Customer Service

Jose Abel Comesaña Ferreiro

Get in touch!

Phone number:

+346********

Email:

*************@*****.***

Linkedln:

https://www.linkedin.com/in/abel

-comesa%C3%B1a-81a3a61b5/

Skills

-Advance skills making dashboards with Power BI and Tableau.

-Knowlegde of the main Python libraries related to data analysis.

-Data cleaning with Python.

-I also use other tools such as Excel, Photoshop, Servive now, and more.

-Accustomed to working in a team, communicative and resolutive. Languages Spoken

Spanish: Native

Portuguese C1

English: C1

Work Experience

Content moderator (Freelance contract)

Vaco Beliv/ October 2023 - June2024

Giving support the English and Portuguese martkets follow the procedements of the company.

Costumer service (Freelance contract)

Cognizant/ January 2022-October 2022 (Budapest)

Supported languages: English Portuguese and Spanish. IT/costumer service

Tata consultancy services / February 2021- October 2021 (Budapest) B2B proyect. Supported languages: English,Portuguese and Spanish Data analyst

Accenture/ August 2018 -August 2020 (Lisbon) Social media proyect, Cleaning data to follow the guidelines to keep the standars and quality of the proyect.

Costumer Service

Teleperformance/July 2017-August 2018 (Lisbon) -Supercell proyect,using applicable software for researching, identifying and solving customers issues.

Academic History

Neoland, Madrid

Master in Data analyst 2024

Ces, Madrid

Vocational Training Photography and film 2012-2013 Profile

Senior customer service professional with extensive experience in relationship management and problem-solving. Trilingual in Spanish, English, and Portuguese, with exceptional skills in communication, empathy, and adaptability to multicultural environments.

Gifthub

https://github.com/Abel272/Pr

oyecto-calidad-del-aire

Contact this candidate