Customer Service Real Estate
Resume:
Jon Ceballos
Senior Loan Consultant/Advisor
Garden Grove, CA 92841
***********@*******.***
Seasoned Loan Agent with more than 30 years of experience in this fast-paced Real Estate Financing. Excellent in Communication skills and always listening to the Clients needs. Track record of achieving exceptional results in Closing Loans and able to handle multiple tasks at the same time with accuracy and efficiency.
Authorized to work in the US for any employer
Work Experience
Senior Loan Consultant
U S Realty and Mortgage - Whittier, CA
January 2019 to Present
Originate Loans, Take 1003 Loan Applications,
Create, maintain, and enter information into databases. Complete Customer service from the start to finish on the Clients Loans,
Check loan agreements to ensure that they are complete and accurate, according to policies.
Approve loans within specified limits.
Submit applications to credit analysts for verification and recommendation. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Interview applicants and request specified information for loan applications. Confer with underwriters to resolve mortgage application problems. Establish payment priorities according to credit terms and interest rates to reduce clients' overall costs.
Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork.
Maintain current knowledge of credit regulations.
Contact creditors to explain clients' financial situations and to arrange for payment adjustments so that payments are feasible for clients and agreeable to creditors. Calculate amount of debt and funds available to plan methods of payoff and to estimate time for debt liquidation.
Loan Officer/Realtor
International Mortgage & Real Estate - Covina, CA
November 2017 to January 2019
Loan Officer and Realtor
Strong Financial Background
Excellent Customer Service skills
Able to meet specific Deadlines
Basic Computer skills
Working well with others as a Team
Excellent Driving Record
Loan Officer
So Cal Realty and Loans - West Covina, CA
October 2014 to November 2017
Customer service in Home Loans
and Showing Real Estate
Strong Team Player
Knowledgeable in Financial Planning
Strong communication skills
Able to work well under pressure
Senior Loan Consultant/Advisor
Allianz Mortgage Services - Whittier, CA
September 2008 to September 2014
Help customers obtain the best Home loan that meets their needs
* Take Loan Applications and obtain the Clients Documentation -Arrange financing they can afford and Pre Qualify them. Run Credit reports, Provide Excellent Customer Follow - up Service, Monitor the Home Loan through the entire process, Prepare Fee Sheets. Senior Loan Consultant/Recruiter
International Mortgage - Whittier, CA
August 2002 to September 2008
Help my employer fill temporary fulltime staff positions within our company
* Provided associates with employee training.
* Help customers obtain the best Home loan that meets their needs
* Take Loan Applications and obtain the Clients Documentation -Arrange financing they can afford and Pre Qualify them. Run Credit reports, Provide Excellent Customer Follow -Service, Monitor the Home Loan through the entire process, Prepare Good Faith Estimates Loan Consultant/Manager/Overseer
Pacific Coast Financial - Whittier, CA
1994 to 2002
Provided excellent customer service to customers.
* Worked well as a team player to create a great work atmosphere.
* Take Loan Applications and obtain the Clients Documentation -Arrange financing they can afford and Pre Qualify them. Run Credit reports, Provide Excellent Customer Follow -Service, Monitor the Home Loan through the entire process, Prepare Good Faith Estimates Skills
Bilingual in Spanish, Computer Literate in Basic Computer knowledge, Familiar with the Point Calyx System.
Education
Math & Finance
El Rancho High School - Pico Rivera, CA
June 1979
Skills
• Basic Computer Skills,Word,Excel, (10+ years)
• Sales
• Stocking
• Basic math
• Organizational skills
• Customer service
• Financial planning
• Leadership
• Retail sales
• Loan Officer Experience
• Fair Housing Regulations
• Credit Analysis
• Financial Analysis
• Management
• Loan Origination
• Pricing
Certifications and Licenses
BRE and NMLS
Additional Information
Bilingual English and Spanish
Contact this candidate