Annika Ebanks
Experienced Administrative Assistant, Customer Service Specialist and Date Entry seeking Remote Work. 786-***-**** **********@*****.*** Miami, FL
Objective Self-directed and detail-oriented professional with the ability to work on multiple projects by providing solutions to complex problems while maintaining strict confidentiality. Looking for a part-time Administrative Assistant, Data Entry or Customer Service role Remotely where I can leverage my education, technical skills, and critical thinking skills to improve productivity and efficiency. Education Florida Education Institute – Medical Assistant Miami Springs Senior High
Key Skills Multitasking
Time Management
Microsoft Office
Adaptability
Attention to Detail
Communication
Problem-Solving
Ability to Manage
Data Entry
Computer Proficiency
Experience Highly organized and efficient administrative professional with 10+ years of experience and a proven record of organizing and streamlining workflow processes to enhance productivity and performance. Skilled in providing high-level administrative support to executives and contributing to the company's overall performance. Manage calls, emails, and correspondence to streamline office communication. Support management, enhancing company performance through effective task prioritization. Coordinate contracts, invoices, and permits to ensure project compliance and efficiency.
Jun 2019 - Present
H&M Development LLC
Administrative Assistant
• Handling calls, emails,
memos, and other forms of
correspondence
• Clerical/administrative task
such as filing,
photocopying, faxing
distributing documents and
organizing files.
• Improved ability to manage
and prioritize daily tasks,
resulting in a better time
management system and
ensuring that all demands
were met within deadlines.
• Assist in putting contracts
together with invoices
and statements.
• Light work in Procore
entering plans and drawings
for each jobsite by labeling,
updating and coding.
Jan 2016 – Apr 2019
Faithful Tax
Front Desk
• Engage in conversation with
potential clients to share
information about our
services and promotions.
• Monitor client activity and
take the initiative to answer
phones and resolve client
issues.
• Quickly and accurately
verifies and enters customers’
personal and Form W-2
information into proprietary.
Software.
• Scheduling tax preparation
appointments.
• Enter customers personal
information along with W-2
information into proprietary
software.
Jun 2014 – Jan 2016
Peloro Condominium
Front Desk
• Greeting owners and
guests entering the
establishment
• Scheduled appointments
and maintain and update
appointment calendars.
• Maintain printers (and
other office equipment);
send faxes and retrieve
and route incoming faxes.
• Walk Through with owners
for the first time to show
them their unit, and the
interior and exterior of the
building.
• Addressing guest
complaints and questions.