Key Account Facility Management

Name: Farrukh Shakir

Address: **GQ+PPH, Radwaan Naqadi, Yanbu 46415

Contact Detail: +966-***-***-*** / *******.*******@*******.*** Driving License Status: Yes (Saudi Arab)

Transferable Iqama: Yes

SUMMARY:

Key Account Engineering with a total of 18 years of experience in Electrical & Mechanical and Facility Management Planning within the fast placed in engineering world all from the design stages of product including research & development, Engineering, and manufacturing, right through to installation and the final commissioning, I try to best support and provide assurance of safe Operations to ensure that we deliver on our promise that “Everyone goes home safely, every day - there is nothing more important that we do”

WORK EXPERIENCE:

Feb 2024 – Present Facility Management Planner (Maintenance Area 4) (WR) Initial Saudi Group KSA

Facilities & Management

Clients: (SABIC) YANPET Yanbu Petrochemical Company Apr 2022 – Feb 2024 MEP Supervisor & Maintenance In charge Enova by Veolia, KSA

Facilities & Management

Clients: Royal Commission 19.2MW Power Plant, Al’ula Sep 2014 – Mar 2022 FM Team Leader

Dolmen Mall, Karachi, Pakistan

International Standard Shopping Mall.

Oct 2012 – Sep 2014 Supervisor & Floor In charge

Libra Engineering (Switchgear Panel’s, DB’s, Synch, LV, MDB, PFI Panel’s Manufacturer)

Oct 2008 – May 2012 Chemical Plant Maintenance Technician Abahsain Chemical Saudi Arabia Ltd., Dammam, KSA

Joint venture of Tyco International & Saleh & Abdul-Aziz Abahsain Dealing in alkyd, polyvinyl, polyester chemical Management Solutions Jul 2005 – Sep 2008 Electro Fitting Technician

Allied Engineering COP, Karachi, Pakistan Boilers

Manufacturing Company.

Manage & Planning Expertise:

Ensure the Customer Experience teams adequately resourced to achieve targets and service levels through planning, rostering and real time management of resources. Strive to achieve industry leading contact Centre performance and support the consistent achievement of individual and team key performance indicators (KPIs) through effective staff planning and resource scheduling.

Identify and manage issues and gaps in resourcing, incorporating business as usual (BAU) and strategic initiatives in planning and resourcing and for supporting ongoing operational efficiencies and improvements. Ensure schedules optimized and cover all communication channels (calls, emails and outbound campaigns).

Inform and monitor attendance and scheduling of training both formal and informal to ensure required service levels maintained consistently, whilst enabling an environment of continuous improvement, including emergency staffing and leave coverage.

Initiate and drive continuous improvement of rostering process through data analyses and reporting to Customer Experience managers. Seek ways to enhance operational efficiencies through effective workforce planning.

Review and manage all member contact across all channels to identify issues, gaps and highlight impact and solutions to resolve.

Areas of Expertise

Engineering’s

Field Operation

Audit & Inspection

Facility Management

Instrumentation

Maintenance

Troubleshooting

Installation, Commissioning &

Erections.

Transformer, Switchgear, DB’s

Boilers & Oil Heaters

Rectors & Vessels

HVAC

Electrical

Professional Trainings

Health & Safety Management Skills

(ISO 9001, 14001, 45001)

First Aid.

Traffic Management.

LOTO

Hot Work.

Work at Height.

Confined Space Trainings.

Personal Skills

Good Interpersonal &

Communication skills

Team Player

Self-Starter

Result Oriented Achiever

Problem Solving Skills

Quick Learner

Maintenance.

Repaired & Troubleshooting

Operation Management.

Ability to read & Understand

Technical drawings.

Team Facilitator.

Principles of Reporting.

Computer Skills.

MS Office (Word, Excel & PPT).

CAFM & BMS System.

Environmental Compliance.

Establish key relationships and work closely with the leadership team, understand key activities (marketing, campaigns, etc.) and translate them into member contact volumes as well as the impacts of these activities for the Customer Experience teams.

Develop a targeted analysis of current service provisions and performance ensuring that suggestions for process improvement/service delivery linked to both optimized scheduling, planning and staff engagement. Prepare reports and recommend solutions for implementation to management.

Provide a high level of advice and support on all workforce-planning matters.

Create integrated database tracking tools for staffing shrinkage patterns to optimize resourcing forecasts.

Maintaining sound knowledge of industry workforce planning contact Centre developments including worldwide best practice, new process/system developments, staff engagement and new products and software.

Proactively engage in team and whole staff activities continually develop a practical understanding of overall business strategies and programs of work.

Under direction, plan, organize, supervise facilities technicians coordinating day-to-day operations and participate in the work of personnel engaged in providing a variety of facilities support and operations services.

Plan, organize, supervise and evaluate the work of assigned staff; with staff, develop, implement and monitor work plans to achieve assigned goals and objectives.

Developed and improved processes in the production, contributed to improvement efforts of production planning, scheduling, coordination of production with manufacturing engineering efforts.

Perform continuous maintenance on boilers, pumps, motors, HVAC (FCU, AHU, EXH.FAN, CHILLERS) systems, lighting, BMS, F&S, Power Generation for consistent quality and service expectations within an aquarium.

Work with a Siemens building an automated system BMS for optimize facility operations.

Work with vendors for services to complete facility projects and for receiving consumables to complete goals within the facility.

Prepared CAM report end of the month share to finance dept.

Provide coaching for performance improvement and development goals; takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with human resources policies and labor contract provisions.

Instill customer service-oriented work environment providing leadership and participate in programs that promote a positive employee relations environment.

Developed and managed all Assets data with the help of CMMS / SSRS / CAFM for facilities.

Asset management and equipment’s health check.

Technical Expertise:

Lead maintenance team, ensuring all equipment’s are fully functional at all times.

Investigate issues that affect the efficiency, delegating tasks to alleviate problems or issuing remedies personally.

Manage entire team to guarantee an efficient and successful unit of operation and encourage cooperation and teamwork daily.

Full responsibility for service, repairs and maintenance of primary and secondary power distribution systems to include main and secondary substations, switchgears, transformers, motor control centers, power panels and lighting panels including associated controls.

Power & automation controlling wiring and troubleshooting.

Commissioning of Boiler, Oil Heater & Water Heaters and Reactors & Vessels panels.

Repairing & Terminating Various Pumps.

Installs, diagnoses, repairs and services equipment.

Conducting regular inspections of all plant equipment has to ensure that they are in good working order.

Maintaining records of boiler usage and performance levels to ensure proper functioning.

Recording data on fuel usage, system pressure levels, and other factors that could affect safety or efficiency.

Reading and interpreting design schematics to ensure the proper installation of electrical systems.

Troubleshooting major system failures and equipment malfunctions.

Following safety protocols to inspect and clean equipment has in order to prevent accidents and injuries.

Lockout-tag out requirements and wearing all required PPE in designated areas, traffic management, confined space safety, safe chemical handling, fall restraints, etc.

Follow the safety procedure as per LSR 12 golden rules. REFERENCES:

Will be furnished upon request.

Industries

Petrochemicals Plant

Power Energy

Hospitality

Manufacturing

Engineering

Logistic & Distribution

Switchgear

Chemical Industry Textile

Industry

Languages

English

Arabic

Urdu

Interest & Hobbies

Travelling

Cricket

Exploring

Cooking

Education

3 Years Diploma in Electronic

January 2004 – March 2008

Hassani Institute of Technology, Karachi,

Pakistan

Personal Information

DOB: Dec 14, 1985

Nationality: Pakistani Marital

Status: Married Language: English,

Urdu

Contact this candidate