Quality Assurance Manual Testing

Pasha Kaleem *********.***@*****.*** Mobile: 470-***-****.

Professional Summary:

oOver 13+ years of experience in Software Quality Assurance, specializing in analysis, design, manual testing, and automation, including Tosca and Load/Performance testing for client/server and web-based applications.

oExperienced in Manual Testing with focus on Functional Testing, Stress Testing, Regression Testing, Smoke Testing, System Testing, and Mobile Testing.

oExperienced in giving project demos to clients.

omostly working on DevOps, AWS, System administrator, Configuration, Build and Release Management.

oPrimary duties include Build and Deployment of applications onto different environments like Development, QA, UAT and Production.

oMaintained continuous build automations with Maven and Ant scripts running within Hudson/Jenkins.

oStrong hands-on experience with testing SOAP and RESTFul services using tools like SOAP UI, Ready API, and Postman.

oEngaged in automation testing with Tosca, covering all modules including Test Cases and integration with Jenkins.

oDesigned automation frameworks using both Tosca and individual implementation strategies.

oExperienced in creating Test Plans, Test Scripts, and Test Scenarios based on high-level and detailed designs.

oExcellent knowledge of various test automation tools, particularly Cucumber, Selenium, JUnit, and FitNesse.

oGood experience in Integration Testing and User Acceptance Testing (UAT) to ensure product correctness.

oConducted Cross-Browser Testing (including Internet Explorer, Firefox, Google Chrome) and Compatibility Testing to verify web application functionality across various browsers and environments.

oWorked across multiple operating systems, including Windows, Mac, Solaris, and Linux, as well as mobile platforms like iOS and Android.

oSolid knowledge of domains such as Student Aid Commission, Firearms-Ammunition, DROS, Health Care EDI, Retail, Banking, and Insurance.

oFamiliar with AWS Cloud Services, including EC2, EBS, VPC, CLI, S3, Route 53, and Cloud Trail.

oExtensive experience with relational databases, including MySQL, Oracle, and DB2.

oProficient in implementing software development methodologies such as Agile/Scrum and Waterfall.

oManaged QA environments and setup across Windows, Linux, and Solaris platforms.

oExperience working with application servers like JBOSS EAP and TOMCAT.

oTested applications in various cloud environments, including AWS and GCP.

oHands-on experience with defect tracking tools such as JIRA, HP ALM, VersionOne, QTest, Azure DevOps, TFS, and Bug DB.

oExperienced in Mobile App Testing for Android and iOS platforms using Appium.

oUtilized Jenkins, Git, and Eclipse for deployment on test servers, advancing the CI/CD initiatives.

oExperienced in creating Requirement Traceability Matrix (RTM) and QA metrics, including Test Execution Status, Defect Reports, Daily/Weekly Status Reports, and overall system testing coverage.

oExtensive experience conducting American Disabilities Act (ADA) testing using Adobe Accessibility Checker and Wave Tool.

oA self-starter with a keen understanding of business needs, employing innovative and tactical problem-solving strategies to meet tight deadlines.

Technical Skills Summary:

Testing Tools

Selenium WebDriver, UFT,Quick Test Professional 8.2/9.2k /9.5, FitNesse for Appian, K6.

Database

Oracle, DB2, SQL Server and MS Access

Languages

JAVA, VB script, SQL, C#,HTML, XML, Groovy Scripting,Ruby,Cucumber

Test Management

HP ALM, JIRA, Version One, QTest

Operating System

Windows XP/2000/2003/NT/98, IOS, Andriod UNIX and MS-DOS

Others

SOAP UI, PostMan, Restful, MS Office, Citrix, JBOSSEAP, TOMCAT, Oxygen XML, Aqua Data Studio, Bug DB, Putty, IBM CDC Tool, Git, Oracle Golden Gate, Jenkins, Maven, Wave, Adobe Accessibility Checker,JMeter

Standards/Models

ISO 9003, IEEE, CMMI model

Mainframes

First Data, FIS, TouchPointTeller.

Mobile Testing

Andirod, IOS, Windows

Client : Verizon, GA Feb 2022 to Till Date

Role : Software test Engineer/Business Analyst

Responsibilities:

oAnalyzed and reviewed business requirements and system analysis artifacts to fully understand system functionality, user stories, best practices, and approaches for testing complex systems.

oConducted functional testing of applications by rigorously executing test cases to validate that the right product/application has been developed.

oGood experience on Analytics Testing, Automation Testing tool (Tosca, Jenkins, QTP and Wim runner.

oTested various components of the FIS Touchpoint suite, including online banking, mobile banking, and bill pay, ensuring functionality, performance, and user experience.

oExperienced in Agile development methodologies and worked closely with development teams to deliver high-quality Touchpoint applications.

oAutomated regression tests for Touchpoint using Selenium, reducing testing time and improving test coverage.

oProficient in defect tracking and reporting using Jira, ensuring timely resolution of issues."

oArchitected and deployed scalable cloud infrastructures supporting 100k+ users, achieving a uptime and enhancing system resilience.

oWorked with all TOSCA modules like modules, test cases, requirement, test case design and execution lists.

oOverhauled and optimized network infrastructure, enhancing overall system performance by 20% and user satisfaction.

oSpecialized in high-performance cloud infrastructures.

oWorked with all Tosca functionalities like integrated test management, GUI, CLI, API Testing.

oExperience working with automation test scripts using tosca tools.

oConfiguring server and client components of teicentis Tosca on microsofts windows.

oContributed to the strategy development for enhancing the API development lifecycle, along with monitoring defects and governance processes.

oProvide logistic support to the flood mitigation committee.

oDeploy, administer and support the GIS (software/hardware.

oDevelop, implement and document GIS utilities quality assurance procedures.

oConducted sessions on ArcGis desktop software and custom GIS applications.

oConducted feasibility studies to identify areas where GIS technology can be utilized in the city.

oPossessed strong knowledge of the Tosca Test Suite, including modules, test cases, test case design, requirements, and execution.

oCreated and executed automated coded UI tests developed in C#.

oTested automation tools experience on EGGplant.

oBuilding cross browser testing strategy with eggplant.

oPerformed eggplant automation scripting and execution testing from an agile srum environment.

oGood understanding of Eggplant functional testing for ios and android.

oEffectively used eggplant integration.

oGood understanding of eggplant functional testing for ios and android mobile applications.

oDeveloped architecture, installation, configuration, and implementation documentation for production infrastructure.

o4 years of experience in serviceNow platform as both developer and administrator.

oServiceNow applications implemented: incident, problem change configuration management.

oEffectively employed the Tricentis Tosca Test Suite to ensure business compliance while collaborating closely with stakeholders.

oEngaged with all Tosca modules, including modules and test cases.

oCollaborated on testing functionalities of the POS system related to sales tracking, scanning, store ISP, ordering forecasts, adjustments, custom pricing, and promotions.

oImplemented and maintained monitoring and alerting for production and corporate servers/storage using AWS CloudWatch.

oWorked with DevOps methodologies and cloud infrastructure automation tools such as AWS using Terraform.

oResolved update, merge, and password authentication issues in Gitlab and JIRA.

Test Automation Tools: LoadRunner, JMeter, Selenium WebDriver, TestComplete, BlazeMeter, K6

Performance Testing & Monitoring: Dynatrace, New Relic, AppDynamics, Grafana, Prometheus, Splunk

Programming Languages: Java (Proficient), C#, Python (Intermediate), C# (Proficient), SQL (Intermediate)

Other Technical Skills: RESTful Services, SOAP, Agile Methodologies, CI/CD Pipelines, Git, Docker.

Client : Wellsforgo, / CloudFen LLC Chicago, IL April ’19 to Feb 22

Role : Software test Engineer/Business Analyst

Responsibilities:

oEngaged in reviewing business requirements and system analysis documentation to gain a comprehensive understanding of system functionality, identify the best approaches, and test complex systems effectively.

oDeveloped and implemented load testing scripts using JMeter and K6.

oCreated a performance testing framework utilizing K6 for load assessment.

oDeveloped and executed test suites for FIS Touchpoint applications, including API testing using tools like Postman and SoapUI, to ensure data integrity and system stability.

oProficient in SQL and database testing, validating data accuracy and performing data integrity checks within the Touchpoint environment.

oLeveraged performance testing tools to identify and resolve performance bottlenecks within Touchpoint applications, ensuring optimal user experience.

oExperience with security testing methodologies, including penetration testing and vulnerability assessments, to identify and mitigate security risks within the Touchpoint ecosystem.

oStandardized testing scenarios through shared code utilizing K6 and Python.

oGenerated comprehensive summary reports post-K6 testing, detailing metrics such as data transfer volumes, times, and percentiles.

oEstablished new functionalities based on project requirements while adhering to website configuration constraints using HTML5, CSS3, JavaScript, jQuery, and Python.

oManaged overall layout design and color schemes for websites using HTML5, XHTML, CSS3, and Python.

oDeveloped applications using Iseries-As-400 with RPG and RPG-ILE programming languages, tailored to project specifications.

oCarried out performance and load testing employing K6, LoadRunner, and JMeter to verify application stability and scalability.

oCreated test reports for both manual and automated tests using Microsoft Office, preparing detailed test execution reports and status updates for technical and product managers.

oDeveloped test cases for both White box and Black box testing, while maintaining all cases in QTest.

oDesigned and implemented end-to-end functional test cases utilizing Selenium WebDriver with Java.

oAdhered to IEEE 1012-2012 standards for both system and functional requirements to ensure compliance.

oUtilized Firebug and FirePath for debugging, editing, and identifying elements based on ID, Name, XPath, CSS Selector, Attributes, and Tags.

oIdentified and reviewed new defects, assessed their priority, and collaborated with the development team for resolution.

oConducted load and performance testing with JMeter extensively.

oPerformed application testing across multiple browsers, including Internet Explorer, Firefox, and Google Chrome.

oExecuted American Disabilities Act (ADA) testing using the Wave Tool.

oFocused on continuous improvement of QA processes by reviewing and assessing existing methodologies against standard testing guidelines to enhance overall product quality.

oGained extensive experience in integration testing and User Acceptance Testing (UAT) to ensure accuracy in the products being developed.

oConducted code reviews alongside developers to identify areas for improvement in application security, error handling, and performance.

oProvided mentoring, knowledge transfer, and training to team members and client staff to enhance overall skill sets.

Client : Zenkey, CloudFen, Georgia, Atlanta – Dunwoody Jan ’17 to April’19

Role : QA Engineer/Business Analyst

Responsibilities:

oAnalyzed and reviewed business requirements and system analysis artifacts to gain a comprehensive understanding of system functionality, user stories, and the best approaches for testing complex systems.

oContributed to the development of test plans for various modules, documenting test cases and scripts for multiple application screens.

oCreated test cases based on functional and technical design documents, along with test scripts and data for regression testing.

oCompiled test execution reports and status updates for both manual and automated tests using Microsoft Office for presentation to the technical and product managers.

oPossess strong experience in software development methodologies, particularly Agile and Iterative approaches.

oDeveloped a bidirectional traceability matrix to effectively track requirements and their corresponding test cases.

oParticipated in daily standup meetings within an Agile environment, providing updates on manual and automated test results, and attended sprint planning meetings to review user stories and estimate story points.

oDesigned test cases for both white box and black box testing, managing all related documentation in VersionOne.

oCreated test data for manual testing and regression test data for automation scripts, focusing on repeatable test setups for every release.

oDesigned and implemented a test framework utilizing a Data-Driven Framework and Page Object Model (POM), and developed end-to-end functional automation tests with Selenium WebDriver using Java and TestNG.

oConducted backend testing through SQL queries.

oDeveloped and executed automated software test plans, cases, and scripts to uncover and document software issues and their underlying causes.

oPossess thorough experience in identifying, installing, and configuring testing tools

Client : SoftTech Solution, Bangalore, Karnataka Feb’13 to June’15

Role : QA Test Engineer

Responsibilities:

oPrepared test data and automated the data loading process to facilitate test execution at the story level for each release.

oContributed to the development of Test Plans utilizing optimal strategies for various modules, while documenting test cases and scripts for different application screens.

oCreated a Bidirectional Traceability Matrix to track requirements in relation to associated test cases.

oConducted performance testing to ensure that the system aligns with specifications for speed and effectiveness, as specified by various teams.

oDeveloped test cases for both White Box and Black Box Testing, maintaining all test cases in VersionOne.

oCrafted test data for Manual Testing and Regression test data for Automation test cases, establishing repeatable test setups for both Manual and Automation scripts for every release.

oDesigned End-to-End Functional and Regression test cases.

oCreated and implemented a Test Framework based on a Data-Driven approach and the Page Object Model (POM), developing end-to-end functional automation tests using Selenium WebDriver with Java and TestNG.

oEmployed Firebug Tool to identify Object IDs, Names, XPaths, and links within the application.

oExported Test Case Scripts (Selenium WebDriver - Java) in Eclipse, modified the scripts, and executed them. Prepared the automation test framework.

oAdded annotations to the tests and executed scripts across various browsers and versions.

oAssisted in the migration of Macy’s credits to CITI Bank.

oGained valuable experience in mobile testing using Appium for both iOS and Android applications, utilizing simulators and emulators.

oCoordinated and collaborated with a Systems Integrator System Testing team, development teams, and external partners.

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