Truck Driver Customer Care

Adrian Arciniega

**** *. **** ****, ****, AZ ****4 l ***********@*****.*** l 928-***-****

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KEY SKILLS

Reliable

Good Time-Management

(CDL) Commercial Driving

Teamwork and Collaboration

Strong Communication Skills

Quality Customer Care

Business Relationship Skills

Shipping/Receiving

Hauling/Reefers/Dry Vans

ENDORSEMENTS

Tankers

Doubles

Triples

TECHNOLOGY

Microsoft Office

Outlook, Word

G- Suite (Google)

Gmail, Drive

LICENCES

CLASS A CDL

SUMMARY

Adrian is a motivated, self-starter that is passionate about company growth and evident results. He is knowledgeable in truck driving, flooring, and construction. Adrian is resourceful and innovative. His highest quality strengths are his dependability, people skills, and good old-fashioned hard work. He is always committed to ensuring quality work a timely manner. EDUCATION

High School Diploma, Fontana High School, CA 1986

EXPERIENCE

Truck Driver 6/2021 - Present

GH Processing, Yuma, AZ

• Complete routine truck inspection daily.

• Create and update mileage schedule daily.

• Fostered excellent customer service relations with business clients, such as Costco and Walmart.

• Ensure timely delivery of all products to destinations.

• Drive reefers containing up to 50-60k pounds.

• Effectively resolved customer concerns and complaints. Truck Driver 4/2021 – 6/2021

SWIFT Transportation, Phoenix, AZ

• Developed professional relationship with businesses, such as Target.

• Wrote pre-and post-trip inspection checklists following CDL guidelines, logged miles and expenses, and followed DOT.

• Troubleshot malfunctions roadside, reducing the need for assistance.

• Drive reefers and dry vans containing up to 60k pounds. Flooring Installer 3/2006 – 4/2021

Big Bob’s Flooring, Yuma, AZ

• Demonstrated strong communication, flexibility, and patience with customers.

• Ensured quality control of material, tools, and installation.

• Responsible for installing all materials from beginning to end.

• Organized work site and guaranteed all materials were accurate.

• Managed and organized daily projects prioritizing customer satisfaction.

Flooring Installer 1/2000 – 3/2006

Design In Mind, Tucson, AZ

• Accurately measured installation area and effectively cut materials to fit.

• Helped customers design patterns for flooring.

• Prepared installation surfaces after inspecting them for flawless results.

• Installed carpet without seems showing.

• Professionally installed carpet padding, linoleum, vinyl, and BCT, tile, and commercial glue down.

References Available Upon Request

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