Accounts Payable Cargo Agent

RAJESH RANGANATHAN PERMANENT RESIDENT

**** * ******** ****, ***# 103, Mount Prospect,

Illinois- 60056, USA.

Telephone: +1-224-***-****

*************@*****.*** *************@*****.***

PERSONAL PROFILE

I am a self-driven, proactive person with an analytical bent of mind. I have always been a key

team player and I am naturally drawn towards challenges. I am hugely ambitious and a quick learner

with an eye for process improvements. I have excellent communication skills, which I am confident

with using regardless of situation or audience.

I am a very down to earth, open and enthusiastic person, which I believe helps me to easily build

trusting relationships with people and communicate easily with them.

ACCOUNTING PROFESSIONAL WITH FOCUS IN ACCOUNTS PAYABLE known for

accuracy, attention to detail, analytical thinking and timeliness in meeting month end deadlines.

WORK EXPERIENCE 10+ YEARS

Worldwide Flight Services Chicago IL - Working as a Lead Cargo Agent from February 2021 to till

date. I work on the airway bills from the cargo planes KLM, Air France and Virgin Atlantic.

Job Protile

• Breaking down cargo documents from flights and trucks notating cargo storage location on

breakdown.

• Check if the freight is ready to deliver or cleared/hold with the customs.

• Check if live animals boarded on the plane have proper documentation.

• Check if the terminal and warehouse storage fee is paid by the customer/shipper.

• Check emails to deliver freight on priority.

• Working on C2K.

• Manifesting data capture and categorizing all documentation for dispatched flights (Export) and

Import Flights by checking Dangerous Goods, preparing airline and customs documentation for

the freights on time using company DataBase (PELICAN/ICARGO). Processing an average of 50-

80 shipment information daily in company software systems.

• Comply with airline and company's Standard Operating Procedures (SOP) as export protocols for

Dangerous Goods Requirements and Regulations prepare NOTOC

• Well-versed in use and utilizing common and specific software (MS Office and freight specific

software like ICARGO, Pelican, Cafeed, VCC, CargolQ, TruckPro (SkyLine) and etc., used by

Air France KLM and Martin Air Cargo.

Process Developer with Genpact India May2013-Jan 2020

Worked as a Process Developer and reporting lead for HSBC USA with Genpact India, which is

a 3a party service provider. Prior to HSBC USA worked for US Containers for Brambles with

Genpact India.

Career spans 10+ years of experience in large multi-site organizations. Most recent software

experiences are Solomon, IFCOLogix, Basware, SAP, SAP by Design, GWIS and OnDemand.

Accounts Payable Processes & Management

Invoices/Expense Reports/Payments

Journal Entries & General Ledger

Spreadsheets/Pivot Tables & Accounting Reports

Staff Supervision

Processed all AP invoices

Managed the stop payments if invoice is processed wrong.

Month end Accruals Report

Expense Reports

Directly supervised Six employees working under me assisting in the accounts payable processes

I was selected for an O J (On Job Training) twice to migrate the processes to Genpact India.

(I) I had been to IFCOLogix in Texas, Houston and (2) I had been to IFCO RPC in Tampa,

Florida to learn Invoice processing. Created SOP's for all the activities and took the sign-offs

for the SOP's on-shore. I have successfully migrated the processes and stabilized it without

any escalation or errors.

I was selected for reverse transition and was sent to Genpact in Romania and Genpact Juarez,

Mexico. I provided them end to end process knowledge.

Also, selected for migrating Taxation (W8 Tax Forms Validation) and International Invoice

identification for FACTA Payments and US Source Income for HSBC USA Depew, Buffalo

City, New York.

knowledge transfer shared with the team.

• Auditing and correcting invoice batches. Working closely with Office Managers at different

locations to ensure all the invoices are corrected and paid on time. Trained new associates

with invoice processing.

• Played a major role in clearing the SLA's (service level agreement) every day.

• Call the clients and give them updates if any.

• Update the error tracker and update tracker regularly.

• Give feedback and update sessions to the team.

• Publish daily dashboards and aging report to the client.

• Publish Governance Deck monthly to the client and based on the Deck we have a monthly

call.

• Gave 2 Lean ideas which are approved by the client and which resulted in saving 544 hours

p e r a n n u m .

Streamlined monthly activities like Monthly Rents to the vendors.

• Worked for CHEP credit card payments. I have done a time and motion study and proved it

as a 0.5 FTE (full time employee) work from a 1.5 FTE job.

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