Team Leader Food Safety

Wisam S. Dawood B.Sc. C.Chem.

Mississauga, ON

PROFILE:

• A dedicated chartered chemist with over 10 years of experience in the Food, Pharmaceutical and Chemical Industries in research and development (R&D), Quality Assurance & Quality Control.

• Knowledge of the Food Safety System Certification (FSSC), Global Food Safety Initiative (GFSI), and ISO 22000 standards and protocols.

• Skilled in the validation of industrial processes (DQ, IQ, OQ, PQ), PFD, P&ID, troubleshooting and have contributed to strong orientation processes

• Experienced in scale-up processes through bridging the gap between the chemical research (prototype/pilot plant) and the project production

• Provided consultation services, ROI calculations, technical, financial (CapEx) and recommendation reports

• In-depth knowledge of operation and calibration of laboratory equipment including UV/VS, HPLC, GC, GC-MS, FTIR and wet chemistry equipment with complete knowledge of WHMIS, OH&S and GLPs standards

• Experienced in equipment operation and design of columns (absorption columns, distillation columns and stripping columns), Reactors (Rotary Kiln and Autoclave), powder technology (mixers, dryers, and pelletizers), heat exchangers, boilers and high-pressure storage tanks (up to 30 bar) etc.

• Hands-on experience in the execution of production protocols, GMPs-FDA part 11, HACCP, Quality ISO-9001, environment 14001 procedures, ISO/IEC 17025 standard and ISO 13485 (medical device license)

• Developed, implemented and trained quality team on corrective and preventive action (CAPA) plans by conducting containment Activities, root cause, interim corrective Action, permanent corrective action, effectiveness measurement, and finally, sustainability PCA. Summary of experience:

• QA/QC Manager in Manufacturing Food packaging

• Production Technologist in Pharmaceutical

• Production manager / R&D in Food-Pharmaceutical and Cosmetic

• QA/QC Manager in Manufacturing Food beverages (Carbonated & Non-Carbonated)

• Turnkey projects manager in the water treatment plant

• Turnkey projects (R&D, Design, Manufacturing insulation in industrial chemical projects) PROFESSIONAL EXPERIENCE:

Pioneer Balloon Canada - Hamilton ON May 2022 – June 2024 Natural Rubber Industry

Quality and Process Development Manager

Overseeing the quality audit, implementation, development, review, and maintenance of the ISO 9001:2015 system, including production process development by implementing a validation system (DQ, IQ, OQ, PQ) to evaluate new / revised projects through; analytical procedure, specificity, accuracy, repeatability.

• Managing transfer of new processes into manufacturing to include protocol development, validation, stability testing and investigations to find the source of scale-up issues.

• Develop inspection programs to ensure raw materials and finished goods meet customer and organizational specifications and conduct root cause analysis to resolve product and process defects efficiently and effectively.

• Using Lean Six Sigma methodologies to conduct root-cause analysis of and implement solutions to prevent product and process defects.

• Continuously improving quality management execution and staying knowledgeable regarding equipment maintenance and utilization in the execution of manufacturing activities.

• Implementing and continuously improving inspection and testing methods for receiving, in-process and finished goods.

• Performed, monitored the Key Performance Indicators (KPIs) trends and reported quarterly for KPIs to the senior departments and conducted review meetings to discuss progress against the KPIs and the quality issues

• Engaging with R&D and product management in supporting the development and optimization of new and existing products with a view to ensuring high-quality and efficient internal production

• Managing evaluations of existing and prototype products against known regulatory, industry, customer, and company standards.

• Analysing quality trends to identify opportunities for improvement, need for corrective action, and to anticipate potential delays or defects

• Modified and validated a chemical formula, equipment design and process to produce a Chrome balloons project that was expected to stop due to high rates of scrap in it, making it the company's epitome project after scrap rates fell down from 50% to 5%, and later to 3%, where 5% become the highest. As a result, production increased from 50% to 97%

Fourmark Manufacturing Inc. Oakville, ON June 2017 – Aug 2021 Plastic Industry - Food packaging

QA/QC Manager

Supervised the quality audit, implementation, development, review, and maintenance of the SQF System including food safety fundamentals as outlined in Good Manufacturing Practices (GMP) and Food Safety Plane (HACCP) of the SQF Standard and FDA 21CFR111

• Achieved on average an excellent degree (average 97%) SQF audit result during all years of service in the company. And 97% for NSF audit in 2020 due to business client requirements. And 99% SMETA audit in 2019, Cooperation with the consultant to establish ISO 13485 for medical device license

• Supervised Integration of the current quality assurance and food safety processes into one integrated process. This includes the HACCP system, CCP Verification, regulatory audits (internal and external), SQF, standard operating procedures (SOPs), incoming ingredient inspections, product scoring, food safety audits, field complaints and standardized work instructions

• Maintained the QMS to include the following, Quality Policy, Quality Objectives, Quality Manual, Documents/ Records necessary to ensure the effective planning, operation and control of processes, scope of the QMS, description of the interaction between the processes of the QMS

• Worked closely with business clients (Nestle Inc., Mother Parkers Tea & Coffee Inc. Kraft Heinz Inc..…) in creating product specifications including packing and training Quality Technicians

• Analysed the facility's tap water which is in direct contact with humans and monitored the tests for microorganisms (Yeast & Mold Count and E. coli) to verify the internal connections of tap water as one of the environmental tests.

• Chaired the Joint Health and Safety Committee and participated in monthly inspections

• Achieved 99% in SMETA audits, which consists of four pillars; mandatory (Labor Standards and Health & Safety) and additional (Business Ethics and Environment).

• Analysed the customer complaint data for the trends log to drive the product and manufacturing improvements and reviewed the reports at the Management meetings.

• Strove for continuous improvement by finding the root causes of quality issues and solving them, and aided in the implementation of corrective actions and preventive action

• Established and implemented the training program for each department to ensure they have the required abilities to carry out their functions affecting products, legality, and safety

• Monitored the processes by carrying out audits in accordance with Internal Audits. The QMS processes are measured and analysed in accordance with the Management Review

• Collaborated with the organization’s purchasing manager to ensure the raw materials received from external suppliers meet food quality requirements with the organization’s annual suppliers' assessment

• Implemented and Monitored the Key Performance Indicators (KPIs) and conducted quarterly management review meetings to discuss the progress of the quality and food safety issues

• Monitored product development processes to identify deviations from quality policies and ensured laboratory compliance with the QA Plan which aligns with the ISO/IEC 17025 standard.

• Conducted tests to verify the quality of raw materials (Biodegradable, Polypropylene, Polyethylene and Polystyrene resins) and finished products

• Reviewed existing processes and product specifications to identify any need for improvement or upgrade

• Reduced 90.97% of the costs of a process by creating a system that saved 90.97% of the hours spent on the process of documenting quality inspection

• Prepared and presented reports to update upper management on quality activities

• Maintained proper records of quality tests, procedures, and standards. Therapure Biopharma Inc. - Pharmaceutical Industry - Mississauga, Canada 2015 – 2017 Production Technologist

Participated in the downstream team in a pilot plant project for the extraction and purification of immunoglobulin

(IgG) from blood plasma

• Dealt with the storage and inventory of blood plasma bottles (the raw material) under -30oC to be used in the process according to the transfusion medicine (TM) procedure

• Operated, troubleshot, assembled, and disassembled equipment, such as: bottle cutter, plasma thaw tank, continuous centrifuge (liquid-solid separation; up to 15,000 RPM), chromatography skids (liquid-liquid extraction; fixed-bed AKTA and the Expandable), Tangential Flow Filtration (TFF), Stax filter and Nano Filter

• Applied cGMP standards by following the SOPs, detail record (BPR) and lab sampling with immediate chemical analysis (while the process is running) to avoid the process going out of track (by incident or deviation errors) to keep the product being constantly produced to implement CMC programs activities during all stages of the process development

• Participated in the technical service team in the documentation of the Standard Operating Procedures (SOPs) and Corrective Action and Protective Action (CAPA)

• Organized the Bill of Material (BOM) to receive/return the chemicals and components and to report any deviation that may affect the product’s quality to the Supervisor/Manager

• Proposed a new layout design for the distribution of project equipment to better follow the OH&S legislations, at the request of the project manager after a work injury occurred

• Sterilized equipment and materials by using CIP, SIP and autoclave

• Managed the disposal of hazardous and non-hazardous waste (both solid and liquid) TWI Food Inc. – Food Industry - Toronto, ON, Canada 2013 - 2014 Food QA/QC

Performed Quality Control and Assurance of input (feed) & output (product) processes while recording data to achieve compatibility with specifications of HACCP and GMP regulation.

• Monitored the manufacturing processes to ensure adherence to procedures and requirements specified within recipes, SOPs, and the HACCP program resulting in quick, strong decisions during operations

• Responsible for performing analytical tests such as solids, pH, and viscosity and adjusted formulas and processes based on results, Inspected and calibrated laboratory instruments

• Investigated, analysed and solved quality assurance production concerns

• Aided in product development under the direction of the Research and Development department.

• Identified the bottleneck processes and found solutions to increase profitability by reducing time, cost, and waste

• Inspected and evaluated raw materials, packaging materials according to specifications and standards.

• Prepared preliminary design diagrams with a feasibility study which included the magnitude of the cost as a part of the waste treatment proposal to achieve ISO-14000 EDUCATION (Certificates & Licenses):

• Chartered Chemist (C. Chem.) - (ACPO) Association of Chemical Profession of Ontario. Canada

• ICAS, B.Sc. Evaluation – International Credential in Canada

• B.SC. of Chemistry (INDUSTRIAL CHEMISTRY), Al-Mustansiriyah University Baghdad/Iraq

• GMP Certificate by GQS Global Inc. Ontario. Canada.

• HACCP Certificate Food plan development by SAI Global Inc. Ontario. Canada.

• SQF Certificate of food safety by GQS Global Inc. Ontario. Canada.

• SQF audit practitioner with an average excellent degree for the years 2021, 2020, 2019 and 2018.

• NSF audit practitioner with a degree of 97% for the year 2020.

• SMETA audit practitioner with degrees 99% and 100% for the years 2019 and 2021 respectively

SMETA audits use the ETI Base Code, founded on the conventions of the International Labor Organization, as well as relevant local laws. SMETA audits can be conducted against two or four auditing pillars. The two pillars mandatory for any SMETA audit are Labor Standards and Health & Safety. The two additional pillars of a 4-pillar audit are Business Ethics and Environment. They were introduced to further deepen the social responsibility aspect of SMETA audits.

• ISO 9001:2015 audit practitioner with degree 99% and100% for the years (2022 - 2023).

• OIT Certificate / License from Ministry of the Environment (MOE) Ontario water & wastewater (Ontario/Canada Regulation 128/04 and 129/04).

• G driver's license

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