Executive Assistant, Operations Assistant, Office Manager

***** ***** ***** ****, **********, TX, *****,, UNITED STATES •

***********@*****.*** • 760-***-****

TINA BROGAN

Executive Assistant

PROFESSIONAL SUMMARY

Executive Assistant with over 18 years of expertise in supporting senior leadership and enhancing organizational efficiency. Adept at managing complex schedules, global travel, and logistics while ensuring seamless coordination across diverse teams. Fluent in English and German, with a strong command of Microsoft and Google suites, committed to strategic alignment and innovative solutions in dynamic environments.

EMPLOYMENT HISTORY

PERSONAL ASSISTANT Sep 2022 - Present

Self Employed Montgomery, TX

EXECUTIVE ASSISTANT & TRAINING COORDINATOR Sep 2014 - Sep 2022 Altium® Westwood, MA

EXECUTIVE ASSISTANT Nov 2013 - Aug 2014

Rexel Energy Solutions Raynham, MA

Managing diverse tasks efficiently as a Personal Assistant, enhancing productivity and organization. Demonstrated adaptability and quick learning in dynamic environments. Streamline communication channels and optimize scheduling, leading to improved time management. Consistently meet deadlines and exceeded expectations.

Meticulously handle confidential information and complex logistics. Developed and implemented effective filing systems, ensuring seamless operations.

Providing comprehensive support, anticipating needs, and proactively resolving issues. Fostering positive relationships with clients and stakeholders.

Supported 3 Executives, enhancing team efficiency and communication. Coordinated complex schedules and global travel, ensuring seamless operations. Managed office logistics, optimizing vendor relations and supply management. Organized global sales meetings, improving team alignment and strategy. Streamlined Salesforce operations, enhancing data accuracy and customer support. Streamlined global operations, managing complex calendars, travel, and office logistics while executing successful sales kickoffs and training programs.

Spearheaded US implementation of Concur Travel and Expense, optimizing systems and leading program rollout for enhanced efficiency.

Fostered seamless coordination between sales, operations, and external partners, ensuring smooth software licensing and customer support processes.

Orchestrated multiple office relocations and new buildouts, meticulously managing projects to meet deadlines and budget constraints.

Led negotiations for US hotel and rental car agreements, analyzing market trends to secure cost-effective solutions for the company.

Supported Senior Vice President, VP Sales, VP Business Development & VP Finance Provide daily Executive support for SVP, VP of Sales and VP of Business Development Calendar management, international & domestic travel coordination & expense reporting Assisted the team in transitioning to the Concur Travel & Expense Tool Review and approve all direct reports timecards and vacation requests in ADP Event Planning and Travel Coordination for internal and external participants Assisted with the creation of Excel Sales Budgets and PowerPoint Meeting Presentations Provided HR support by screening resumes and job applicants in our ADP system and via phone Managed Sales Training Grant and interfaced with the MA Workforce Training Fund EXECUTIVE ASSISTANT Sep 2010 - Nov 2013

Scheidt & Bachmann Burlington, MA

BUSINESS ANALYST Jul 2008 - Aug 2010

Aspen Technology Burlington, MA

EXECUTIVE ASSISTANT May 2007 - May 2008

Aspen Technology Burlington, MA

EDUCATION

BA Mar 2004 - Mar 2008

Curry College Milton, MA

Business Management

SKILLS

Easily Adaptable (Expert), Budget Management (Expert), Common Sense (Experienced), Spreadsheets (Experienced), Calendars (Expert), Grammar (Experienced), Confidentiality(Expert), Travel Arrangements (Expert), Expenses (Expert), Hotel Booking (Expert), Executive Support (Expert), Calendaring (Expert), Expense Reports (Expert), Attention to Detail (Expert), Computer Literacy (Experienced), Competitive Analysis (Experienced), Business Management (Experienced), Google Workplace (Expert), Operations Management (Experienced), Communication (Expert).

LANGUAGES

English (Native), French (Proficient), German (Native). Prioritized, multi-tasked and performed complex administrative and operational assignments with minimal supervision Provided daily Executive support including calendaring, coordination of travel, document editing Arranged and prepared for key corporate meetings, including development and distribution of meeting materials Facilitated communication with German Headquarters

Assisted with the implementation of a linear documentation process aligning company brochures and proof reading/ translating internal and external documents and web site Supported Customers as applicable, created Return Merchandise Authorization, processed sales orders and invoiced customers for spare parts and repairs

Provided assistance in Trade Show planning and preparation as well as Sales and Marketing support Special projects: o Managed all company travel to achieve a reduction in travel cost near 30% Drove down aging Accounts Receivable

Analyzed phone and internet spending companywide and suggested new carriers as applicable to drive down cost by 25% Created annual investment budgets and education budgets in close cooperation with Management and Human Resources Created and distributed Annual Customer Satisfaction Survey Creation and implementation of a new services booking process, compliant with internal and external standards Conducted best practices audits of service projects to ensure compliance with internal standards Educated professional services staff on internal processes as required and created a User Manual outlining the bookings process - Utilized the new bookings process daily

Drafted License Deal Contracts

Supported CFO, EVP of Sales & Director of Business Development Scheduled domestic and international travel arrangements - Prepared expense reports and reviewed & audited those of their direct reports

Arranged and prepared for meetings, including meeting materials and room preparation. Filed and updated correspondence and maintained copies of all signed documents Prepared correspondence, presentations and fostered a neat organized environment Acted as liaison between CFO/EVP and staff on follow-up action items - Acted as liaison between Director of Business Development and Russian partners

Prioritized, multi-tasked and performed complex assignments with minimal supervision. Assisted and reported bi-weekly to CEO on an extensive account collections project Event planning in US and Russia for company expansion into the Russian market

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