ANGELA M MCCREA, MLT ASCP, MT BB ASCP
Columbia, SC 29229
*******@***.***
Summary:
Master’s of Health Informatics student with a strong foundation in data management, electronic health records (EHR), and medical laboratory science seeking an entry-level position to apply academic knowledge and contribute to efficient healthcare organization.
Detail oriented, strong organizational skills and ability to work independently.
Electronic Health Records implementation/upgrades
EHR implementation/upgrades
Adult education/training (classroom, one on one, and virtual)
Excellent communication and people skills, including the ability to consult successfully with teams, investigators, and clients.
Knowledgeable of Salesforce's CRM application management tools, and Microsoft Outlook, Excel, PowerPoint, and Word.
EXPERIENCE
Lab Corp
Senior Medical Technologist Oct 2020 – July 2024
I prepared specimens and tested specimens in chemistry, hematology, coagulation, and urinalysis department.
Perform parallel testing of new reagent and/or controls.
Perform and document preventive maintenance and quality control procedures.
Monitor, operate and troubleshoot instrumentation to ensure proper functionality.
Ordering of inventory (i.e., controls, reagents, bench supplies, as necessary.)
Demonstrated the ability to communicate test results effectively with physicians and nursing staff as a member of interdisciplinary team focused on providing exemplary quality of care.
Evaluated quality control within the laboratory using standard laboratory test and measurement controls, and maintained compliance with CLIA, OSHA, safety, and risk-management guidelines.
Submit, review, and if required performed corrective action of the American Proficiency Institute (API) proficiency testing and the College of American Pathology (CAP) proficiency testing.
South Carolina Free Clinics Association (SCFCA)
Clinic Engagement/Quality Assurance Coordinator Nov 2018 – Oct 2020
Responsible for scheduling and performing certification inspections of the SC free medical clinics (i.e., initial, recertification, and complaint follow-up), as required by SCFCA regulations.
Verify that the medical clinics have policies and procedures in place that maintain compliance with OSHA, safety, and risk-management guidelines and if applicable CLIA guidelines.
Prepare reports with findings and facilitated recommendations to improve procedures and/or processes.
Assist in training/mentoring of new clinics on SCFCA regulations.
Assist the medical clinics with submission of clinical quality data to regulatory agencies.
Regional Medical Center
PRN Medical Laboratory Technologist Mar 2018 – Jan 2020
Prepare specimens and perform laboratory procedures in chemistry, hematology, urinalysis, serology, and microbiology department to aid physicians in diagnosing and treating disease.
Mingle Analytics Nov 16 – March 18
Quality Payment Program Consultant
Worked remotely as a subject matter expert on the content on CMS’s Quality Payment Program (QPP)
Collaborated with Clinicians to identify performance data and trends and implement quality improvement strategies.
Clarified the Merit-Based Incentive Payment System (MIPS) performance categories, including the scoring structure and how to report.
Performed demos of software used to monitor and submit quality data to CMS.
Assisted Clinicians with determining the quality payment program options that best suits the needs of their practice.
Assisted Clinicians with submission of quality data to CMS.
Covered chat and phone lines to answer questions related to quality reporting and provided customer service support.
Utilize Go-to-meeting to educate and train Clinicians on the CMS Quality Payment Program.
Carolina Center for Medical Excellence
Quality Specialist Consultant Feb 12 – Oct 16
Work remotely as the task lead over the Medicare’s Physician Quality Reporting System (PQRS) for the state of South Carolinas Quality Improvement Organization (QIO
Successfully recruited and assisted 60+ physician practices (200+ physicians) with submitting Physician Quality Reporting System (PQRS) quality measures to CMS via their EHR.
Assisted physician practices with understanding the Value Base Modifier (VM)program and how to utilize their Quality Resource Use Reports (QRUR) to do quality improvement.
Provided training and support to physician practices, enabling them to successfully meet the Medicare Meaningful Use requirements.
Made site visits to collect and disseminate information.
Performed webinars and speaking engagements to promote CMS incentive payment programs such as PQRS, the Value Based Modifier program (VM), Meaningful Use Program (MU) and the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA).
Implemented project plans and submitted contract deliverables accurately and timely.
Maxit HealthCare
Cerner EMR Trainer/Implementation Consultant Nov 10 – Dec 12
Provided classroom and one on one training to Physicians, Nurses, and End users on the Cerner’s electronic health record (EMR).
Perform site visits to observe and shadow Physicians, Nurses, and End users to evaluate training effectiveness and identify areas of improvement.
Helped develop training materials.
Assisted with the testing, validation, implementation, and go-live support of updates and new software applications.
Cover the phonelines where I was responsible for
oSetting up new users’ accounts and reset passwords.
oTrouble shooting and resolving problems in response to customer reported incidents.
oUtilizing the Remedy database to keep track of reported problems and resolution.
Palmetto Health Corporate Jun 06 – Nov 10
Clinician Support Specialist
Assisted with the testing, validation, implementation, and go live support of the Cerner’s EMR across 3 hospital locations.
Provided classroom and one on one training to Clinicians on the Cerner’s electronic health record (EMR).
Performed site visits to observe and shadow Clinicians to evaluate training effectiveness and identify areas of improvement.
Helped develop training materials.
Provided on call 24-hour support for providers.
Worked as liaisons to advocate and support the use of electronic medical records to improve patient safety.
EDUCATION
Limestone University
Master’s degree in Health Informatic Will graduate May 2026
University of South Carolina
Baccalaureate Degree in Interdisciplinary Studies May 1997
Midland Technical College
Associate Degree in Medical Laboratory Technology Aug 91 - May 93