Hr Generalist Employee Relations

Natalie Gatlin, MBA, SHRM-CP

********@*****.*** – 903-***-****

CORE SKILLS

MS Office, MS Projects, Workday, Adobe Photoshop, Kronos, SAP, Sharepoint

Performance Highlights

Collaborated with internal and external persons in the restructuring of the jurisdictional handbook. Established procedures for receiving and distributing communications. Organized and chaired the production of the first jurisdictional directory. Streamlined the end of year tax audit to make information needed more accessible and cut filing taxes time in half. Created marketing and training material for clients, saving the company time and money. Developed method for tracking contract renewals. Successfully presented at Utility Payment Conference. Propelled business results through leveraging employee engagement, people data and analytics. Collaborate with the HR division to expand employment from 200 to 500+ within 2 years and decrease turnover rates.

EDUCATION

Texas A&M University

Master of Science Business Management/ Corporate Management

Grambling State University

Bachelor of Arts Political Science

EXPERIENCE

HR EMPLOYEE RELATIONS SPECIALIST

CITY OF HOUSTON (Nov 2023-Aug 2024)

Advises managers and supervisors on the positive corrective action program.

Performed reviews and processes recommendations of corrective actions.

Processes grievances, employee concerns and ensures compliance of related rules and procedures.

Conducts investigations into employee misconduct and determines the appropriate course of action. Develops, interprets and recommends appropriate procedures for implementing policies to ensure operational efficiency and compliance with regulations.

Provides training to client department on HR policies and updates.

Plan/develop/facilitate leadership training.

Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

HR GENERALIST

SAPUTO DAIRY FOODS, INC (Oct 2018 – Oct 2023)

Served as orientation coordinator and facilitator.

Maintained the work structure by updating job requirements and job descriptions for all positions to determine employee status determine by the Fair Labor Standards Act (FLSA)

Co-leader for compliance audits

Skilled at drafting EEOC position statements and responses

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

Maintained the ability to plan and organize multiple projects simultaneously in a highly demanding environment.

Payroll processor for staff of 500+

Support daily attendance activities, update Kronos to ensure integrity of attendance policy.

Workday efficient for onboarding, outboarding, LOA and more

Skilled in compensation, benefits, employment affairs, affirmative action, training, and safety

Managed annual compensation reviews for employees. Maintained records for company headcount and personnel listing.

Coordinator of company events and employee relations functions Ensured there was a pipeline of talent to meet the company s growth and objectives.

Source candidates using various methods including online job boards, social media, partnerships with local universities and community organizations and attendance at job fairs

Open and update job requisitions

Receptionist, promoted to HR Coordinator, Promoted to HR Generalist

Created communication bulletins for internal employees and external customers

Promoted - Receptionist, HR Specialist, HR coordinator, HR Generalist

FRONT OFFICE MANAGER

HAMPTON INN BY HILTON HOTELS (July 2017- Aug 2019)

Improved customer service and interaction with guests resulting in being awarded best hotels.

Supervised a crew of 8 employees.

Recruited and trained all new staff in multiple departments.

Ensured the hotel was up to code with all compliances and audit ready.

Promoted- Kitchen Services, Front Desk Clerk, Front Office Manager

EXECUTIVE ADMINISTRATIVE ASSISTANT

TEXAS NORTHEAST THIRD JURISDICTION (Jan 2015 –Sept 2022)

Director of all correspondence and communication

Serve as liaison between bishop s office and over 60 churches within the jurisdiction.

Created all Marketing and promotional material.

Coordinate all travel arrangements for local and national officials, domestic and internationally

Create budgets for all annual events.

Assist with the end of the year taxes and payroll for staff.

Managed multiple calendars for executives

PROJECT MANAGER

FIDELITY EXPRESS, GSC (June 2006-April 2016)

Identify issues to find solutions and improve processes.

Generate daily, monthly and yearly sales reports.

Conduct research and compile data to identify trends for future strategy.

Reconcile clients bank accounts.

Provided support to multiple mid to large-scale projects simultaneously.

Provide administrative support and assistance to ensure adherence to meeting plans and system requirements.

Functioned as lead coordinator for all implementations with large utility companies and payment vendors.

Managed office operations and ensured all projects were executed and deadlines are met.

Created SOP proposals, contracts, and invoices.

Communicate with various entities,

Interact with different parties and work with development teams to provide business intelligence solutions that collect, store, and retrieve data and information about services, projects, and research initiatives.

Created communication bulletins for internal employees and external customers

Managed end-to-end project implementations

Promoted- CSR, Biller Specialist, Project Manager

Highlights / Membership

DE&I Ambassador/ National Society of leadership & success/Texas Public Notary / HR Houston/ Black in HR/ SHRM-CP

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