Customer Service Business Development

Reliable worker with excellent communication, time management, and computer skills. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. OWNER / MANAGER — JDR ServicesLLC.

Ruskin, Florida, August 2022 - Present

Danica Sherrill

Entrepreneur / Business Owner

Email ***.******.********@*****.***

Address Ruskin, FL 33573

• Investor Relations • Staff Management

• Customer Relations • Business Planning

• Verbal and Written Communication • Business Development

• Profit and Loss Analysis • Design Coordination

• Client Service • Business Administration

• Marketing and Advertising • Product Branding

• Project Management • Account Oversight

• Balanced Work Ethic • Accounts Payable and Accounts Receivable

• Leadership and People Development • Expectation Management

• Approachable and Outgoing • Mission and Vision

• Marketing

• Managed the daily operations related to customer service, inventory management, and marketing.

• Maintained a high standard of customer service through quality assurance checks.

• Negotiated contracts and agreements with business partners, vendors, and customers.

• Developed and implemented strategies to increase customer satisfaction and loyalty.

• Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently.

• Managed budgets effectively by accurately forecasting expenses and revenues.

• Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.

• Built and maintained strong relationships at all levels of the organization.

• Set and implemented strategic goals and initiatives to align company with mission, values, and vision.

• Created innovative marketing plans to drive business growth.

• Built solid foundation of business acumen, technical skills, and proven practices for daily operations. CAREER OBJECTIVE

SKILLS

EXPERIENCE

PATIENT CARE TAKER — Right At Home Care

Sun City Center, FL, January 2022 - Present

SALES REPRESENTATIVE — The Bradenton Herald

Bradenton, fl, April 2008 - December 2011

• Maintained up-to-date records of business transactions using accounting software such as QuickBooks.

• Established and maintained business relationships with local suppliers to boost business.

• Created an environment of open communication between departments that improved collaboration among teams. Adhered to safety regulations while transporting patients from one area of the facility to another using appropriate equipment.

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• Interpreted diagnostic test results accurately in order to determine appropriate interventions for the patient's condition.

• Demonstrated ability to provide compassionate and respectful care to patients of all ages and backgrounds.

• Participated in ongoing continuing education activities related to new developments in the field of patient care taking. Assisted nursing staff with vital signs, specimen collection, wound care management, patient transfers, and other duties as needed.

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• Educated patients on disease processes as well as self-care strategies for managing chronic conditions at home.

• Monitored vital signs regularly throughout shift shifts for trends or changes in the patient's health status. Facilitated discharge planning process by providing education about home care instructions and follow-up appointments.

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Coordinated with interdisciplinary team members including nurses, social workers, physical therapists, occupational therapists, dietitians., regarding patient progress and plan of care changes.

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• Developed excellent communication skills, enabling effective interactions with both patients and their families. Ensured that medications were properly administered according to physician orders while maintaining accurate documentation of dosages given.

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• Assisted in creating an atmosphere conducive to healing through positive reinforcement techniques.

• Conducted assessments of patient needs and developed individualized plans for treatment and follow-up care. Maintained a clean working environment by following proper sanitation procedures when handling specimens or interacting with patients.

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• Monitored vital signs such as temperature, pulse rate, respiration rate and blood pressure.

• Adhered strictly to HIPAA regulations when dealing with confidential information.

• Assisted patients with eating, bathing, and grooming, supporting activities of daily living.

• Utilized computer systems for charting patient data.

• Performed hourly rounds and responded promptly to call lights.

• Reported changes in patient status to nursing staff in a timely manner.

• Managed multiple tasks simultaneously while maintaining attention to detail.

• Assisted with patient transfers to and from wheelchairs, beds, and exam tables.

• Maintained chart and filed paperwork, facilitating clerical functions.

• Interacted professionally with all departments within the facility.

• Utilized persuasive communication techniques to close deals quickly and efficiently.

• Developed and maintained strong customer relationships and networks within designated sales territory.

• Managed customer accounts by providing accurate information on product availability and pricing. GRAPHIC DESIGNER — The MedfordTribune

Medford, Oregon, January 2003 - November 2005

• Adapted to and remained flexible in changing, fast-paced work environment.

• Worked with management teams to develop annual sales plans, goals, and targets.

• Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels.

• Negotiated contracts and prices with clients to exceed sales goals.

• Called and met with regular and prospective customers to build long-term customer relationships and networks.

• Generated leads and maintained lists of prospective customers.

• Provided technical assistance to customers in order to resolve issues promptly.

• Attended scheduled training sessions and department meetings to build expertise.

• Handled client deposits and transactions and updated billing information in company databases.

• Advised clients regarding accounts, pricing schedules, and financing options. Attended scheduled training sessions, department meetings, and company events to build expertise and promote company image.

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• Implemented creative marketing strategies to increase brand awareness in the marketplace.

• Developed comprehensive proposals for prospective clients based on their needs.

• Identified areas of improvement in existing processes and implemented solutions accordingly.

• Researched market and competitor trends, implementing best practices to improve customer satisfaction. Created promotional materials such as brochures, flyers, posters to advertise products or services offered by the company.

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• Collaborated with clients to determine design requirements and objectives.

• Created logos, flyers, and other marketing materials.

• Designed graphics for social media campaigns, such as Facebook ads and Instagram posts.

• Edited photos in Photoshop to enhance their quality for use in print or digital formats.

• Developed multiple marketing materials, including brochures, flyers, and posters, to promote products or services.

• Completed creative deliverables within established deadline.

• Maintained a high level of accuracy while adhering to tight deadlines.

• Created illustrations using Adobe Illustrator tools to meet specific project needs.

• Oversaw design process with each client from initial idea and concept to final production.

• Worked closely with copywriters and other team members during the creative process.

• Edited digital images to improve the overall look of a project.

• Participated in brainstorming sessions with other designers on new ideas or approaches.

• Balanced creativity and technical requirements to achieve objectives.

• Provided technical support and troubleshooting assistance related to graphic design issues.

• Assisted in developing strategies for successful promotion of products through visual design elements.

• Proofread designs for errors before final printing or publishing.

• Maintained archive of images, photos, and previous work products.

• Developed graphics and layouts for product illustrations, company logos, and Web sites. Created designs, concepts, and sample layouts, based on knowledge of layout principles and esthetic design concepts.

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GRAPHIC DESIGNER — The Gilroy Dispatch

Gilroy, California, June 1999 - December 2003

ASSOCIATE IN SCIENCE (A.S.) IN BUSINESS

— University of Phoenix

Phoenix, AZ, US, Jan 2006

ASSOCIATE IN ARTS (A.A.) IN GRAPHIC DESIGN COMMUNICATIONS AND PRESENTATIONS

— Masters Institute

San Jose, Jun 2001

• Created logos, flyers, and other marketing materials.

• Designed graphics for social media campaigns, such as Facebook ads and Instagram posts.

• Edited photos in Photoshop to enhance their quality for use in print or digital formats.

• Collaborated with clients to determine design requirements and objectives.

• Developed multiple marketing materials, including brochures, flyers, and posters, to promote products or services.

• Completed creative deliverables within established deadline.

• Maintained a high level of accuracy while adhering to tight deadlines.

• Created illustrations using Adobe Illustrator tools to meet specific project needs.

• Used visual concepts to illustrate brand values and client visions.

• Ensured all artwork was accurate before submitting it for final approval by clients.

• Refined existing designs to ensure consistency in branding.

• Created innovative designs for websites and logos, utilizing Adobe Creative Suite software.

• Oversaw design process with each client from initial idea and concept to final production.

• Worked closely with copywriters and other team members during the creative process.

• Utilized typography skills to create attractive layouts that met client expectations.

• Managed the production of various projects from concept to completion. Created graphic concept design geometry using design tools in conjunction with sketches, physical mockups and measurements.

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• Edited digital images to improve the overall look of a project.

• Participated in brainstorming sessions with other designers on new ideas or approaches.

• Followed industry trends and emerging technology to bolster skill set and provide new services.

• Researched industry trends to inform design decisions.

• Organized various assets into folders for easy access when needed in future projects.

• Provided technical support and troubleshooting assistance related to graphic design issues.

• Analyzed customer feedback from previous campaigns to improve current designs accordingly.

• Assisted in developing strategies for successful promotion of products through visual design elements.

• Proofread designs for errors before final printing or publishing.

• Maintained archive of images, photos, and previous work products.

• Met with clients to determine marketing and design vision, scopes of work and budgets.

• Reviewed final layouts to suggest needed improvements. EDUCATION

References available upon request

REFERENCES

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