Customer Service Urgent Care
Resume:
*********@*****.***
Naharai Pineda
EDUCATION
Tri-County Technical College, Pendleton, SC — Degrees:
Associate in science
Licensed Practical Nurse
LPN-ADN Transition Program: Expected Graduation: December 2025
SKILLS
●Performed routine clinical procedures such as wound care, injections, and catheterizations and followed protocol.
●Provided direct patient care, including administering medications, monitoring vital signs, and assisting with daily activities, ensuring high patient comfort and safety.
●Accurately documented patient information, treatment plans, and care provided in the electronic health record system, maintaining confidentiality and compliance with HIPAA regulations.
●Bilingual-Spanish
EXPERIENCE
CVS Pharmacy, Seneca, SC — Pharmacy Technician
February 2023 - July 2024
●Prescription processing, inventory management, and customer service.
●Collaborated with pharmacists to dispense medications and counsel patients.
●Engaged with healthcare professionals and insurance providers.
CVS Pharmacy, Seneca, SC — Shift Manager (Rx) / Sales Associate
May 2021 - February 2023
●Leadership and supervision of team members.
●Trained new employees on pharmacy operations, company policies, and customer service best practices.
●Ensured all pharmacy activities adhered to federal and state regulations, including proper handling and dispensing of medications.
●Assisted customers in locating products, provided recommendations, and educated them on CVS services and loyalty programs.
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