Medical Receptionist Customer Service

LINDA GINDEL

Toronto, Ontario, M*H *H*

647-***-**** ***********@*****.***

MEDICAL RECEPTIONIST

HIGHLIGHTS OF QUALIFICATIONS

•Over 10 years of extended experience providing administrative support to sales team and working with sales, service/ accounting department for better integration of cost and invoicing

•Knowledge of general office procedures and excellent customer service skills

•Intermediate computer skills in MS Office including Word, Excel and Internet and Epass Invoice Software

•Demonstrated organizational skills with strong attention to detail

•Able to communicate verbally and in writing

•Capable of prioritizing work in a multi-tasking environment

•Quick learner and flexible to changes

EMPLOYMENT HISTORY

Front Desk Receptionist

Chousky Centre Toronto, ON Aug. 2023 –Present

Call leads based from emails received interested in our treatment and make appointments for them

Check clients in and out and process payments

Prepare exam room after each patient and open and maintain new patient files

Remind clients of upcoming appointments

Covid 19 Vaccine Clinic Screener

VHA Health Care Toronto, ON 2021-2023

•Greeted visitors and assisted the with directions, procedures and destinations

•Provided clear instructions to individuals entering in the premises according to the established protocols

•Ensured up- to-date knowledge of required policies and procedures

•Participated in the improvement process and offered suggestions regarding the screening process as it evolved

Sales Administrator

Tasco Appliances Toronto, ON 2007-2020

•Reviewed all invoices for accuracy and set-up new accounts for new partners

•Provide information and answered requests from store managers and sales representatives regarding invoicing

•Reported to Vice President of Sales

•Revised changing invoices for changing orders for 14 stores

•Liaised with purchasing department and verified revised orders

•Made sure that deposits were correct initially and also on changed orders

•Handled all administrative tasks for Kitchen Design Managers bringing designers to the partnership program

•Created commission invoices for kitchen design partners and monthly commission for every designer

•Gathered information and created database for kitchen design partnerships

•Provided support in other departments as required

EDUCATION

Legal Assistant Diploma Seneca College

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