Travel Planning Virtual Assistant

Violeta Santos

Tarlac City, Philippines +63-994-***-**** ************@*****.***

Education Work Experience

more similar duties.

Philippine Normal University - Manila Bachelor in Elementary Education (1995-2001

Skills

Strong Organizational Skills:

Managed and organized calendars, events, travel, emails, drives, files, etc. Attention to Detail:

Always paid meticulous attention to detail in all tasks. Appointment Coordination:

Scheduled and coordinated

appointments, whether business-related like meeting with clients, or for personal matters like doctor appointments, car maintenance, and home repairs.

Reservation Management:

Made reservations for various needs, including restaurants, events, school, etc.

Travel Planning:

Facilitated travel planning from booking flights, accommodation, and car rentals, by making detailed itineraries.

Research and presentation:

Conducted research for multiple

scenarios and made presentations, documents, or sheets depending on the request.

Communication Skills:

Maintained open communication

channels to ensure prompt responses were provided in case they are urgent tasks that needed to be delegated. Proficient in both written and verbal communication in English.

Computer Literacy:

Comfortable in using both Windows and Mac operating systems. Proficient in using virtual assistant tools and software. Applications

Communications:

Google Chat, Zoom, Slack, MS Teams, Skype, Discord etc. Virtual Assistance:

Notion, Trello, Tick-Tick, LastPass, Salesforce, Zendesk, Emarsys, etc. Presentation / Reporting:

Google Workspace (Docs, Slides, Sheets, Forms), MS Office (Powerpoint, Word, Excel) etc.

Editing Tools

Canva, Adobe Photoshop, Adobe Lightroom, iMovie, CapCut etc. Executive + Personal Assistant (Virtual)

TaskUs Inc. Philippines January 2021 - January 2023 Provided administrative support for all office management duties like handling calendar events, managing emails, making travel arrangements, organizing reports and documents, setting up Created marketing email with visuals using photo editing tools. Curated meal plans, organized weekly grocery orders, etc. Scheduled and coordinated appointments, both business-related

(client meetings) and personal (doctor appointments, etc). Managed all reservations for various needs, such as restaurants, events, and school, while ensuring seamless arrangements. Facilitated travel planning by booking flight tickets and creating detailed itineraries. Conduct research for various projects and prepare presentations, documents, or spreadsheets as needed.

Managed purchasing for all items needed at the office or home. Shopify Support Advisor

TaskUs Inc. Philippines December 2021 - January 2023 Provided comprehensive support to merchants building their online stores, addressing general inquiries, billing issues, domain management, and theme customization.

Offered expertise in-app support, guiding merchants in selecting and integrating apps to enhance their store's functionality. Assisted with analytics tools, including Google Analytics and Facebook Business, to optimize marketing strategies and track performance. Delivered business coaching sessions to help merchants improve store traffic and implement effective marketing ideas and tools. Collaborated with cross-functional teams to ensure timely resolution of complex issues and inquiries.

Provided support on how to navigate and maintain inventories of their stores.

Anchored Care

Admin Office November 2024-January 2025

Computer Specifications

Windows PC

AMD Ryzen 7 5700X, 16GB RAM, RTX 4060, Windows 11

MacBook Air (Backup)

M1 Chip, 8GB RAM, Mac OSX Sonoma

Internet Speed

PLDT Fiber: 500 MBPS

Globe Platinum: 300 MBPS (BackUp

meetings, acts as the point of contact for all departments, and many

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