Washington Dc Customer Service
Resume:
BROOKLYN NY, UNITED STATES • ***********@*****.*** •
KAYLA REYES
Bottle Service-Entertainer-Server
PROFESSIONAL SUMMARY
Detail-focused Bottle girl, skilled in creating memorable guest experiences and maintaining high standards of service in bustling nightlife settings. With more than 3 years of experience, she specializes in efficient drink service and customer satisfaction. Committed to contributing positively to a dynamic team and upholding the reputation of prestigious venues. EMPLOYMENT HISTORY
SERVE AND ENTERTAINER 2024 - Present
Papermoon Gentleman’s Club Springfield VA
STORE MANAGER Dec 2020 - 2022
Mangolina Langley Park, MD
DEDICATED AIDE Nov 2021 - Dec 2023
DC International Public Charter School Washington DC SELLS ASSOCIATE/SOCIAL MARKETING/CASHIER 2024 - Jun 2024 Weed Club DC Dispensary Washington DC
SERVER/ HOSTESS 2021 - 2022
Mintwood Place Washington DC
RECREATION AIDE II 2017
Department of parks and recreation Washington DC
Drove customer loyalty, delivering exceptional service Fostered a welcoming atmosphere at Papermoon Gentleman's Club Made successful sales and connections with guests
Managed store operations, leading a diverse team
Implemented efficient scheduling, improving productivity Ensured food safety compliance, maintaining high standards Enhanced customer service, creating a positive shopping experience Crafted unique behavioral strategies for students with special needs, increasing engagement. Leveraged adaptive tech to achieve student goals, boosting organizational abilities. Held one-on-one academic sessions, bolstering student progress. Assessed and logged student growth, optimizing support methods. Championed strategic social media initiatives to amplify sales and brand visibility. Enhanced customer retention by delivering personalized service. Leveraged market trend analysis to optimize product offerings. Maintained compliance with age regulations by verifying customer IDs. Enhanced guest experience through effective seating management Reduced wait times by managing reservations efficiently Ensured high service standards during peak hours through team collaboration Promptly handled customer complaints, improving guest satisfaction and retention Assisted in new staff training, contributing to a unified and proficient team Maintained child safety by executing effective supervision Increased participation by collaborating in activity planning Boosted workshop productivity by assisting faculty EDUCATION
BUSINESS ADMINISTRATION AS Jun 2026
UDC Washington, DC
HIGH SCHOOL DIPLOMA Jan 2021
DC International Public Charter School Washington, DC COURSES
BASKETBALL COACH TRAINING IN GUATEMALA (SUMMER JOB) 2018 - Present Hoops Sagrado-Sacred Hoops
SKILLS
Customer Service, Team Management, Scheduling, Leadership, Quality Control, Inventory Management, Coaching, Sales Strategy, Conflict Resolution, Staff Training, Data Entry, Customer Loyalty. ADDITIONAL INFORMATION
WORK EXPERIENCE
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