Professional Picture
ABHINAV GUHA
Contact: +91-982*******
Email: *******.*****@*****.***
LinkedIn: linkedin.com/in/abhinav-guha-733a903b
EDUCATION
MBA (International Business), School of Economics, DAVV Indore, India – 2008
B.Com. (Computer Applications), Bhopal School of Social Sciences, India – 2004
CERTIFICATION AND TRAINING
Advanced Certification in AML/KYC Compliance
Leadership & Managerial Effectiveness Training
In-house Training on Banking Operations, Forex, and Fraud Prevention
CORE COMPETENCIES
Soft Skills
Leadership & Team Management
Effective Communication
Problem-Solving
Strategic Thinking
Customer Focus
Time Management
Adaptability
Conflict Resolution
Hard Skills
Banking Operations
Wealth Management
Risk Assessment
Regulatory Compliance
Business Development
Cross-Selling
Financial Analysis
Trade Finance
Technical Skills
Core Banking Software (e.g., Finacle, SAP)
CRM Tools
MS Office Suite
MIS Reporting
Data Management
Financial Tools
Digital Banking Solutions
LANGUAGE KNOWN
English: Advanced (C1)
German: Basic (A1 – in progress)
Hindi: Fluent (C1)
PERSONAL DETAILS
Gender: Male
DOB: 5th Feb, 1983
Nationality: Indian
Address: B 106 Sivnest Township Indore PIN: 452001
Passport No: N2930458
Visa Status: Applied for GOC visa, willing to relocate to Germany
PROFILE SUMMARY
Dynamic and results-oriented banking professional with 16+ years of experience in retail banking, wealth management, and branch operations. Proven expertise in driving branch profitability, enhancing customer satisfaction, and building long-term relationships with HNW and UHNW clients. Skilled in regulatory compliance, risk assessment, and team leadership, with a track record of achieving business growth through strategic planning and execution. Adept at cross-selling financial products, delivering tailored investment solutions, and ensuring operational excellence. Proficient in core banking platforms like Finacle and SAP, with strong analytical and problem-solving abilities to address complex financial challenges. Recognized for fostering high-performance teams and consistently exceeding targets in dynamic and competitive banking environments.
PROFESSIONAL HISTORY
Branch Head
ESAF Small Finance Bank Ltd., Ujjain Dec 2022 – Present
Spearheaded branch operations, achieving business growth targets through strategic customer acquisition and relationship management.
Expanded the bank's HNW and UHNW client portfolio by 20% through tailored investment strategies and proactive service.
Ensured compliance with regulatory guidelines, resulting in successful internal audits and enhanced operational efficiency.
Streamlined branch processes to improve customer satisfaction, evidenced by a 15% increase in Net Promoter Score (NPS).
Branch Head
HDFC Bank Ltd. Apr 2022 – Dec 2022
Managed branch operations and exceeded key performance indicators, achieving a 25% growth in liabilities (SB, CA, FD) and fee income.
Led a team of 15, fostering a high-performance culture through targeted training and motivation, resulting in a 30% rise in cross-selling efficiency.
Implemented cost optimization strategies, boosting branch profitability by 18%.
Ensured adherence to audit requirements, minimizing compliance risks and achieving a top audit rating.
Branch Head
ICICI Bank Ltd. Dec 2015 – Nov 2021
Directed all branch functions, including sales, operations, and compliance, contributing to consistent year-on-year growth in profitability.
Built and maintained long-term client relationships, enhancing portfolio value through personalized financial planning and advisory.
Designed and executed sales strategies, resulting in a 35% increase in retail product sales, including mutual funds and insurance.
Recognized with multiple awards for outstanding performance in mutual fund and life insurance sales at regional and national levels.
Deputy Manager – Transaction Banking Relationship Manager
Axis Bank Ltd., India Jul 2009 – Dec 2015
Delivered business banking solutions, including trade finance, corporate forex, and cash management services, driving revenue growth by 20%.
Ensured operational excellence in customer service, achieving a branch audit compliance rate of 100%.
Collaborated with corporate clients to streamline financial transactions and improve cash flow efficiency.
Enhanced customer acquisition by implementing targeted marketing campaigns, resulting in a 15% increase in new account openings.
Junior Manager – Export Department
Ruchi Soya Industries Ltd., India Jun 2008 – Jul 2009
Managed export operations, including documentation, port logistics, and client interactions, ensuring timely project delivery.
Secured large international sales contracts by building strong relationships with overseas buyers, contributing to a 10% increase in export revenue.
Gained expertise in SAP and trade finance processes, supporting efficient workflow and accurate reporting.
KEY ACHIEVEMENTS
Achieved top branch profitability rankings in multiple roles by driving strategic sales and cost management initiatives.
Awarded for excellence in wealth management and cross-selling third-party products.
Recognized for outstanding leadership in achieving high customer satisfaction and operational compliance scores.