Talent Acquisition Human Resources

Erika D. Suttlar, JD

Memphis, TN 901-***-****

*********@*****.*** linkedin.com/in/erikasuttlar

Human Resources Talent Management Leader Talent Acquisition,

Solutions, HRIS, and Operations

Leverage Expertise in Management, Talent Acquisition, Solutions, Collective Bargaining, Legal Expertise, and Operations

Deliver excellence in HR automation, form centralization, benefits and leave management, workflows, security, compliance, governance, and data management, I excel as a project, change, research, and improvement strategist across Government, Healthcare, Distribution/Warehouse/Manufacturing, Education, Non-Profit, Consulting, and Professional Services industries. Expertise in HRBP Model Implementation, Collaborative Leadership, and Legal and Compliance Mastery. Improve HR effectiveness and technology, addressing inconsistent behaviors and unconscious bias. Drive business results in payroll, benefits, ESS, recruitment, candidate experience, onboarding, ATS, and employee classification, customer service, and compensation. Handle multiple tasks and flawlessly execute deliverables as strong communicator and goal-driven, proactive, and exceptionally organized leader.

Training, Performance, and Development Strategy

Strategic Workforce and Operational Planning

Organizational Design and Development

Federal, State, and Local Labor Laws Oversight

Job Analysis, Descriptions, and Assessment Validation

Diversity, Equity, Inclusion, and Belonging Initiatives

Developed Policies, Procedures, Manuals, and SOPs

Analyze Talent Data, Metrics, Trends, and Gaps

Professional Experience

MEMPHIS-SHELBY COUNTY SCHOOLS, Memphis, TN 2024 – Present

Education Support Staff

Worked effectively with teachers, administrators, and parents, to build partnerships that enhanced student development and maintain clear communication across all levels.

Developed and implemented educational and lesson plans to align with curriculum goals and meet diverse student needs.

Provided educational counseling to support students’ academic, behavioral, and social-emotional development.

Suggested innovative teaching techniques to enhance instructional effectiveness and student engagement.

Delivered individualized, group, and special needs learning support to keep students on task and actively engaged.

Reinforced classroom and district policies, promoting a respectful, well-managed learning environment.

Performed administrative tasks, including recordkeeping, attendance tracking, and scheduling to support classroom operations.

Offered specialized instructional and student support by leveraging school facilities and resources to meet unique educational needs.

CITY OF MEMPHIS, Memphis, TN 2020 - 2024

Human Resources Business Partner Manager

Oversaw talent acquisition initiatives and employee relations. Implemented diverse full-cycle recruitment to foster an inclusive workplace. Managed policy development, compliance, safety, union negotiations, and compensation, benefits, and total rewards ut. Aligned HR strategies with business goals to drive organizational success and enhance workforce productivity, contributing to the Division’s bottom line.

Proficient in utilizing ADP to streamline payroll processes, enhance HR functions, and ensure compliance with efficiency and precision.

Monitored turnover rates and conducted seasonal employee forecasting, achieving 25% improvement in staffing and time-to-fill metrics.

Developed diverse full-cycle recruiting strategies and City of Memphis Diversity, Equity, Inclusion, and Belonging initiatives.

Guided restructurings, furloughs / reductions in workforce, leave management, and personnel records, resulting in a 30% increase in employee engagement and divisional feedback, and lowering turnover by 20% each fiscal year.

Responsible for all OSHA related reporting, investigations, and compliance.

Conducted compensation analysis and developed competitive salary structures, increasing offer acceptance 30% and maintaining competitiveness in job market.

Executed talent management and operational strategies with established policies, procedures, and coaching, aligning with City of Memphis’ organizational goals, culture, and values, decreasing employee violations and disciplinary issues by 20% each fiscal year.

Served as First-Chair City of Memphis representative in all union negotiations, fostering positive union relationships and civil service proceedings by 30%, utilizing salary and classification data to decrease time required for collective bargaining negotiations by 30%.

Provided legal expertise and ensured regulatory compliance, managing responses to EEO claims, OSHA violations, workplace safety issues, civil service matters, and internal investigations, decreasing missed deadlines and increasing operational efficiency and effectiveness.

Collected and analyzed environmental data for EPA reports, including air/water quality assessments, hazardous waste evaluations, and Superfund site assessments like TRI and Superfund Site Assessment Reports.

Launched campaign for reduced-fee ridesharing, lowering attendance violations 30% and streamlined HR Operations by launching a Class A CDL and Special Equipment Operation (SEO) training program, leading to 30 CDL and 15 SEO certifications, boosting service delivery by 25%.

MEMPHIS GRIZZLIES, Memphis, TN 2019 - 2020

Human Resources Business Partner

Oversaw OSHA, ADA, FLSA, EEO, and EEO-1 reporting, along with diverse full-cycle recruitment, staffing, succession planning, and attrition management.

Collaborated closely with the VP of Human Resources to plan, implement, and oversee HR policies, talent acquisition strategies, HRIS systems, and procedures aligned with the organization's overall HR strategy, including employee relations, Title VII investigations, and EEOC matters.

Led recruitment and talent management for both exempt and non-exempt roles, partnering with hiring managers to assess staffing needs and develop job descriptions.

Contributed to the development of a professional development and training program, identifying learning and training gaps, creating individualized development plans for managers, establishing robust succession plans, and delivering compliance training sessions.

Administered attendance programs for part-time staff, ensuring adherence to ADA, FLSA, EEO, and other legal requirements, and assisted in preparing EEO-1 reports and additional compliance documentation. Payroll processing with ADP.

KIPP MEMPHIS COLLEGIATE SCHOOLS, Memphis, TN 2018 - 2019

HRBP and Interim Human Resources Manager

Developed and implemented diverse full-cycle recruitment strategies. Managed payroll, talent and performance management, training and development, benefits administration, organizational development, and change management, covering performance reviews, succession planning, job evaluation, policy creation, and compliance. Handled leaves of absence, worker’s compensation claims, and employee engagement surveys.

Enhanced instructional and non-instructional hiring through process improvements and innovative sourcing methods, including networking, cold calling, and equity, diversity, inclusion, and belonging events to meet staffing goals.

Addressed employee issues, reviewed performance appraisals, administered compensation programs, enforced corporate policies, oversaw organizational growth, maintained data integrity, and conducted internal investigations, increasing employee engagement.

Communicated with talent assertively, boosting community visibility, internal and external customer service, and employee satisfaction.

CITY OF MEMPHIS, Memphis, TN 2014 - 2018

Contract Human Resources Business Partner,

Office of Equity, Diversity, and Inclusion (EDI), Employee Relations, and Union Collective Bargaining

Fostered an inclusive workplace culture that promoted equity, diversity, inclusion, and belonging to ensure equitable treatment for all employees. Aligned resources towards employee relations and managed union collective bargaining to maintain a fair and collaborative environment.

Oversaw job descriptions and goals for the Office of Equity, Diversity, and Inclusion, employee relations, and union collective bargaining, focusing on fairness and collaboration.

Addressed and resolved employee issues and conflicts fairly and promptly, developing programs to support positive employee relations and workplace morale.

Conducted and managed EEO compliance, Title VII, Civil Rights Act, ADA, and internal EEOC investigations, increasing adherence to legal compliance by 50%.

Managed annual union collective bargaining negotiations, achieving mutually beneficial outcomes and reducing grievances by 20%.

Administered labor contracts and ensured compliance with negotiated agreements, coordinating all master contracts / work agreements with employee groups.

Monitored and evaluated the impact of diversity, equity, inclusion, and belonging initiatives and employee relations programs, enhancing organizational culture and improving employee engagement and retention by 20%.

Investigated and responded to EEO / OFCCP, ADA, and USERRA complaints, civil service and union harassment, and coordinated EEO-5 and Pay Equity reporting, strengthening legal effectiveness and efficiency.

Facilitated effective resolution of employee and union conflicts, promoting open communication and collaborative problem-solving, decreasing conflicts by 25%.

Additional Related Experience

LAW OFFICE OF ERIKA D. SUTTLAR, ESQ., Southaven, MS, Attorney

LAW OFFICES OF FREDRICK CLARK, LLC, Greenwood, MS, Attorney

PAGE, MANNINO, PERESICH & MCDERMOTT, Gulfport, MS, Attorney

NATIONAL BUSINESS COLLEGE, Memphis, TN, Associate Professor of Business Law

ANTHEM, Memphis, TN, Associate Professor of Business Law

Education, Recognition, and Professional Development

Juris Doctor (JD), University of Mississippi School of Law, Oxford, MS

Bachelor of Arts (BA), Political Science and Pre-Law, Jackson State University, Jackson, MS

1998 University of Mississippi Hall of Fame Member

HR Operations, High-Volume Manufacturing/Distribution/Warehouse Training and Experience

ADP and Workday

Applicant Tracking System (ATS), HRIS Systems, LRS, VIP, HATS, and Talent Acquisition Strategy Training

Diversity, Equity, Inclusion, and Belonging Training

Workforce planning and forecasting Training

EEO, Government, Employment Law and Practices, and Regulatory Compliance Certificate and Training

Effective Customer Service Training

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