Aria Sand
310-***-**** *********@*****.***
References available upon request
PROFESSIONAL SUMMARY
2.5 years at KCK, a Venture Capital firm. Provided office management support and general support for KCK portfolio companies.
12 years at Innovative Micro Technology, a MEMS manufacturing company, as customer interface to engineering to develop custom MEMS devices.
KCK, Cupertino, CA May 2022 to Nov 2024
• Worked with portfolio companies, supporting facilities and operational needs. o Procured office space, facilitated chem lab space modification, lab equipment purchasing and installation. o Managed employee movement into incubator facilities, including office and labs space. o Worked to implement health insurance, 401K and general HR.
• General office management at KCK
o Created and validated executive expense reports. o Managed IT including troubleshooting Zoom Room issues. o Managed domestic and international facilities for Board meetings. o Worked with property manager for safety and ongoing facility issues. o Coordinated company events.
Innovative Micro Technology (IMT), Santa Barbara, CA Feb 2009 to Sept 2020
• Worked with hardware design and process engineering to ensure that the proposed MEMS design meets customer specifications.
• Created cost models for MEMS process and fabrication to generate quotes for initial development/prototyping, and full production.
• Represented IMT in trade shows and coordinated exhibit activities.
• Engaged with potential customers, described IMT’s experience/capabilities.
• Designed and created marketing materials describing IMT technology and capabilities.
• Organized and plotted backlog vs. invoicing numbers and ran weekly meetings for management review.
• Managed NDAs with new customers and created a digital database.
• Assisted program/sales managers to forecast quarterly invoices for management review, and IMT board meetings.
• Lead ISO 9001 audits for the sales team; ensured sales managers followed ISO 9001 business processes. Successfully completed 10+ ISO audits without non conformances.
• Provided general customer support for existing customers.
• Followed up on leads to determine potential new business opportunities.
• Wrote and reviewed press releases.
• Implemented the Salesforce CRM platform to track leads and sales progress. o Worked with potential customers to match specifications to IMT capabilities and transfer to the sales team. o Customized Salesforce fields to meet internal management requirements. o Provided internal technical support for Salesforce platform.
• Proficient in Microsoft Office, Zoom, Teams and Expensify.
• Organized, able to multitask. and works well with others. EDUCATION
BA, Marketing Loyola Marymount University, Los Angeles, CA May 2006