Material Handler Receiving Clerk
Resume:
Janea D. Brooks
Murfreesboro, TN *****
*************@*****.***
Analytical professional with strong strategic planning, problem solving and critical thinking abilities. Self-directed professional with flexibility and strong interpersonal skills to excel in any environment. Fully knowledgeable in applicable accounting protocols involving electronic vouchers and reimbursement claims.
Work Experience
Production Material Handler/Reach Truck Operator
Schwann’s Cosmetics
January 2023 to Present
Pull and verify materials and supplies on production orders
Maintain in-process inventory at work centers
Delivers or Opens products for clients
Maintain loading areas and machinery
Load, move, and unload heavy materials in warehouse
Train operators with knowledge of safety standards, preventative maintenance, and safe operating procedures
Operations Driver
WWI Nissan
June 2022 to January 2023
New vehicle manufacturing
Arranging regular cleaning and maintenance services
Planning routs based on road and traffic conditions
Shipping/Receiving Clerk
GEODIS
March 2021 to June 2022
Shipping and receiving
Loading trucks
Shipping items
Receiving items from different stores and companies
Manufacturing and utilities
Cold storage
Forklift driver epj/sit down
Advanced Medical Support Assistant
U.S Department of Veteran Affairs
July 2018 to July 2019
Process and identify veteran's concerns
Perform the tasks required to resolve the issue accurately and timely, and follow-up as necessary to ensure a satisfactory resolution
Supervised and operated computerized programs and databases to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems and/or reports in government database. i.e., CPRS, VISTA, VISTA IMAGING, GUI
Competent to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work with teammates.
Beneficiary Travel General Clerk II
U.S Department of Veteran Affairs
April 2018 to July 2018
Prepare vouchers for beneficiaries claiming reimbursement of travel expenses in accordance with rates, current mileage, and additional allowances
Process travel claims electronically on the DHCP-Beneficiary Travel menu
Maintains designated patient fund control accounts by applying sound government accounting techniques
Reviews and determines veteran's eligibility for reimbursement from claimed travel expenditures
Authorizes accounts including certifications of invoices in accordance to Medicare allowable fees
Collections Representative
Ford Motor Credit Co
April 2017 to April 2018
Provide excellent customer service in a sufficient time frame
Obtained documents, clearances, certificates, and approvals from local, state and federal agencies
Analyzed departmental documents for appropriate distribution and filing
Trained and recertified employees on work related safety procedures including On-the-job training
Oversaw financial operations, producing invoices, processing payments, and preparing deposits.
Counseled debtors on their payment options and arranged installment agreements.
Supervised and coordinated assigned audits promptly and professionally
Performed initial client assessment and analysis to begin research process
Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy
Calculated and provided accurate accounting data to formulate new company marketing techniques
Certified Nursing Assistant/Scheduler
Diversicare of Smyrna
June 2014 to April 2017
Obtained information about clients' medical history, drug history, complaints, and allergies.
Responded appropriately to the physical, emotional, and developmental needs of patients.
Reported any unusual circumstances in the patient's' condition or environment
Performed scheduling functions utilizing the DHCP/Vista and CPRS (Computerized Patient Record System) programs, to ensure all physician orders for lab, x-ray, specialty exams and return appointments are scheduled appropriately.
● Responsible for weekly monitoring and corrective actions of duplicate provider appointments, scheduling errors and recall program follow-up.
Monitored expiration of medical supplies and medications.
Customer Service Specialist/Rehab Tech
July 2011 to June 2014
Glen Oaks Rehabilitation
Obtained documents, clearances, certificates, and approvals from local, state and federal agencies
Responded to customer requests via telephone and email
Entered details such as payments, account information and call logs into the computer system
Verified data integrity and accuracy
Compiled data for a variety of reports, using automated systems and prepared releases of information for patients
Used the Automated Data System (ADS) and various Automated Systems to include but is not limited to Composite Health Care System (CHCS) computer systems and Armed Forces Health.
Partnered with team of registered nurses to achieve overall well-being of all patients.
Supported diagnostic procedures, assisted with technical nursing treatments, and entered information in patient records and charts.
Education
Applied Health Science
ITT Technical Institute - Nashville, TN
2016
Diploma
Union City High School - Union City, TN
2008
Skills
Customer Service – effective verbal & written communication
Healthcare Administration for access to care - Claims, Authorizations, Referrals, Billing, Appeals, Insurance verification
Scheduling Systems - NextGen/EHR/Vista/HSRM/CPRS/JLV
Advanced knowledge of health care policies/procedures, medical terminology, and experience in a physician’s office
General Principles of Accounting
Document Filing – enter, modify, and retrieve sensitive medical health records
Excellent Computer Skills – able to work independently on Outlook, Excel, PowerPoint, Word, Adobe
Organizational Skills – effective workflow with time management & project management
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