Data Entry Office Administrator
Resume:
Cassidy McArthur
Ronkonkoma, NY *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Returns & Credit Clerk
Burmax-Holtsville, NY
February 2023 to June 2024
• Managed the processing of customer returns.
• Issued credits accurately and efficiently following company guidelines.
• Demonstrated strong communication skills when addressing customer inquiries and resolving issues.
• Performed data entry tasks with precision and attention to details.
• Assisted other departments when needed.
• Helped billing department to review accounts to insure records were up to date, payments were complete and close the accounts.
• Assisted VP of billing with monthly invoice corrections as needed.
• Sorted mail and distributed to intended workers.
• Maintained multiple spreadsheets for different projects. Office Administrator
RE/MAX Best-Ronkonkoma, NY
November 2021 to February 2023
• Managed and file electronic and paper filing system as well as managing multiple Google Documents, DOC spreadsheets and Excel spreadsheets.
• Welcoming visitors and clients.
• Prepared listing materials and posted listings to MLS for agents as needed.
• Kept agents up to date with rules and updated forms with regards to MLS and company guidelines.
• Designed and ordered business cards for new and existing agents.
• Manage multi line telephone system ensuring all calls are delivered to the proper extensions.
• Made follow-up calls with clients, agents and attorneys daily.
• Sort and distribute mail.
• Maintained office emails as well as sent company emails regarding any company listings, meetings etc.
• Assist manager with meeting agenda and taking minutes.
• Assist with social website content via Facebook and a LinkedIn.
• Kept a clean work environment (conference room, waiting room, restroom and receptionist area). Executive Assistant
Prager Metis CPA's LLC-New York, NY
September 2018 to April 2021
• Support busy Partner in fast pace office along with two other tax accountants and tax manager.
• Welcomed visitors, reviewing correspondence, answering questions and scheduling meetings.
• Organize Partner's calendar as well as informing them of appointments throughout the week.
• Assisted in preparation of meetings.
• Sort and distribute all mail.
• Backup receptionist - phones etc.
• Obtained and sorted tax documents via mail, email, fax or FedEx.
• Scanned, Copied, filed, maintained tax records.
• Entered new client forms through DocuSign and created new files as needed.
• Spreadsheet Data entry.
• Additional projects as assigned/needed.
• Manage partner's calls, contact and made sure calendar entries are properly delivered and synced across multiple platforms. Escalate all of office's technical request to IT team.
• Light Billing
• Processing of partner's time and expense report.
• Reconciliation of client account receivable balances.
• Preparation and distributions of month accounts receivable statements. Education
Vocational training in Medical Assistant
Hunter Business School - Medford, NY
March 2012 to October 2012
Skills
• Administrative Experience (6 years)
• Time management (8 years)
• Internet (7 years)
• Windows (6 years)
• Authentisign (4 years)
• CCH Access (5 years)
• Microsoft Word (7 years)
• Microsoft Word (6 years)
• Filing (6 years)
• Customer service
• Outlook (6 years)
• DocuSign (5 years)
• Microsoft Outlook
• Scheduling (5 years)
• Communication skills (8 years)
• Microsoft Office (5 years)
• QuickBooks (Less than 1 year)
• Front desk (8 years)
• Data Entry (6 years)
• Adobe Acrobat (5 years)
• Google Docs (6 years)
• Personal Assistant Experience (5 years)
• Microsoft Excel (6 years)
• Accounts Receivable (5 years)
• Windows Remote Desktop (1 year)
• Multi-line Phone Systems (8 years)
Additional Information
• Microsoft Teams
• CCH Axcess
• CCH ProSystems Fx
• The Internet
• Microsoft Office (Excel, Word, Outlook)
• Mail Merge
• Google (Email, Docs and Drive)
• Instanet/ Authentisign
• UPS Label Maker
• Dymo
• Scanner
• Printer
Contact this candidate