Supply Chain Human Resources
Resume:
Mariangel
Castillo Farias
U.S. Permanent Resident
Miami, Fl. United States
***********@*****.***
https://www.linkedin.com/in/mariangel-castillo-farias-mba-scm-3b80694b/ PROFESSIONAL SUMMARY
Results-driven Supply Chain Leader with extensive experience in driving business growth through strategic operations management, process standardization, and continuous improvement initiatives. Demonstrated expertise in developing KPI frameworks, leading data migration projects, and delivering impactful solutions within sourcing and supply chain environments. Proven track record in implementing quality management systems and standard operating procedures to optimize operational efficiency. Proficient in communication and relationship-building, consistently exceeding performance objectives while leading high-performance teams in process improvement projects. A dedicated team player with a strong sense of integrity, skilled in utilizing Quality and Lean methodologies to drive operational excellence. Experienced in managing end-to-end system implementations and data validation processes, committed to continuous growth and professional development. SKILLS
• Strategic Operations Management
• Process Improvement & Innovation
• Supply Chain Optimization
• Team Leadership & Development
• Procurement Strategy Development
• Data Analysis: Excel Advanced
• Effective Communication & Teamwork
• Vendor Relationship Management
• Inventory Control & Demand
Forecasting
• ERP Systems: SAP, AS400.
• Quality Management Systems: ISO
9001, ISO 27001.
EXPERIENCE
Professor, Supply Chain and Logistics
University Konrad Lorenz Colombia
January 2022- December 2024
• Led the development of 40 classroom projects focused on business entrepreneurship and improvement of existing initiatives, applying continuous improvement methodologies aligned with supply chain principles, including Lean Manufacturing, Six Sigma, Just in Time (JIT), Kaizen, Theory of Constraints (TOC), ISO 27001 (Risk Management), and Balanced Scorecard (BSC).
• Empowered 120 future supply chain leaders by delivering comprehensive training in operational process management, enhancing their ability to optimize supply chain efficiency.
• Fostered a culture of continuous learning among 120 students, enhancing industry impact and promoting best practices in supply chain management.
Professor, Improvement Management Subject
University Externado of Colombia Colombia
January 2019- December 2024
• Directed the development of 60 classroom projects focused on business entrepreneurship programs. Applied continuous improvement methodologies aligned with supply chain practices, including Lean Manufacturing, Six Sigma, Just in Time (JIT), Kaizen, Theory of Constraints (TOC), ISO 27001 (Risk Management), and Balanced Scorecard (BSC).
• Enhanced 250 students’ capabilities to boost operational efficiency, competitiveness, and sustainability through targeted training programs and workshops.
• Cultivated critical thinking and problem-solving skills in 250 students, empowering them to tackle complex challenges and drive innovation within supply chain processes.
Replacement Coordinator
EPA, C.A
October 2014 - October 2016
• Led the replenishment of hand tools inventory, ensuring stock levels aligned with regional sales data and relocating high-turnover products to optimize distribution. Enhanced operational efficiency across 19 stores by 85%, resulting in improved inventory availability in high-turnover locations to ensure sales continuity.
• Optimized store assortments by strategically aligning inventory with seasonal plant cycles and regional climates, increasing customer satisfaction and sales.
• Drove a 4.9 inventory rotation rate within six weeks by redesigning procurement processes, resulting in enhanced operational efficiency and reduced holding costs in the plant nursery division of EPA.
• Developed and implemented comprehensive replenishment procedures for EPA's plant nursery and gardening (900 SKUs), reducing order processing time by 40% (from 5 days to 3 days) through strategic KPI development and systematic workflow redesign.
Purchasing Coordinator
3M Venezuela Manufacturing Valencia, Venezuela
January 2014 - August 2014
• Established agreements for the employee cafeteria, significantly enhancing staff satisfaction and productivity through improved food services and dining options.
• Coordinated competitive bidding processes for security guard services, medical services, and facility maintenance services simultaneously, achieving successful vendor selection in 45 days while ensuring cost-effectiveness and high-quality service delivery.
• Managed complex supply chain network serving 32 locations through strategic contract negotiations, resulting in 99% delivery compliance rate, 40% reduction in pricing disputes, and consistent adherence to budgetary targets. Planning Coordinator
3M Venezuela Manufacturing Valencia, Venezuela
July 2013 - December 2013
• Led development of end-to-end procurement procedures for local sourcing, resulting in standardized processes across 3 facilities, 30% reduction in processing time, and improved supplier compliance rates from 75% to 95%.
• Established weekly Sales and Operations Planning (SOP) meetings to enhance team collaboration and ensure alignment on procurement strategies and objectives.
• Designed a standardized tracking system for monitoring and controlling purchase order (PO) shipments of raw materials, significantly improving supply chain visibility and inventory management. Planning Operations Supervisor
Philip Morris International Guacara Edo. Carabobo, Venezuela April 2010 - February 2012
• Led development and execution of $4 million Operations budget, achieving $600K in cost savings through implementation of strategic initiatives including inventory optimization, logistics route planning, and supplier consolidation.
• Implemented comprehensive supply chain procedures from procurement to distribution, establishing KPIs aligned with corporate goals and achieving 92% metric compliance during the first evaluation period.
• Developed and executed key operational strategies based on Lean Manufacturing principles, resulting in improved efficiency and reduced waste throughout the supply chain.
Planning Coordinator
Philip Morris International Guacara Edo. Carabobo, Venezuela March 2006 - March 2010
• Led strategic negotiations with key spare parts suppliers to extend payment terms by 205%, from 120 to 365 days, resulting in improved cash flow position while ensuring supply chain continuity and vendor satisfaction.
• Established strategic partnership to secure exclusive supplier approval for critical raw materials, resulting in 30% enhanced procurement flexibility and significant reduction in working capital requirements.
• Spearheaded the successful migration from AS400 to SAP's Material Management (MM) module, efficiently transferring 85% of a decade's worth of historical data and completing the project within six months. EDUCATION
•Business Management Diploma, Instituto de Estudios Superiores de Administración - IESA, Caracas, August 2010.
•Master of Business Administration, Universidad Tecnológica del Centro. UNITEC, Valencia, November 2003.
•Systems Engineer, Instituto Universitario Politécnico Santiago Mariño, Valencia, April 1999. CERTIFICATIONS
• Leverage Data Science for a More Agile Supply Chain, University of California, Irvine USA, July 2024.
• Supply Chain Optimization, University of California, Irvine USA, July 2024.
• Inventory Management, University of California, Irvine USA, July 2024.
• Supply Chain Planning, University of California, Irvine USA, July 2024.
• Internal Auditor, Information Security Management System ISO 27001:2013, ICONTEC, 2020.
• Integral Internal Auditor ISO 9001, ISO 14001 and OHSAS 18001, SGS Academy, 2017. LANGUAGE
Spanish
Proficient (C2)
English
Upper Intermediate (B2)
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