Project Manager.

Olinka Otoshi

St Augustine, FL 904-***-**** ******.******@*****.***

Experienced Project Manager with expertise in leading cross-functional teams, optimizing operations, and delivering strategic initiatives in dynamic environments. Experienced in system implementation, financial controls, and project lifecycle management. Dedicated to continuous improvement and maintaining current certifications, including PMP and Scrum Master.

Core Competencies

Project Integration Management, Stakeholder Management, Scope Management, Schedule & Cost Control, Quality Management, Requirements Analysis, Risk Management, Team Leadership, Process Improvement, Communication Management, Training & Support.

Education & Certifications

MBA, Sacred Heart University

BA in Management Information Systems, Sacred Heart University Graduate Certificate in Accounting, Sacred Heart University Project Management Professional Certification (PMP Renewed 06/ 25/24), Project Management Institute Agile Scrum Master Certification (ASM 05/13/24),Exin. Professional Experience

360 Risk Management Associates. (Insurance). Stamford, CT Project Manager (Part-Time Consultant) January 2024 - September 2024

● Managed the full project lifecycle, ensuring compliance with project timelines and deliverables, effectively integrating business processes.

● Enhanced internal reporting processes in collaboration with the sales team to meet evolving business requirements, significantly improving customer satisfaction.

● Developed and implemented a comprehensive project communication plan, delivering regular status updates and resolving conflicts while managing competing priorities.

● Fostered team motivation and performance through leadership and support, ensuring project milestones were met.

● Oversaw resource allocation, task assignments, and project planning to facilitate timely project execution.

Career Note: Family Business (Part-Time) April 2020 - Present MA, FL

● Implemented streamlined policies and procedures across five properties to enhance accountability and operational efficiency.

● Negotiated contracts and managed financial operations, aligning budgeting and reporting processes with business strategy and industry standards.

● Directed preventive maintenance and repair initiatives to mitigate risks, overseeing multiple vendors to ensure quality control through regular inspections. Association of Ship Brokers and Agents. (Shipping/trading). Englewood, NJ Project Manager May 2020 - February 2021

● Led the planning, design, and implementation of a trading platform, addressing critical operational needs while aligning with business strategy.

● Developed business cases for project initiatives to ensure strategic alignment and stakeholder buy-in.

● Maintained a groomed product backlog and facilitated Agile ceremonies (Sprint Planning, Daily Scrum, Sprint Retrospective) to drive team objectives.

● Created detailed flowcharts and user stories, ensuring developers adhered to project specifications and quality standards.

● Conducted comprehensive testing and implemented corrective actions to enhance platform functionality, presenting progress reports to the board and stakeholders.

● Identified and mitigated project risks through thorough risk assessments. Medinstill. (Pharmaceutical) New Milford, CT

Portfolio Manager / Project Manager January 2017 - April 2020

● Managed 14 projects, supervising a team of 5+ project managers to achieve delivery targets through strategic planning and execution while ensuring adherence to project timelines and effectively addressing evolving business changes.

● Developed detailed project plans, tracking progress against milestones and facilitating stakeholder communication through an established communication plan.

● Spearheaded a special project for the Bill Gates Foundation, resulting in the development of a grant-awarded application worth $500K.

● Collaborated with SUN Pharmaceutical on a program that gained FDA approval within one year, demonstrating effective stakeholder management and project execution.

● Compiled variance and financial analysis reports to inform management decisions, proactively addressing potential project bottlenecks with solutions to keep projects on track.

● Assisted the Supply Chain Director in logistics and supplier negotiations, contributing to enhanced efficiency in supply chain management strategies.

HomeServe. (Home Warranty Service) Norwalk, CT

Applications Support Analyst / September 2016 - December 2016

● Led troubleshooting initiatives for critical systems, coordinating efforts to resolve operational issues and enhance overall performance.

● Managed comprehensive support for third-party and custom applications, implementing processes to ensure sustained quality and efficiency.

● Developed and enforced industry-standard practices across technical processes, prioritizing tasks and ensuring adherence to established documentation and support procedures.

● Collaborated with cross-functional teams to optimize application performance and drive continuous improvement.

Locke Lord LLP (Law firm) Stamford, CT

Desktop Support Analyst December 2003 - September 2016

● Supported growth initiatives by training staff on technical processes and systems, optimizing operational efficiency by 15%.

● Executed IT systems implementations while ensuring stakeholder engagement and adherence to project deadlines, achieving a 30% reduction in system upgrade downtime.

● Identified workflow optimization opportunities, recommending and implementing streamlined solutions for enhanced operational performance.

Languages Spanish

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