Customer Service Food Safety
Resume:
Irene Deleg
******@*****.***
EDUCATION:
State University of New York at Plattsburgh Plattsburgh, NY Bachelor of Finance Anticipated May
2027
Major: Finance
WORK AND INTERNSHIP EXPERIENCE
Koto Japanese Steak house (Server/Host) 319 Cornelia St, Plattsburgh, NY 12901
-Welcome guests upon arrival and escort them to their assigned tables.
-Maintain an organized seating chart to ensure efficient flow of customers.
-Answer phones and take reservations, ensuring smooth booking and customer service.
-Keep track of special requests or dietary restrictions in the reservation system.
-Add guests to the waitlist, communicate estimated wait times, and update accordingly.
-Serve food and drinks to guests, ensuring it’s presented neatly and on time. September 2024- November 2024
Inca's Sandwiches Shop (help with kitchen) 87 Margaret St, Plattsburgh, NY 12901
-Greeted customers, took orders, and offered menu recommendations, ensuring a positive dining experience.
-Food Preparation: Prepared sandwiches and salads based on customer orders, following recipe guidelines and maintaining food safety standards. Collaborated with team members to ensure efficient service, especially during busy periods during late nights.
September 2024- December 2024
The New york Foundling
M.I.P Internship (Home finding Department) Project Assistant Manhattan 590 6th Ave, New York,NY 10011
• Speaking at foster parent orientation
• Making outreach calls to foster parents
• Creating slideshow presentations & videos for information sessions July-August 2024
Goddard Riverside Community Center, Teacher Assistant New york, manhattan
● Learned the names of over 80 students and built relationships with each of them to foster a nurturing and inclusive environment, conducive to learning and development
● Planned and led instructional activities to promote physical and emotional well-being
● Effectively communicated with families in person June - September 2022
ADDITIONAL EXPERIENCE:
Building cleaning, Supers Intern, New york East village, January 2016- May 2018 Demonstrated adaptability in a dynamic environment, supporting multiple classroom teachers with children 7 and older, and filling in when there were unexpected staffing shortages
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National Park Service (NPS), Governors Island/Stephen T. Mather Building Arts & Craftsmanship HS,, New York, July 2021, August 2021 CAMPUS INVOLVEMENT
Member, Finance Club, SUNY Plattsburgh
Actively participate in weekly meetings every Friday, discussing financial trends, investment strategies, and financial literacy
SPECIAL SKILLS:
Computer: Google Workspace, Microsoft Office, Social Media Language: English & Spanish (Native proficiency)
Customer Service: Strong interpersonal skills with a focus on conflict resolution and personalized service
Organizational: Excellent time management, multitasking, and attention to detail
Contact this candidate