Human Resource Customer Service
Resume:
JOANNA HOUSTON
Ottumwa, IA *2501
641-***-**** cell with voice mail
JOB OBJECTIVE
Dedicated and result oriented team player with multiple years of successful experience in several phases of business management.
WORK HISTORY
Area XV Multi-County Housing Agency (September 2015 to Present) Programs Assistant, Public Housing
Provide housing opportunities for low-income families.
Assisted in monthly close preparation.
Provided human resource services for district including but not limited to insurance benefits, background check and compliance issues with federal guidelines. Liaison to two completely separate unions, classified and non-classified. Made sure district maintained within state guidelines.
Reorganized the chart of accounts to maintain compliance with state regulations to able to file the CAR report.
Assisted in the audit preparation for the outside auditors.
Perform all payroll duties.
Process accounts payables & receivables.
Cash handling; collection of rent.
Process and send outstanding debt to outside collection agency.
Possess excellent customer service skills.
Administer human resource functions to include health insurance enrollments, IPERS, & all other benefits.
Prepare and comply with all federal & state reporting requirements.
Maintain and prepare all correspondence concerning legal matters.
Maintain accurate records for all employees.
Board of Commissioner Recording Secretary.
Mahaska Health Partnership (July 2013 to September 2015) Human Resources Assistant
Provided conflict management.
Processed all data entry to ensure payroll was processed correctly.
Provided internal customer service & implemented programs to allow for employee inclusion.
Maintain accurate records for all employees.
EDUCATION
University of Mississippi – Horn Lake, MS
Human Resource Management Certification, November, 2010 Ottumwa High School, Ottumwa, IA
High School Diploma, May, 1983
Excellent references available upon request.
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