailings, media kits and various clerical needs. Additionally was Assistant to the Ad Director and assisted in multiple TBBJ Community functions.
1994-2004 MaryLEE, INCORPORATED – Tampa
Established and operated a successful freelance corporation conducting business nationwide. Functions performed as a freelancer included: Agency Broadcast Producer, Photographer Assistant, Prod Coordinator, Prod Assistant (Crew), Craft Services (Crew). Broadcast Production Client Roaster expanded to Ogilvy & Mather (Atlanta), Belk’s Department Stores (North Carolina), The Reiman Agency (Atlanta), Paradigm Communications (Tampa) Harris/Drury/Cohen (Ft. Lauderdale), Atlanta Journal Constitution (Atlanta), Roadhouse Grill (Miami).
1994-1996 WESTWAYNE ADVERTISING – Tampa
Advertising Agency
Senior Producer / Broadcast Business Manager
Handled all union (SAG and AFTRA) talent payments and talent negotiations; researched music publishing rights, copyright clearance and production contracts. Coordinated new business pitches via research and sample production. Additionally produced several successful television and radio campaigns for Publix Super Markets.
first name MaryLEE last name
3327 Cheviot Drive
Tampa, Florida 33618
cell/text: 813-***-****
*******.**@*****.***
SOFTWARE / PC’s -Microsoft Office Suite, Windows ’97 through Vista, Lotus Notes,
OFFICE SKILLS: WordPerfect, ACT, Excel, HP Desk Scan, also proficient on Mac - and its AppleWorks Software applications. Switchboards – through various “temp” assignments I have managed switchboards with 10 through as many as 40 incoming lines. Accounting – using Quicken and QuickBooks for AP/AR, purchasing, invoicing and inventory for businesses on temporary assignments. Transcription and Proofing – while assisting in a court-reporting firm, I was responsible for proofing all depositions against the audio or video recordings, assembling and delivering the transcripts.
EXPERIENCE: TEMPORARY EMPLOYMENT– Tampa
2001-10/10 Office Administration
Through various Employment Agencies I successfully served many “temp” assignments ranging from law firm Receptionist to Greeter at an automotive promotional event to Medical Insurance Coder. I also received many assignments for a Switchboard Operator to companies such as IBM and various Executive Suites, some with over 30 client offices/lines and assignments for Data Input Processor for use in Direct Mail projects. Accounting and general bookkeeping using Quicken, QuickBooks and M.Y.O.B. software.
04/21-present. KELLY EDUCATIONAL SERVICES
Certified Substitute Teacher
10/10-03/11 KELLYCONNECT SERVICES - Tampa
Certified Technical Advisor for Apple iPhone Department for holiday season.
01/07-10/10 HILLSBOROUGH COUNTY SCHOOL DISTRICT - Tampa
Certified Substitute Teacher; K-12
04/07-08/07 PRCnet – Palatka
Call Center Tech Support Agent for Verizon DSL Internet Service.
01/06-06/06 OCEAN POINTE SUITES/SUNSET VISTA – Key Largo, Treasure Island
Front Desk Agent, promoted to Reservation Manager
02/05-12/05 KEY LARGO SIGNS – Key Largo
Designed and created vinyl signage for various Real Estate Agents as well as various other businesses.
01/04-05-04: TAMPA BAY BUSINESS JOURNAL – Tampa
National Ad Coordinator; Administrative Assistant
1994-2001 MaryLEE, INCORPORATED – Tampa
Established and operated a successful freelance broadcast corporation conducting business nationwide producing several television and radio campaigns. Broadcast Production / Line Crew Assistant
1994-1997 WESTWAYNE ADVERTISING – Tampa
Advertising Agency
Senior Producer / Broadcast Business Manager
first name MaryLEE last name
3327 Cheviot Drive
Tampa, Florida 33618
cell/text: 813-***-****
*******.****@*****.***
References:
Ernie Mosteller – Director/President of Okra Entertainment – Winter Park, Florida
George Fuller – Creative Director/Writer (retired) – Fairhope, Alabama
Martin Buchanan – Director/President Oh Shoot! Productions – Greensboro, North Carolina
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