Software Engineering Development

OLEKSII GOLOVKO

CONTACT

Calgary Canada

Mobile: +488********

*******.*******@*****.***

EDUCATION

Masters of Physics

Kharkiv national pedagogical

University., Ukraine

Software. Manual of working with

soft for students and teachers of

Physics in VBA. Specialists of

computing technology in

automatization processing

Engineer: Software development

Ukrainian engineering

pedagogical Academy, Ukraine

Software

Computer Academy STEP, Kharkiv

Software engineering

Computer Academy SDA, Warsaw

CERTIFICATIONS

Optimodoc Soft Server

Administrator Warsaw July2022

Software development

Kharkiv, Software engineering

Apr. 2007- Sep 2010 Computer

Academy SDA(Java(level 1)),

Software engineering, July

2020-Dec.2020

Udemy curses certification

“design HTML/CSS, Administrator

Linux May 2023 Cyber security

PROFESSIONAL SUMMARY

Repair engineer, technical instructor. Specialization in repair mainboard Phones, scanners Zebra, Honeywell.

Notebooks, repair industrial printers Zebra, Konica Minolta, Xerox, Lexmark, HP, Cannon… etc. Certificates

Optimidoc,(technical specialist/server specialist). Administrator IT. Windows Administrator Server 2012-2019 r2 and Hyper-v for remote desktop virtualization. User support, troubleshooting internet connections, hardware replacement, software· configuration (Win / Mac / Linux) for business organization needs. Server configuration, physical crosshair of sockets in the local network. WLAN, WWAN. Configure AD, RDP, virtual-machine, mail-service on virtual machines. Manage databases websites in Apache, working with SQL databases., cartridge refilling, configuration, and on-line installation of enterprise industrial television

Programming, PowerShell, Zebra designer, VirtualBox, Putty, Data recovery: R-Studio, Acronis

General programming: VBA, Jira, C/C++, WordPress, PHP, HTML/CSS, SQL.

Web Page: https://pl.linkedin.com/in/oleksii-golovko Systems Analysis. Technical

Production.

Standard Operating Procedures

Understanding. Operations

Analysis.

Technical Instruction,

Educational Materials. Technical

Project Management.

Knowledge of PC/laptop/phone

board construction

Knowledge of the operation of

LAN and WLAN networks and

Network devices.

Practical skills with structural

wiring (copper/fiber)

Ability to diagnose and repair

defects I read the datasheet for

repair soldering in THT and SMB.

Configuring Linux family

environments (kalilinux) and

VPN, DHCP, FTP, TFTP, SSH, DNS,

SMTP (configuration And

troubleshooting).

Knowledge of English to the

extent that allows you to

Understand the technical

documentation and

communication.

With the client Virtualization

technology (Virtualbox,

Hyper-V).

Support and configure devices:

Cisco, Mikrotik.

Installation and forwarding of

ports for CCTV.

Windows Active Directory, LDAP,

station configuration and policy

implementation.

Konika Minolta/Xerox

installation and management of

SKILLS

Apr 2023-May 2023 Jagielski

University of Krakow

LANGUAGES

Ukrainian: Native language

Polish: C1

Advanced

Russian: C2

Proficient

English: B1

Intermediate

Windows and Mac OS.

Support for office applications,

client-server application.

Configuration ERP (Enova and

HermesSQL).

Knowledge of Win Server

2012/2022

Configuration of protocols,

devices and network services

(configuration / administration),

TCP / IP protocols

(understanding operation,

diagnosing).

Switches, access points, WiFi,

routers, NAT, firewall (network

Administration).

print control systems by readers.

Configuration and programming

of card readers.

Zebra system installation and

management and repair and

programming.

Installation of satellites

(Z-sharing, G-sharing config)

Configuration and creation of

technical documentation for

Devices to ISO standards.

Data recovery from devices

(PC/Laptop/Phons)

Creating websites.

WORK HISTORY

May 2022 - January 2024

Service Engineer, Nestmedic S. A

April 2021 - May 2022

Project Manager/Technical Services, ABM System

January 2020 - November 2020

manager, Zebra Tech

Service repair of medical KTG mobile devices .(soldering of deposits, change of elements of KTG set)

Performance of test and verification addition devices connected to mobile KTG.

Support as IT, network administration and printer work with utilities, assistance in setting up PCs, Laptops

Work with platforms and sites OA testing a platform, create and support customers L1 and users device SLA controlled. Create a technical documentation and methods of testing device logistics work(Warehousing send and delivery on/in service our devices.

Cybersecurity certification ISO2 7001

Kali Linux for a security in organization(test system on the hacking) Remote client support that has print management systems

(Optimidoc, Papercut, Safeq).technical repair Konica minolta(a3/a4), Xerox, Lexmark, Zebra(industrial printers gk420t, zt420 ), Kyocera

(fs4100dn / fs4200dn ) printers

Network configuration

Refer to the company's user support at the server administrator level

(domain and Active directory management on Server 2012 R2) Work with the supply control and security of connecting to the local network of users through AP

Installation of additional systems on the ABBYY engine Configuration and installation of access card readers. August 2017 - July 2020

Leader area/line support/Technical trainer, Printfleet Management, CTDI

January 2020 - March 2020

Project manager / Leader area, Service Engineer /

Technical, IT Administrator / WebDev, Software manual Tester/QA, Warszawa

December 2016 - October 2017

Administrator ITMindnow

Leader of the product line, group, support for productive management of the process of production and shipment of repaired devices Achieved departmental goals by developing and executing strategic plans and performance metrics.

Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.

Support line

Work as IT administrator Support of the line and operators in device repairs, control over the operation of software and hardware printing systems of several device release lines.

Improved customer satisfaction by promptly addressing and resolving technical issues.

Enhanced system performance for clients by optimizing software configurations and troubleshooting hardware problems. Streamlined processes within the support team, implementing efficient ticket management systems to ensure timely resolution of client issues.

Developed comprehensive documentation for common technical issues, enabling faster resolution times and improved knowledge sharing among team members.

Mentored junior support engineers, providing guidance and hands-on training to improve their skills and confidence in handling complex technical challenges.

Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs. Established effective communication among team members for enhanced collaboration and successful project completion. Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution. Branch-bank Millennium installation and configuration of operating systems and applications - support and maintenance of operating systems, systems and networks computer - solving system and network problems - diagnosis and troubleshooting of hardware and software - support in the implementation of new applications and equipment - configuration of accounts and profiles of new users - June 2016 - November 2016

Service engineer, PromoIT

October 2014 - April 2015

Programmist, Engineer, Ukraine. Kharkiv

Kharkovgaz Ukraina, Kharkiv

May 2014 - October 2014

Administrator Systemów, System administrator, Ukraine, Dergachi

April 2013 - April 2014

IT Administrator, AVV, Ukraine, Dergachi

August 2004 - March 2013

Teacher Informatics, Teacher, Ukraine, Dergachi

support local LAN / WiFi - Windows administration - administration of employee accounts, mail and computers

Help desk (applications for bank, remote and head office, technical support department, equipment installation krosovanie swicha, instalacija server and its configuration z printers) laptop technicians, monitors, stations (soldering

L1, L2, L3), monitoring systems (replacement, installation) user data security, profile exchanges, sertificates

Certification and training of industrial UPS(active) Robot with configurations of routers /swiche/phones, cisco Phone configuration away

Robot with repair cesha server power supplies

Work with seifami, configuration, installation.

Service Engineer laptop, PC,

System administrator Windows / Linux Data recovery, repair of other devices Dell, HP,

Cisco server repair

Software engineer, work with 1C accounting, zup, MEDOK, client bank Oshczhdbank, Pryvatbank Klyring's House.

KMK

Branch Ukraine, Kharkiv

System Administrator / PC repair / working with 1C accounting / data archiving/ creating a Joomla website development / Medoc / tax reporting

Ukraine, Kharkiv

Windows Administrator Server 2012 r2 and Hyper-v for remote desktop virtualization, cartridge refilling, configuration, and on-line installation of enterprise industrial television

Dergachivsky district gymnasium 3

Branch Ukraine, Dergachi Computer science teacher, System administrator

LANGUAGES

Ukrainian(native), Polish(C1), English(B1/B2)

Contact this candidate