Experienced RN Nurse Navigator/Triage Nurse with
over 10 years of expertise in Documentation Review, Organizational skills, Epic, EMR Systems, and Medical Records. Seeking a position in Utilization nursing to utilize my skills and knowledge in providing quality patient care and improving healthcare outcomes.
Profile
Work Experience
RN Nurse Navigator/Triage Nurse
CHAS Health
Documented patient interactions accurately and
maintained up-to-date records using electronic health records (EHR) systems.
Conducted thorough patient assessments to
accurately determine acuity and prioritize care needs in a fast-paced triage setting.
Collaborated with interdisciplinary team members to develop and implement individualized care plans for patients with complex medical conditions.
Provided education and support to patients and
families on treatment options, medications, and self- care strategies.
Facilitated seamless transitions of care by
coordinating appointments, referrals, and
consultations for patients following hospital
discharge.
08/2023 – 08/2024 SPOKANE, WA
Visiting Nurse
Providence
Developed customized care plans based on patients' individual needs, coordinating and overseeing their implementation by a team of healthcare
professionals.
Educated patients and their families on disease
management, medication administration, and lifestyle modifications to promote optimal health outcomes.
Collaborated with physicians, social workers, and
other healthcare providers to ensure seamless
continuity of care for patients transitioning between hospital and home settings.
02/2017 – 08/2023 TUKWILA, WA
Work Experience
Registered Nurse (RN), LD and Postpartum
Swedish Medical Center
Provided compassionate and evidence-based care to
laboring mothers and postpartum patients, including monitoring vital signs, administering medications, and assisting with breastfeeding support.
Collaborated with multidisciplinary healthcare team to develop and implement individualized care plans for patients, ensuring optimal health outcomes.
Educated patients and their families on postpartum care, newborn care, and discharge instructions to
promote a smooth transition to home.
Utilized critical thinking and problem-solving skills to assess and address complex medical issues in a fast- paced labor and delivery unit, ensuring safe and
efficient care delivery.
09/2011 – 02/2017 ISSAQUAH, WA
Spearheaded the establishment of a bereavement
team at Swedish Hospital
Played a key role in the development and
implementation of a bereavement support program
Led a team of healthcare professionals in creating a comprehensive bereavement support system
Achievements
Groups
Bereavement Team
Led a compassionate team in providing support to
families during the difficult time of losing a child Designed and curated personalized remembrances
for parents including foot/hand prints, pictures, and hair clippings
Coordinated the preparation and transportation of
deceased children to the morgue
12/2011 – 02/2017
Peer Interview Group
Conducted interviews with new potential hires as part of a team of nurses
Evaluated candidates' qualifications and facilitated the hiring process
06/2014 – 02/2017
Jennifer Knipp
Address: Spokane, WA
Phone number: +1-208-***-****
Email address: ********@*****.**
Groups
Contributed to the selection of qualified candidates to join the nursing team
Palliative care team
Coordinated interdisciplinary meetings with
physicians, social workers, and chaplains to develop comprehensive care plans for terminally ill patients, resulting in improved patient and family satisfaction. Implemented evidence-based best practices in pain
management and symptom control, leading to a 20%
reduction in opioid usage among palliative care
patients.
Provided education and support to nursing staff on end-of-life care practices, resulting in increased staff confidence and competency in caring for dying
patients.
Collaborated with community resources to facilitate timely transitions to hospice care, ensuring continuity of care and seamless end-of-life support for patients and their families.
02/2017 – 01/2019 SEATTLE, UNITED STATES
RN
Ostomy team
Integral member of the ostomy team.
Taught patients to care for new or revised ostomies and assisted with ordering supplied.
Led interdisciplinary team in developing standardized protocols for ostomy care, resulting in a 20%
decrease in ostomy-related complications among
patients.
Implemented a quality improvement initiative to
streamline ostomy supplies ordering process,
resulting in a 30% reduction in supply waste and cost savings for the unit.
Collaborated with wound care team to provide
comprehensive care for complex ostomy cases,
resulting in improved patient outcomes and increased patient satisfaction scores.
08/2022 – 08/2023 SPOKANE, UNITED STATES
Education
Perinatal/obstetrics Certification in
Perinatal/Obstetrics Program
Durham College
1999 – 2000 OSHAWA, ON
Nursing Associate's degree
Seneca College
1981 – 12/1984 EAST YORK, ON
Skills
Patient Care Professional
Medication
Administration
Professional
Critical Thinking Professional
Skills
Electronic Health
Records
Professional
Organization Professional
Patient teaching Professional
Accomplished Registered Nurse with over three
decades of experience across multiple units
Dedicated team player with a strong motivation to
utilize my expertise and skills to excel in a nursing role at your facility
Eager to tackle new challenges and deliver high-
quality patient care
Goals
Certifications and Licenses
BLS for Provider
RN
04/2024
RN license
Possess active RN license number RN60051241 in
the state of Washington
License valid until August 2025
Mentoring staff Ability to prioritize
Goal Oriented Organization
Computer Skills Critical thinking
Strengths
Cluso and Bera Getting lost in a
good book
Capturing
moments
Feeling the
music
Hobbies