Clerical /front desk
Resume:
STACIION KELLEY
CONTACT
PROFILE
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I am pursuing a customer service role that enables me to utilize my strong communication and retention skills effectively. My responsibilities would include offering initial information to both prospective and new clients, as well as ensuring customer satisfaction by addressing complaints and inquiries regarding products or services.
SKILLS
EXPERIENCE
Front Desk Operations
Content creation
Analytics
Communication
Creativity
Strategic thinking
Front Desk Receptionist – Mental Health America of Los Angeles
Lancaster CA
October 2024 - Current
Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues.
Always supports managers with business documentation and professional demeanor.
Efficiently processes updated client information and payments into database.
Prioritizes tasks while staying focused on several projects simultaneously; diligently follows up on outstanding items.
Ability to multitask effectively in a fast-paced environment.
Maintains a friendly, approachable style to build relationships and always work harmoniously with others.
Technology snapshot: MS Office (including Word, Excel, and PowerPoint), and Internet savvy.
Relocation Specialist – Kelly’s Moving Company
Lancaster CA
2021 - Current
Coordinating and managing all aspects of a person or company's relocation, including packing, loading, transportation, unloading, and placement of belongings, while ensuring a smooth and efficient move with a focus on customer service and minimizing damage to property
Respond to inquiries and requests from clients in a professional manner
EDUCATION
Desert Sands High School
2023
General Education
Certifications
Guard Card Certification / Licenses
First Aid
CPR Certifications
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