Data Management Process Associate

Isita Das

+918********* *****.*******@*****.*** Hyderabad, India

SUMMARY

Dedicated and detail-oriented Process Associate with 3 years of experience in managing workflows, data analysis, and team coordination, seeking to transition into the HR domain. Proficient in process optimization, documentation, and maintaining compliance, with transferable skills in recruitment support, employee engagement, and data management. Known for excellent communication, organizational abilities, and a proactive approach to problem-solving. Enthusiastic about leveraging existing expertise to contribute to HR operations while pursuing further training and certifications to excel in the field. Passionate about fostering a positive workplace environment and supporting organizational growth through effective human resource practices.

EXPERIENCE

Process Associate, Genpact Ltd., July 2024-Current Hyderabad, India

1. Process Optimization and Documentation

• Proficient in analyzing workflows, identifying inefficiencies, and implementing process improvements.

• Skilled in preparing, maintaining, and documenting standard operating procedures (SOPs) that can translate to HR operations.

2. Communication and Interpersonal Skills

• Effective communicator with experience in coordinating between teams and stakeholders, skills transferable to employee relations and engagement.

• Proficient in addressing and resolving queries with a customer-centric approach, fostering trust and collaboration.

3. Data Management and Reporting

• Adept at managing and analyzing large datasets, ensuring accuracy and generating actionable insights—skills essential for HR analytics.

• Proficiency in tools such as Excel and HRIS software to streamline reporting and decision- making.

4. Adaptability and Learning Agility

• Quick learner with a strong interest in acquiring knowledge and applying HR principles to support organizational goals.

• Eager to undertake HR training, certifications, or projects to build domain expertise. 5. Team Collaboration and Support

• Proven ability to work collaboratively within cross-functional teams, offering support and ensuring process continuity.

• Passionate about contributing to team success, a key trait for HR roles. LANGUAGES

English: C2

Proficient

Hindi: C1

Advanced

Bengali: C2

Proficient

SKILLS

• Training programme design

• Employee engagement initiatives

• Data analysis capability

• Compliance document collation

• Candidate communications

• Diversity advocacy

• Online training development

• Talent acquisition understanding

• Technical writing

• Order management and processing

• Process optimisation techniques

• Constructive feedback

EDUCATION

B.Ed.

Scottish Church College, University of Calcutta, Kolkata, WB 2022 Percentage: 77.60%

Master of Arts

Philosophy, University of Calcutta, Kolkata 2018

Percentage: 60.00%

Bachelor of Arts

Philosophy, Victoria Institution, University of Calcutta, Kolkata 2015 Percentage: 43.50%

Higher Secondary Examination

Khantura Girls' High School, W.B.C.H.S.E., Gobardanga, India 2012 Percentage: 61.00%

Madhyamik Pariksha

Gobardanga Khantura High School, W.B.B.S.E., Gobardanga, India 2010 Percentage: 45.38%

DECLARATION

I certify that all the information provided above is true to my knowledge.

Contact this candidate