Dhanendrakumar Mayalagu
***, ****** **. ** **** *, Vijay Nagar, Indore, MP – 452010
********@*****.***
https://www.linkedin.com/in/dhanendrakumar-mayalagu/ Summary
To make the finest use of my skills and evolving talent towards the optimal accomplishment organization's objectives and to become a strategic aide in its sustainable growth and enduring success
Education
Bharathidasan University
B.Sc.
Graduated April 2001
B.Sc. Electronics
London College Of Business Computing
M.Sc.
Deferred May 2003
M.Sc. Information Management System
London School Of Photography
Certificate Of Studio Photography
London, England
Graduated November 2010
London School Of Photography
Certificate Of Street Photography
London, England
Graduated November 2010
Employment History
BABEZ LONDON
ONLINE MERCHANDISER / FASHION PHOTOGRAPHER HEAD
Manchester, England
November 2012 – June 2024
Coordinating the visual display of retail merchandise for e-commerce
Understanding customer needs and competitors' strategies to promote merchandise
Management experience and supervises five assistants to assist with operating the project.
This includes working with retail merchandisers, marketing and sales professionals to effectively position promotional offers and popular products to visually attract customers
Uploading New Products in the back end
Outstanding knowledge with all aspects of digital image quality and output. File size, light and colour balancing, Photoshop & retouching
Establishing good relationships with stylists, art directors, agents and fashion editors. GODDIVA
WAREHOUSE MANAGER / FASHION PHOTOGRAPHER HEAD
London, England
December 2005 – August 2012
Overseeing stock control and processing orders
Coordinating the use of automated and computerized systems
Fulfilling objectives and directions from the operation's headquarters
Keeping stock control systems up to date
Responding to and dealing with customer communication by email, fax and telephone
Producing regular reports and statistics on a daily, weekly and monthly basis
Briefing team leaders on a daily basis
Ensuring quality, delivery budget and environmental objectives are met
Maintaining standards of health and safety, hygiene and security in the work environment
Motivating, organizing and encouraging teamwork to ensure set productivity targets are met
Communicating with other departments
Recruiting and training of staff
Shipping and Receiving Stock
ACADEMY INTERNATIONAL PLC
CUSTOMER RELATIONSHIP MANAGER
London, England
April 2002 – October 2005
Audited selected phone calls to ensure quality of service provided.
Created and maintained a staff training program that featured best practices for lead generation and customer retention.
Established performance targets for staff members and tracked the results.
Handled and resolved escalated customer complaints.
Hired and trained new employees on an as needed basis.
Identified breakdowns in performance or communication and implemented fixes.
Opened and closed the business and verified all financial transactions on a daily basis.
Maintained detailed records of employee performance to ensure staff members were working to potential.
Portfolio,Hobbies & Interests
Portfolio : http://mdkumsss.crevado.com/
Played Premier division Badminton League in London,UK Played Premier Division Cricket League in London,UK Professional Skills
RETAIL: ● ● ● ●
RETAIL MARKETING: ● ● ● ●
PHOTOSHOP: ● ● ● ● ●
FASHION MERCHANDISING: ● ● ● ● ●
FASHION PHOTOGRAPHY: ● ● ● ● ●
SALES PROFESSIONALS: ● ● ● ●
WAREHOUSE MANAGEMENT: ● ● ● ● ●
CUSTOMER SERVICE: ● ● ● ● ●
MS OFFICE: ● ● ● ●
Languages
English: ● ● ● ● ●
Tamil: ● ● ● ● ●
Sinhalese: ● ● ● ●
Hindi: ● ● ● ●
References
T.Kugan
Opportunity Title: Managing Director
Company Name: Goddiva,London,United Kingdom
Phone Number: +447*********
Email Address: ******@*****.***
M.Shashikaran
Opportunity Title: Managing Director
Company Name: Rajeswarie Groups,Matale,Srilanka
Phone Number: +947********
Email Address: *****************@*****.***