Data Entry Customer Service
Resume:
MARTHA L TRASK
MOBILE, ALABAMA 36693
******.*******@*****.***
OFFICE ASSISTANT / PATIENT REGISTRATION
● 9 years of disbursement accounting experience
● 12 plus years of customer service experience in retail and call center atmospheres diffusing customer complaints.
● Management, data entry, accounts receivable, accounts payable.
● Extensive sorting and filing experience, 10 key, strong communications skills, 40 wpm
● EPIC system knowledge for Scheduling and Insurance Verification, HIPPA knowledge PROFESSIONAL EXPERIENCE
Patient Registration Specialist 02/2024-Present
Emergency Department
SingingRiver Hospital
Pascagoula, Mississippi
● Greeting patients and families
● Data entry of patient personal information for triage using EPIC
● Registering patients including verification of their demographics, insurance coverage and collection copays that are due
● Admitting patients for same day surgical procedures
● Providing quality care to families by escorting them to the appropriate locations Disbursement Accounting Clerk I 07/2014-07/2023
Norton Lily International
Mobile Alabama
● Data entry, billing and disbursement of invoices for billing maritime services
● Account lead for major motor car carrier
General Office Clerk I(Temporary) 04/2013-07/2014
Spherion Staffing, for World Omni LT
Mobile, Alabama
● Established new finance accounts with correct automobile titles.
● Extensive data entry and Excel usage for tracking automobile contracts for multiple finance companies.
● Heavy sorting and filing of contracts and titles.
● Originate and mail paid in full letters for customer payoffs. Orthopedic Tech Externship
Allen Orthopedics
Mobile, Alabama 01/2013-03/2013
● Patient check in,scanned insurance card and DL, and scheduling patients’ appointments.
● Vital signs recording, bracing, casting, and assisted physician with patient care, x-ray training.
● Charting patient information in the EMR, identification of ICD-9 and CPT codes.
● Assisted office staff with patient billing.
Parts Consultant
Sears Teleserve
Mobile, Alabama 08/2009-04/2012
● Provided customer service and sales support of spare or replacement parts in an inbound call center.
● Completed data entry of purchase transactions with appropriate methods of payment. Data Entry Clerk, AP/AR
Crown Products, LLC
Mobile, Alabama 08/2005 - 05/2009
● Promoted to Accounts Receivable of vendor collections including calling, faxing, and recording contact information for future payment options.
● Promoted to international data entry coordinator for data entry department, established communication between companies and responsible for accuracy in verification of purchase orders for clients. MARTHA TRASK
Property Inspector, (Temporary)
Digital Field Services, LLC
Mobile, Alabama 10/2004 - 02/2005
● Inspected and reviewed real properties for mortgage companies for insurance claim damage estimates.
● Provided customer service to claimants by compiling reports with visual proof of damage for both homeowner and mortgage insurance company reimbursement claims.
Assistant Manager
Wal-Mart Inc.
York, South Carolina 10/2000 - 01/2005
● Promoted within the first two months to the assistant manager training program.
● Responsible for human resource operations for the department including interviewing, hiring, and retention.
● Budgeting and accountability for profit and loss statements.
● Met daily sales goals by providing training and support to associates.
● Provided customer service and resolved customer complaints efficiently.
● Used software including: AMTS, Microsoft Excel, Word. EDUCATION
Associate in Science (AS), Orthopedic Technology,Virginia College,July 2013, President’sList and Dean’s List GPA3.99 Associate in Applied Science (AAS), Mortuary Science,Bishop State Community College, May 1995 GPA 3.50
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