Finance Manager Insurance Coordinator
Resume:
Mary Meucci-Pizzino
Finance Manager/ Insurance Coordinator
Profile
Dynamic and results-driven Finance Manager/Insurance Coordinator with over a decade of experience in managing financial and insurance activities in dental and administrative settings. Proven track record of achieving high collection rates, updating insurance information, and processing bill payments efficiently. Proficient in Dentrix and Open Dental software for insurance coordination and administrative tasks. Skilled in managing multi-line phone systems, resolving customer issues, and demonstrating strong problem-solving abilities. Adept at coordinating and scheduling patient procedures across multiple doctor schedules, while maintaining accurate daily revenue records. Known for utilizing effective communication to explain insurance details and treatment plans to patients.
Employment History
Finance Manager/ Insurance Coordinator at Harborview Dental Associates
April 2023 — January 2025
- Achieved 70% collection rate for accounts in collection
• Managed and updated dental insurance for patients daily
• Processed company bill payments using check book
• Maintained accurate daily revenue records
• Coordinated insurance and financial activities for Harborview Dental Associates
Dental Insurance Coordinator at Falls Dental Associates March 2020 — April 2023
- Manage Dentrix software for insurance coordination
• Handle multi-line phone system for patient inquiries and payments
• Verify and update patient insurance information
• Present and explain treatment plans to patients
• Utilize effective communication to explain insurance details and answer patient queries.
Dental Administrative Assistant at Ridgeview Dental Group December 2017 — February 2020
- Manage multi-line phone system to handle patient inquiries and appointment scheduling
• Prepare and submit insurance proposals for crowns, bridges, and implants
• Coordinate and schedule patient procedures across multiple doctor schedules
• Proficient in Open Dental software for administrative tasks
• Handle administrative duties for Ridgeview Dental Group Details
Lomira
United States
****-****-*******@*******.***
Skills
Financial Management
Insurance Coordination
Dentrix Software
Open Dental Software
Multi-line Phone Systems
Customer Issue Resolution
Problem-Solving
Scheduling
Effective Communication
Administrative Assistant at Kohls
September 2013 — November 2017
- Managed multi-line phone system and directed calls efficiently.
• Processed payroll for over 25 employees.
• Resolved customer issues and concerns in a timely manner.
• Demonstrated ability to take on additional responsibilities and become more engaged in company operations.
• Enjoyed assisting individuals with problem-solving and contributing to company growth.
Receptionist/Office Assistant at Dr. William Chalos May 2010 — August 2013
- Managed up to 10 calls per hour, promptly redirecting as needed
• Handled ordering and distribution of office supplies
• Ensured upkeep of a clean reception area
• Welcomed and assisted customers, vendors, and interview candidates
• Organized and scheduled office meetings and appointments Education
Associates in Admistrative Assistant
January 2013 — January 2015
LPN, Moraine Park Technical College, West Bend
August 2010 — August 2013
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