Notary Public

Lizabeth Hernandez

Miami, FL ***** 305-***-****

************@*****.***

Professional Summary

Dedicated and detail-oriented notary public with over 10 years of combined experience in customer service, management, legal assistance, and notarial services. Skilled in providing efficient, accurate, and professional mobile and remote online notary services. Proven leader in fostering industry collaboration through training, networking, and mentorship initiatives. Bilingual in English and Spanish, ensuring exceptional service to diverse clientele.

Core Competencies

• Notary Expertise: Proficient in Remote Online Notarization (RON), mobile closings, and real estate transactions, including Florida Seller’s Packages.

• Hospitality & Customer Service: Extensive experience in delivering exceptional customer experiences in high-end hotel environments.

• Leadership & Management: Over 10 years of experience in team management, operations oversight, and client satisfaction strategies.

• Bilingual Communication: Fluent in Spanish, specializing in notarization services for Spanish-speaking clients.

• Industry Leadership: Creator of Notary Partners, a resource-driven community supporting notaries at all career stages.

• Training & Mentorship: Experienced in developing and delivering training courses, including real estate notary processes and RON compliance.

• Legal Acumen: Background as a legal assistant, with expertise in document preparation, compliance, and client relations.

Professional Experience

Creator Notary Partners 2024 – Present

• Built a collaborative community supporting notaries with resources, expert tips, and networking opportunities.

• Hosted monthly training sessions and workshops to empower members and enhance their business operations.

• Developed classes on key topics such as RON compliance and industry best practices.

Notary Public Remote Online Notary (RON)

ACI Notarize Miami, FL 2020 – Present

• Delivered professional notary services, both in-person and remotely, ensuring legal compliance and client satisfaction.

• Marketed RON services to title producers, demonstrating technical expertise and clarifying the process and fee structures.

• Partnered with real estate professionals to streamline closing processes and educate on biometrics and signer compliance.

Business Manager

Massage Envy Miami, FL 2010 – 2020

• Managed daily operations, staff scheduling, and overall business performance for a high-traffic wellness center.

• Led and mentored a team of over 20 employees, ensuring excellent customer service and meeting sales targets.

• Streamlined operational processes, reducing inefficiencies and improving client satisfaction scores.

• Developed staff training programs to enhance service quality and operational consistency.

• Implemented marketing and promotional strategies to increase membership retention and revenue.

Legal Assistant

Various Law Firms Miami, FL 2013 – 2018

• Scheduled hearings, depositions, mediations, and meetings for attorneys, ensuring timely preparation and attendance.

• Maintained detailed calendaring for discovery, trial deadlines, and other case milestones.

• Scanned, organized, and saved all legal documents for efficient retrieval and compliance.

• Prepared documents for court filing, including hearing notices, mediation notices, deposition notices, and notices of filing.

• Processed invoices for subpoenas, document requests, and deposition transcripts.

• Managed email correspondence between attorneys, paralegals, and opposing counsel.

• Updated and tracked case lists, trial schedules, and closed files to ensure accurate case management.

• Communicated effectively with clients, opposing counsel, and vendors to facilitate case progression.

• Arranged travel plans for attorneys and set up conference rooms for client meetings. Guest Services Representative

The Astor Crowne Plaza New Orleans, LA 2005 – 2010

• Provided outstanding customer service at a high-profile, luxury hotel in the heart of New Orleans.

• Assisted guests with check-in and check-out processes, ensuring a seamless experience.

• Managed reservations, special requests, and resolved guest concerns with professionalism and efficiency.

• Maintained accurate records of guest information and billing to ensure a smooth operational flow.

• Collaborated with internal departments to enhance guest satisfaction and create personalized experiences.

• Consistently received positive feedback for delivering exceptional service in a fast- paced environment.

Education & Certifications

• Florida Commissioned Notary Public

• Remote Online Notary Certification

• Notary Signing Agent Certification

Achievements

• Hosted a real estate professional networking event featuring presentations on remote online notarization and compliance.

• Created a Florida Seller’s Package training course to educate notaries and real estate professionals.

• Organized multiple vision board workshops for professional development and goal setting.

Contact this candidate