Social Media Customer Service
Resume:
BRYAN DOWNEY RASMUSSEN
CONTACT
*****.*.*********@*****.**
m
Vegas, NV 89107
PROFESSIONAL SUMMARY
Whether it's establishing an
LGBTQ+ Safe Space on AWC's
Yuma Campus, implementing a
State-Wide Digital Investment
program for the AZ Democratic
Party, or helping a violin student
learn how to read music,
Rasmussen addresses the root of
issues down to the thought
process and comprehension of
the work. Mr. Rasmussen
consistently is trusted by his
superiors to maintain standards in
their absence and enjoys
mentoring others.
SKILLS
Public Speaking
Team building and leadership
Communication
Multitasking
Networking
Creative thinking
Quality control
Training
Social media management
EXPERIENCE
REGIONAL ORGANIZER Jul 2024 Nov 2024
Nevada State Democratic Party, Las Vegas, NV
Mentored new staff members, sharing knowledge of community dynamics and best practices.
Managed volunteer recruitment, training, and scheduling for community projects.
Developed and implemented outreach programs targeting underserved populations.
Facilitated workshops on various social issues to educate and empower residents.
BARISTA May 2024 Jun 2024
The Coffee Stand At The D, Las Vegas, NV
Maintained clean work stations to adhere to health and safety guidelines.
Learned about brewing methods, beverage blends, and food preparation techniques to improve customer service and product quality. Greeted and interacted with new and regular customers. Trained new employees regarding food and drink preparation and store procedures.
Upsold pastries or seasonal specials to enhance customer experience and increase sales.
OWNER/OPERATOR Mar 2015 Current
Mainstream of America Productions LLC
Directed in-event performances, overseeing coordination of instrument, voice and other arrangements.
Oversaw setup and breakdown of musical equipment prior to and after event.
Mixed and edited audio tracks for live performances and prerecorded events.
Maintained calm, professional demeanor in tense, stressful situations. PRIVATE MUSIC TEACHER Jan 2018 Dec 2023
Private, Yuma, AZ
Designed music curriculum centered on musical theory, history and fundamentals.
Identified students' instructional needs and developed appropriate learning activities.
Utilized proactive behavioral management skills in classroom settings. Established and maintained open lines of communication with students, parents, and guardians.
RETAIL SALES ASSOCIATE Jan 2018 Dec 2023
Fretworks Music Center, Yuma, AZ
B
R
Conflict resolution
Volunteer management.
Technical Director for Theater,
concerts, events, weddings.
Violin, Guitar, Bass Guitar,
Mandolin, Ukulele, Therimin.
Coordination skills
Teamwork and collaboration
Data entry
Organizational development
VOLUNTEER-EXPERIENCE
Vice Chair, Arizona Democratic
Party, 2019-2021
Chair, Yuma County Democratic
Party, 2019-2020
Delegate, Party Leader & Elected
Official, 2020 Democratic
National Convention
Yuma County Coordinator, Brill for
Congress, 2018
Director, Our Revolution Yuma,
2017-2019
Theater Technical Director, Irish
Heritage Center of Cincinnati
2013-2017
Volunteer Leader, Young Life,
2008-2010
Volunteer Leader, Campus
Crusade for Christ University of
Cincinnati, 2009-2015
Volunteer Worship Team Member,
Crossroads Church, Cincinnati,
2009-2016
REFERENCES
Felecia Rotellini, Former Arizona
Democratic Party Chair, Fellow
Board Member,
****************@*****.***
Andrew Presser, Nevada State
Democratic Party, Deputy
Organizing Director, 775-691-
1194, *********@*****.***
Resolved customer issues using listening skills, professional attitude and problem-solving techniques.
Trained new employees regarding sales strategies, customer service techniques and company policies.
Inventoried merchandise to keep accurate product counts. Maintained up-to-date knowledge about products and promotions. VICE CHAIR Jan 2019 Jan 2021
Arizona Democratic Party, AZ
Supported and challenged Chair to drive and address organizational priorities and governance concerns.
Represented the board at community events in the absence of chair to uphold board mission, maintain leadership continuity, and support initiatives.
Advised chairman on major policy issues concerning acquisitions, divestitures, and new strategic initiatives.
Coordinated successful development and deployment of improved internal resources and communications systems.
COUNTY CHAIRMAN/VICE CHAIR Dec 2018 Jan 2021
Yuma County Democratic Party, Yuma, AZ
Originally elected Vice Chair, elected Chair after predecessor's resignation.
Monitored operations to protect the party's stability and successful achievement of objectives.
Established policies to effectively manage and oversee political operations.
Drove Party development with fresh and innovative strategies focused on Voter turnout.
AUDIO TECHNICIAN Jan 2015 Apr 2017
Access Audio, Cincinnati, Ohio
Planned and completed setup of large sound systems for over 3000 audience members.
Managed safe power distribution, supervising crew and recommending modifications.
Repaired and maintained audio speakers, crossovers and amplifiers to optimize sound quality.
SERVER SHIFT LEADER Jan 2016 Jan 2017
Zula Bar and Gourmet Burgers, Cincinnati, Oh
Worked as team player to support less experienced servers in completing tasks.
Maintained safe food handling guidelines for optimal cleanliness, sanitation and safety.
Controlled flow of food from kitchen to dining room to meet time targets.
Learned names and orders of regular customers to promote long-term loyalty.
INTERN, RECORDING ENGINEER, FOH ENGINEER Jan 2014 Apr 2017 The Monastery Studio, Cincinnati
Mixed and edited audio tracks for live performances and prerecorded events.
David Brill, Brill for Congress,
Candidate, 928-***-****,
*******@*****.***
LANGUAGE
English, Native
French, Conversational
ACCOMPLISHMENTS
President - Nagel Middle School
Anime Club
Confirmation Graduate & Member
- Hyde Park United Methodist
Church
Young Life Student Leader - South
East Cincinnati Area Young Life
Worship Team Member - Hyde
Park United Methodist Church,
Crossroads Church, Campus
Crusade for Christ
2nd Violin Section Leader -
Anderson High School
Philharmonic Orchestra
Trained interns and new personnel on audio board operations and proper sound adjusting.
Maintained calm, professional demeanor in tense, stressful situations. Prepared for recording sessions by selecting project-appropriate equipment and coordinating setup.
SALES ASSOCIATE Apr 2014 Nov 2015
Guitar Center, Florence, KY
Collaborated with store team to meet periodic sales goals. Completed merchandise floor set according to visual standards and directives.
Recommended products to match customer budget and preferences. Cross-trained on different tasks to assist in various sales roles during employee absences or busy periods.
EDUCATION
B.S - SOCIOLOGY Dec 2023
Northern Arizona University, Yuma
A.S - POLITICAL SCIENCE May 2018
Arizona Western College, Yuma
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