Eddwane Moody
OBJECTIVE:
**+ Years of experience with motivated and clearly dedicated individual who has the ambition to succeed in any environment.
I am always open to learning new tasks and challenges and I have outstanding communication skills as well as working productively and efficiently on my own or with others.
I am seeking a position where I can excel while giving my best to an employer.
PERSONAL HIGHLIGHTS:
Positive work ethic: dependable and reliable in all situations. Strive to meet goals and standards.
Leadership: lead and motivate people in a positive efficient manner to reach common goals.
Team-player: work efficiently with diverse groups of peo- ple.
Motivated: able to accomplish tasks individually or in a team environment with little or no supervision.
SKILLS:
Extremely detail oriented and able to work with minimal supervision
Strong written and verbal communications skills
Hard working, able to multi-task effectively
Proficient in Microsoft Office Suite, Excel, Word, Power- Point
Experience In A Professional Setting
EXPERIENCE:
NASA
Edwards CA
Desktop Support Engineer
2/1/18 - 5/24/24
Monitor SM9 ticketing system for all site locations and escalate to Onsite CE's potential SLA breaches.
Order HP Devices and toner as required to meet account SLAs
Supported in Mac (Monterey, Ventura, Sonoma) And Windows Os
Open HP Inc support cases for Break-fix issues where no onsite HP Inc CE is located.
Provide level 1 onsite support and be able to install HP print de- vices (both single function and MFPs).
Provide Daily & Monthly Reports including Service Request and In- cident updates as well as SLA summary to Account Mgmt. and Vendors.
Print & Ship Asset tags/Print Queue Labels to customer sites to be attached on installed HP printers
Manage project for non-reporting devices
Pfitech
Huntington beach, CA
Technician/Desktop support
5/16 - 1/18
Troubleshooting PCs, laptops, tablets and printers
Opening hardware to replace parts
Palletizing hardware to be shipped
set up and breakdown stations
DOD wipes “parted magic”
Inventory all PCs, phones, laptops, tablets and heldhelds
Data entry for activity and asset tracking
Windows and apple (OS) troubleshooting
Pharmavite
Valencia, CA
Assortments and Data Entry
11/15 – 2/16
Prepares source data for computer entry by compiling and
sorting information; establishing entry priorities.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data pro- gram techniques and procedures.
Tests customer and account system changes and up- grades by inputting new data; reviewing output.
Secures information by completing data base backups.
1Vision
Valencia, CA
Marketing
12/14 – 8/15
Markets products by developing and implementing market- ing and advertising campaigns.
Track sales data.
Maintaining promotional materials inventory.
Planning meetings and booths at trade shows.
Maintaining databases.
Preparing reports.
United Parcel Services Valencia, CA
Helper
12/14 - 3/15
Works in conjunction with the driver to expedite delivery of the packages from the truck to the customer.
Organizes packages for delivery within the vehicle and de- liver package to the customer's' door.
Certified Independent Adjusters Inc
Valencia, CA
Marketing Intern
5/13 – 12/14
Assist in the creation of signage, circulars, mockups, e- mail campaigns, on line promotion, etc.
Assist in the distribution or delivery of marketing materials.
Assist with fulfillment of marketing offers.
Assist with execution of trade shows.
Assist with the preparation and delivery of training materi- als.
Perform analysis of marketing and sales data.
Seek and analyze competitor marketing and sales materials both on and offline.
Prepare presentations.
Open and sort mail.
Enter contact information into contact management sys- tems.
Provide support to social media efforts.
Mac Global Group –, Ontario, CA
Artist & Repertoire Intern
12/13 – 12/14
Evaluate talent and match with potential audience tastes.
Sign talent to label with executives approval.
Search for new songs for existing talent on the label.
Coordinate label relationships for an artist, once they are signed to the label.
Provide creative input and direction on artist’s material.
Find suitable producers and recording studios.
Plan the recording budget with the business affairs de- partment.
EDUCATION:
Business & Entrepreneurship/Marketing – College of the Canyons, Valencia, CA