Qa Tester Senior Software

MOHSENA RAHMAN

Fairfax, VA *****

Phone: 347-***-**** *******@*****.*** US Citizen

SENIOR SOFTWARE QA TESTER

Automated & Manual Test Systems Quality Methodologies Over 11 years’ experience

Senior software QA tester with full system development lifecycle experience, including testing, developing, and implementing test plans, reports, cases, and processes fueling swift corrective actions. Well-versed in all stages of testing and SDLC implemented using Waterfall, Iterative, and Agile Methodologies (Scrum, Sprint). Hand-on Collaborate with cross-functional teams to integrate continuous testing practices within CI/CD pipelines. Collaborated with cross-functional agile teams to define and implement testing strategies, ensuring alignment with business requirements and user needs

Technology professional accustomed to working in complex, project-based environments. Multifaceted experience in QA software testing approach includes GUI Functionality Testing, Black Box Testing, End-to-end Testing, Smoke Testing, UAT Testing, Regression Testing, Performance Testing, and Integration testing in the Federal, Banking, and Cable domains.

Backed by strong analytical skills including effective troubleshooting, and risk analysis skills, self-starter and team player. Extensive customer service ethics; Superior interpersonal and leadership skills: Fast learner and highly trainable.

Skills Summary

SQA Testing & Methodologies

Test Plans, Cases & Processes

Functional Requirements

Scripting & Documentation

CI/CD practice

Regression & Negative Testing

UI & Compatibility Testing

Data Interface & Migration Testing

Performance, Load & Stress Testing

Requirement gathering

Manual & Automation test

Defect & Bug Tracking

Test Strategies & Coverages

QA & QC Standards

Professional Experience

CLIENT: FEDERAL COMMUNICATIONS COMMISSION (FCC) — Washington, DC

Sr. Software Quality Assurance Test Engineer, October 2015 – To Present

Served as a key member of the software development testing team as the senior QA tester on development projects for FCC client. Having the responsibility as a software Sr. Test Engineer/Lead worked for multi-project/System in developing and implementing quality-assurance and quality-control methodologies. Ensure compliance with QA standards, federal regulations, and customer specifications. Responsibility:

Created and executed automated & manual software test plans, Test cases & scripts to uncover, identify & documented software problems and their causes. My QA testing effort led to:

Participate in Sprint planning and recommend QA process improvement:

Identify test cases for automation & extend automation testing effort using Selenium WebDriver. Collaborate with the product owner to create automation stories and establish acceptance criteria.

Designed, executed, and maintained automated test scripts for regression test cases using Selenium Web Driver using Java code and pushed code every day to GitHub for peer review & modified code as required.

Involved in Integration testing to determine transitioning data to multiple interfaces of the applications.

Report in daily scrum calls & communicate effectively across the team on issues that may cause late deliverables of the project assignment.

Develop and execute 508 compliance test scripts, test cases, and scenarios based on the 508 IT Accessibility standard.

Performed back-end testing to ensure that the user data was updated in the database using SQL

Participate in Security testing following FISMA compliance.

Participated in product-design reviews throughout the software development lifecycle to provide input on functional requirements & identified gaps through analysis. Participated in Sprint planning and recommended QA process improvement.

CLIENT: DEPARTMENT OF HEALTH AND HUMAN SERVICES — Washington, DC

Sr. QA Analyst, February 2014 – September 2015

Served as a senior QA tester in a highly dynamic Agile environment, overseeing quality-assurance testing and teams for client software and systems development projects. Created test plan & performed system, unit, performance, Integration, regression, UAT and data interface testing. Provided client developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes. Responsibility:

Documented test defects in Salesforce by creating tickets & communicate with the developers to resolve issues timely manner. Led triage meetings with the software developers & product owner to demonstrate defects involving program functionality, output, and online screen identified by testers.

Implemented automated testing Suites addressing areas including database impacts, software scenarios, regression testing, negative testing, error/bug retests and usability. Created Test Data for QA in UAT environment to facilitate testing.

Using SOAP UI Tested on multi-tier platform servers including client, web server, application server & its business logic.

Delivered thorough QA testing reports that determined product quality and release readiness.

CLIENT: THE BANK OF NEW YORK MELLON, WALL STREET, NY

Sr. QA Analyst, September 2013 – February 2014

BNY Mellon is a global investment company. Served as Sr QA Analyst with offshore & onsite software testing teams. Defined, created, & implemented each phase of the Software Development Life Cycle including creating test plans, requirements analysis & definition, code design review, unit testing, integration & systems testing, and functional, end-to-end, & regression strategies to validate Classes, methods, & business requirements. Responsibility:

Design, develop, and execute test cases that exercise ETL/BI (OBIEE) Development & write SQL queries used for testing, that validate the ETL/BI process.

Generated, edited, and validated UNIX logs.

Analyzed, define & documents requirements for data, workflow, and logical process using BNY

Melon’s standard policy

Worked closely with product owners to define acceptance criteria that cover functional and non-functional tests.

JP MORGAN CHASE, WILMINGTON, DE

UAT Testing Specialist/Test lead, October 2012 –September 2013

Served As UAT test lead and performed manual & automation testing in the QA, Pre-prod, and post- Production & defect tracking for the Release. worked on different projects like Online Payment, E-Dispute, Payment and transfer, Targeted Credit Line Increase, Multi-Functional Authentication (MFA) etc. with proper coordination with other team members of cross LOB team. Created and enhanced numerous test scripts to handle changes in the objects in the tested application’s GUI and in the testing environment. Responsibility:

Developed test automation scripts using HP Quick Test Professional (QTP) for regression and functional testing. Effectively used ALM (Application Lifecycle of Management) for tracing Requirements, Test coverage, and Defect status.

Took a leading role in manual testing, actively involved in the creation of detailed test plans test cases, and test scenarios for different application modules according to functional requirements and business specifications.

Client: Comcast, Philadelphia

Sr.QA Engineer, November 2011-September 2012

Worked as a part of the Testing & Quality Assurance (T/QA) team in NE&TO. Execute Multiple video testing projects around Interactive Television applications/ EBIF applications and guides of Comcast Video Architecture and Next Generation Video Technologies. Develops detailed test scenarios to ensure quality engineering and their execution of Regression test procedures and Automated test suites and scripts using HP Quick Test Professional (QTP) & HP Quality Center(QC). Support end-to-end testing with Motorola, Samsung, Cisco, Set-Top Boxes (STBs), and DTAs.

Client: Social Security Administration, Baltimore, MD

Validation Specialist (III), December 2010-August 2011

Served as Validation Specialist on multiple projects simultaneously on VIP, EIAR, ICAL applications. Developed several test cases in different suits resembling functional valid, functional invalid, User interface and Navigation. Developed test conditions or scenarios for data tables to automate the test cases. Performed backend & frontend & Mainframe verification executing SQL queries.

HSBC, Buffalo, NY

Software Test Engineer, May 2009 – November 2010

Created and maintained all manual test cases & automated VB script using QTP. Participated in team meetings to discuss the issues arising out of testing and also participated in requirement reviews. Created & executed SQL queries to verify data quality and calculations. Reported defects through QC & reviewed with the developer by reproducing the defect.

CableVision, Long Island, NY

Software Tester, August 2006–April 2009

Technology Skills

Operating Systems: Windows, UNIX, MS-Dos, Solaris

Language: Java, HTML, XML, C, C++, VB Script, SQL, PL/SQL, JavaScript

Databases: Oracle 11g, MS-SQL Server, MS-Access.

Test Automation Tools: SOAP UI, HP Quick Test Pro, Selenium IDE, Selenium Web Driver, Github, LoadRunner, Rally, JMeter, Rest-Client, Storm Runner.

Test Management Tools: Salesforce, Quality Center, Test Director, Jira, ALM, Redmine

Web servers: IIS, WebLogic, Share Point, Mainframe

Version Control Tools: Visual Source Safe, StarTeam

Accessibility & security testing: 508 compliance testing process standard (WCAG & ADA ) & FISMA compliance.

Agile, Waterfall

Documentation: FRD, Test Plan, Test Report

Education & Credentials

Ms in Sociology, National University of Dhaka, Bangladesh

Completed Diploma course in Software testing, Horizon, Bangladesh

Certification on Automation Selenium

Certification on CSAT (2019)

Certified SAFe 4 Agilist

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