Scrum Master Project Management
Resume:
ANAND DALVI
SENIOR IT PROGRAM MANAGER/SENIOR SCRUM MASTER/AGILE COACH
NEW YORK, UNITED STATES
DETAILS
New York, United States
********@*****.***
LINKS
www.linkedin.com/in/anand-dalvi
SKILLS
Leadership Skills
Customer Service
Teamwork
Ability to Multitask
Ability to Work Under Pressure
Communication Skills
Accountability
Agile Project Management
Agile Software Development
Agility
Business Process
Business Process Modeling
Collaboration
Communications
Conflict Resolution
Dashboard
Key Performance Indicators (KPIs)
Data Quality
JIRA
Confluence
Github
Indicators
Leadership
Linux
Management
Microsoft Office
Service Now
Office Suite
Operational Maintenance
Operations
Planning
Process Modeling
Product Management
Project Management
Project Management Office (PMO)
Reduction (Complexity)
Risk Management
Root Cause Analysis
Sarbanes-Oxley Act (SOX) Compliance
Scrum (Software Development)
Kanban
Service Management
Software Development
Solaris (Operating System)
Azure DevOps
Technical Acumen
Planview
Troubleshooting (Problem Solving)
PROFILE
Experienced and self-motivated Program Manager bringing forth over 20+ years of experience serving as an effective Project Manager in Retail and Finance Industries. Adept in all aspects of project management including planning, budget management, and coordinating all working parts of a project. Experienced in working directly with clients to ensure all the goals of a project are achieved and met within scope and budget. Driven SAFe Advanced Scrum Master (SASM) and Certified Scrum Professional (CSP-SM) with 6+ years' experience in Agile methodologies. Experienced Agile Coach with 3+ years of experience delivering individualized and group coaching sessions for Scrum Masters, Product Owners, and development teams to deepen their knowledge and application of Agile practices and principles.
EMPLOYMENT HISTORY
Project Manager & Agile Coach, Enterprise Risk and Financial Technology at BANK OF AMERICA (BOFA), Jersey City
May 2023 — Present
●Project Manager for Global Regulatory Relations Portal (GRRP) Application Team: Managed the project lifecycle, ensuring alignment with strategic goals.
●Stakeholder Alignment: Collaborated closely with Product Management, Product Owners, and other stakeholders to align priorities, dependencies, and strategic direction.
●Team Support: Coached and mentored Agile teams, Scrum Masters, and Product Owners on Agile principles, practices, and continuous improvement.
●Risk Management: Identified, escalated, and resolved impediments and risks affecting timely and high-quality value delivery.
●Metrics and Reporting: Established and tracked key performance indicators (KPIs), metrics, and progress towards objectives; provided regular updates to leadership and stakeholders.
●Continuous Improvement: Led continuous improvement initiatives across the team and organization, utilizing feedback loops and retrospectives.
●Collaboration: Fostered a collaborative and empowering team culture, promoting transparency, trust, and accountability.
●Facilitation: Led Inspect and Adapt workshops and other ceremonies to ensure smooth project execution.
Agile Senior Scrum Master, Global Financial Crimes at BANK OF AMERICA (BOFA), Jersey City
March 2021 — February 2023
●Led Internal Search Development Team: Enhanced the Internal Search application for bank executives, ensuring its effectiveness and usability.
●Quarterly PI Planning: Participated in quarterly PI planning sessions to finalize business delivery schedules and set priorities being part of an Agile Release Train (ART).
●Backlog Management: Prioritized and maintained a well-organized backlog with the Product owner, fostering cross-functional collaboration.
●Velocity Improvement: Increased development team velocity through continuous backlog grooming and optimization.
●Agile Training: Trained new Scrum team members in Agile methodologies, promoting best practices and effective team dynamics.
Scrum Master, Data Solutions at SixZeroFive, Syosset
May 2018 — December 2020
●Sprint Ceremonies Facilitation: Led sprint ceremonies, empowering teams to meet business needs and boost revenue streams.
●Data Quality Initiative Leadership: Successfully spearheaded the Data Quality Initiative Feature Sequencing.
●Product Delivery Enhancement: Enhanced product feature delivery and increased team velocity.
●Dashboard Creation: Developed innovative dashboards to track and highlight team progress and metrics.
●Documentation Improvement: Improved Definition of Ready (DoR) and Definition of Done (DoD) documents, ensuring clear project criteria.
●Promoted Continuous Improvement: Encouraged a culture of continuous improvement by facilitating regular feedback loops and driving initiatives to refine Agile practices and processes.
Project Manager, PMO at Barnes & Noble, Inc., Old Westbury
May 2016 — May 2018
●Root Cause Analysis Leadership: Led Root Cause Analysis (RCA) meetings, achieving a 30% reduction in recurring issues.
●SOX Compliance Supervision: Oversaw Systems teams to ensure SOX compliance and meet audit requirements.
●Spearheaded the planning, execution, and delivery of large-scale infrastructure projects, encompassing network, server, storage, and security implementations.
●Defined project scope, set timelines, managed budgets, and allocated resources to ensure seamless alignment with client objectives and expectations.
●Monitored project progress using key performance indicators (KPIs) and service level agreements (SLAs), proactively identifying risks and implementing effective mitigation strategies.
●Directed the planning, execution, and delivery of complex infrastructure projects, encompassing network, server, storage, and security implementations at the Corporate B&N datacenter.
Project Leader at Barnes & Noble, Inc., Old Westbury
November 2005 — May 2016
●IT Project Orchestration: Managed full-life-cycle IT projects, delivering high-quality products and services on schedule.
●ROI Enhancement: Increased return on investment (ROI) by efficiently consolidating and deploying multiple production machines in the datacenter
●Team Environment Cultivation: Fostered a positive team environment focused on accountability and collaborative problem-solving.
IT Professional at Bloomberg L.P., New York
October 2000 — October 2005
●Operational Maintenance: Ensured seamless operations by troubleshooting and providing solutions for various IT projects. Staff Leadership: Led staff in testing printing infrastructures, enabling project completion ahead of schedule.
EDUCATION
Master of Computer Science, New Jersey Institute of Technology (NJIT), Newark
CERTIFICATIONS
Project Management Professional (PMP), Project Management Institute (PMI)
February 2005
Safe Advanced Scrum Master (SASM), Scaled Agile
January 2021
Certified Scrum Professional - Scrum Master (CSP-SM), Scrum Alliance
July 2020
Advanced Certified Scrum Master (A-CSM), Scrum Alliance
August 2019
Certified Scrum Master (CSM), Scrum Alliance
October 2018
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