Office Clerk Forklift Operator

MARY ELLEN BONNER

Grand Island, NY *****

1-716-***-**** - ****************@*****.***

PROFESSIONAL SUMMARY

Industrious Office Clerk with expertise in handling office needs and focus on optimizing system performance. Friendly, respectful and team-oriented with extensive clerical and records management experience. Clear communicator skilled at multitasking with strong prioritization and planning abilities. SKILLS

Certified forklift operator issued

4/8/2022

Valid 3 years

Emergency medical training

CPR health care provider

Microsoft word

Excel

Power point

Excel

Access

Teams

WORK HISTORY

Commercial Painting

Pepe Construction – West Seneca, NY

Commercial Painting

Worked independently in fast paced environment while meeting productivity and quality expectations.

04/2022 to Current Office Clerk

Cynet Systems – Sterling, VA

Interacted with customers by phone, email or in-person to provide information. Provided clerical support to company employees by copying, faxing and filing documents.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Responded to inquiries from callers seeking information. Maintained organized files and stocked supplies to support team needs and maximize performance.

Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment. Responded to requests for information from various individuals by providing requested documents.

07/2020 to 10/2022 Food Preparation Worker

Nino's Pizza & Restaurant – West Seneca, NY

Packaged and stored food products following proper handling and preservation methods.

Measured, mixed and cooked ingredients following directions and nutritional restrictions.

Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.

Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.

Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.

Organized and re-stocked various stations and self-service items. 09/2021 to 03/2022 Office Clerk

Iovate Health Systems – Buffalo, NY

Provided clerical support to company employees by copying, faxing and filing documents.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Maintained organized files and stocked supplies to support team needs and maximize performance.

Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.

Delivered clerical support by handling range of routine and special requirements. Checked documentation for accuracy and validity on updated systems. Alerted customers about specific orders account issues, updates and changes to account information.

Working in the Audit department counting & preparing merchandise for truck orders.

Worked in th Amazon department making shipping labels for merchandise. 11/2018 to 02/2020 Building Medical Kits

BTNX/ Larkin Center Of Commerce – Buffalo, NY

Organized storage areas to optimize materials movements and minimize labor hours.

Communicated with vendor representatives to resolve damaged shipments and item shortages.

Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Updated shipping & receiving orders

Processed required paperwork to expedite handling of shipped and received goods. Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.

Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.

Verified orders by comparing names and quantity of items packaged with shipping documents.

Communicated with carrier representatives, arranging for special deliveries and shipment receipts.

EDUCATION

Erie Community College - Buffalo, NY

Emergency Medical Technology

WNYEMSTI - Buffalo New York

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