Customer Service Material Handling

ARI HERRERA

********@*****.*** 562-***-**** Chula Vista, CA 91910

SUMMARY

With a proven track record at Quality Towing and Baja Duty Free, I excel in customer service and material handling, demonstrating exceptional problem-solving skills and a commitment to safety. My expertise in roadside assistance and inventory tracking has consistently enhanced operational efficiency and customer satisfaction.

EXPERIENCE

Quality

towing

04/2019 -

Current

o Assisted with the loading and unloading of vehicles onto tow truck following safety protocols

o Maintained accurate records of all towing activities. o Performed vehicle inspections prior to towing.

o Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.

o Transported vehicles from accident scenes to repair shops or storage lots.

o Checked chains, cables, straps, and winches for proper operation and safety purposes.

o Utilized radios or telephones to communicate with dispatch personnel regarding job details.

o Communicated effectively with customers to assess their needs and provide appropriate solutions.

o Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations. o Provided courteous customer service at all times by being friendly, helpful, and professional.

.

Baja duty free

03/2018

03/2019

•

• Received and distributed incoming materials to designated areas.

• Inspected materials for any damages or defects upon receipt.

• Maintained accurate inventory records of all received items.

• Organized warehouse shelves, racks, and bins for proper storage of materials.

• Loaded and unloaded trucks with appropriate material handling equipment.

• Performed regular cycle counts to ensure accuracy of inventory records.

• Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.

• Operated forklift in a safe manner to move large shipments within the facility.

• Monitored stock levels and placed orders when necessary to replenish supplies.

• Assisted with physical inventories as needed by counting parts accurately and quickly.

• Reported any malfunctions or damages of material handling equipment promptly.

• Provided support in organizing special projects involving large quantities of merchandise.

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Becton

Dickinso

10/2016

02/2018

• Start shift executing a meticulous inspection of transaction and consumption made during second shift

• Make a list of products needed on production line

• collect the necessary products to feed the production line

• Inspected materials from receiving department for any damages or defects upon receive it.

• Once I confirmed that there were no errors or damage, I proceeded to fill the shelves with new products

• Maintain accurate inventory records of all received items to avoid any possible error.

• Organized warehouse shelves, racks, and bins for proper storage of materials.

• Performed regular cycle counts to ensure accuracy of inventory records.

• Operate all forklifts in a safe manner to move large shipments within the facility.

• Monitored stock levels and placed orders when necessary to replenish supplies.

• Assisted with physical inventories as needed by counting parts accurately and quickly.

• Reported any malfunctions or damages.

• Provided support in organizing special projects.

• Clean and coordinate work areas to maintain a pleasant work environment

EDUCATION AND TRAINING

NORWALK HIGH SCHOOL NORWALK CA

June/2012

NO GRADUATED

SKILLS

· Activity

logging

· Conflict

resolution

abilities

· Customer

Service

· Roadside

Assistance

· Safe Driving

Practices

· Order

Preparation

· Inventory

Tracking

· Shipping and

receiving

· Cycle counting

· Warehouse

Organization

· Material

Handling

· Loading and

unloading

· Warehouse

Operations

· Problem-

Solving

Contact this candidate