On-Site Service Food
Resume:
Joy Carr
Prior Lake, MN ***72
OBJECTICVE:
Highly motivated and experienced professional seeking to re-enter the workforce after a 10-year career break to raise a family. Bringing excellent organizational skills, strong attention to detail, and a proven ability to multitask effectively. Committed to contributing to a dynamic team environment and making a positive impact. Skills
Experience
Darden Companies
July 2003 – 2014
Service Professional
Active Manager in “Front of House”. Lead team labor; 15 direct reports on average. Handles last minute schedule changes. Assist servers with kitchen inconsistencies. Act as a role model to staff on duty. Stay focused during busy times and delegate tasks to keep business running smoothly. Handle positive and negative employee interactions. Motivate employees to succeed and improve by having daily "talk into position" meetings before shift. Maintain a safe and clean restaurant by following safety and sanitation rules. Top level of on-site service; resolve issues using the L. E. A. R. N Methodology. Training Leadership
Management Team Player
Web Basics MS Office
Scheduling Organization
Managing Money Service Industry Knowledge
Multitasking Food Service
Certified Staff Trainer
Instruct classes on restaurant procedures and rules using prescribed restaurant materials as well as materials I develop. Engage class in role playing to prepare for unattended service shifts. I assist managers in choosing who to hire; coordinating interview calls and "peer tours" to evaluate any potential hires. Test classes on information covered using prescribed testing materials. Assist managers in leading all staff meetings.
Olive Garden (MN: Roseville, Bloomington locations) November 2003 - 2014
Server
Greet and communicate with guests demonstrating Hospitaliano: 100% guest delight. Build connections with guest and make suggestions based on conversation. Substantial knowledge of controlling guest checks and securing proper payment. Process all orders following cash handling procedures. Deliver hot food to guest within a prescribed time. Practice alcohol awareness. Assist other servers to promote teamwork and 100% guest delight. Demonstrate knowledge of menu including food, drinks and desserts. Make sure food being delivered to guest looks presentable. To-Go Specialist
Coordinate Olive Garden “TO-GO!” business on small and large catering orders. Build connections with guest over the phone and in person. Make suggestions based on conversation. Check prepared meals for proper preparation, appearance and quantity. Assemble food in containers as needed. Triple checks orders before they leave the restaurant. Record and process all orders following cash handling procedures. Keep track of all cash coming into the restaurant in multiple tills. Operate all equipment and use all chemical compounds properly and safely. Assist managers with office duties. Bartender
Practice alcohol awareness. Highly skilled in mixing, garnishing and serving drinks in keeping with the restaurants specifications. Thorough knowledge of inventory on hand. Demonstrate ability to keep the bar organized, stocked and clean. Always anticipate guests' needs to decide if they need additional service before they ask. Knowledgeable of liquor laws. Knowledgeable of wine, liquor, beer and mixed drinks. Proper safety and sanitation knowledge. Friendly behind the bar service. Follow proper cash handling procedures.
Education
Concordia University
Music Education
2001-2002
Century College
General Education
2003-2004
Udemy (Online Classes)
Python For Beginners
2022
Contact this candidate