Customer Service Food

Amiah Hughes

Beaverton, Oregon

316-***-**** ************@*****.***

SUMMARY

Early career professional looking for the right career. Willing to relocate and to work varied shifts including evenings, weekends, and holidays without conflict or complaint. Skills and certifications

PROFESSIONAL EXPERIENCE

McGee Air Services - SeaTac, Washington 2024

Ramp Agent

The Independent School – Wichita, Kansas 2022 – 2023 Preschool Teacher

Wesley Hospital – Wichita, Kansas 2021 – 2022

Food Service Attendant

Advanced knowledge of flight attendant terminology, protocol, responsibilities, and duties including safety procedures, FAA regulations, and customer service using a mock cabin Earned OSHA 10 certification, with an emphasis on general industry knowledge. MEDIC First Aid (First Aid/CPR/AED) certifications

Knowledge of domestic and international city, airport, and airline codes Trained to exceed industry standards of professionalism and customer service skills. Completed training in time management, taking direction, collaboration, and professional communication. Operations of equipment such as tugs/tractors, belt loaders, and forklifts. Working in an environment full of activity, fast-paced, and often noisy. Frequently, continuously, and in a shortly time manner: lift, carry, and move heavy items; push and pull Harvey carts, and stood for long periods of time

Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors. Monitored students' academic, social, and emotional progress and recorded in individual files. Applied play-based strategies to provide diverse approaches to learning. Sanitized toys and play equipment each day to maintain safety and cleanliness. Complied with all federal and state regulations regarding food safety and waste disposal. Trinity Daycare – Wichita, Kansas 2019 – 2020

Assistant Teacher

Hamili Eats – Wichita, Kansas 2018 –2019

Cashier / Server

Explained food preparation methods to patrons with allergies and gluten intolerances. Answered guests' questions about menu items and helped make selections. Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.

Promoted learning and social development through structured and unstructured playtime. Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Taught children to organize toys, wash hands, and share by leading by example. Applied positive behavior management techniques to enhance social interactions and emotional development. Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business. Cultivated warm relationships with regular customers. Explained menu items and suggested appropriate options for food allergy concerns. Worked with POS system to place orders, manage bills, and handle complimentary items.

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