Sales Associate Customer Service
Resume:
Kyra Ivory
**** * ****** ** ********* TX, *****
Arlington, TX 76010
***********@*****.***
Professional Summary
Effective leadership, administrative, and customer service skills combined with efficient technology and problem-solving skills. Proficient in product sales, handling payment processing, restocking merchandise, and maintaining a professional and organized work environment. Work Experience
Front Desk Receptionist
University of Texas at Arlington-Arlington, TX
February 2024 to Present
• Greet students, staff, and visitors
• Schedule advising appointments
• Answers phone calls and handles general inquiries about the department, such as class schedules, office hours, or faculty contact information
• Maintains organization of office supplies
• Assist faculty members with administrative tasks, such as copying and scanning documents
• Maintains and organizes student documents and forms Part Time Sales Associate
ALDI-Arlington, TX
December 2023 to Present
• Stock store shelves
• Provide a safe and efficient space for customers
• Operate cash registers and process customer transactions
• Rotate sale items monthly
• Completes store inventory
• Maintain store cleanliness
• Adhere to ALDI policies and procedures
• Assist with customer concerns and promptly resolve issues Sales Associate
Dillard's, Inc.-Cedar Hill, TX
April 2023 to July 2023
• Participating in upselling and meeting sales goals.
• Created positive relationships with customers.
• Met credit card sales quotas
• Maintained a clean and neat work environment
• Experienced in marking down sales items
Senior Sales Associate
7-Eleven-Red Oak, TX
July 2022 to December 2022
• Started working prior to grand opening of the location, building and stocking shelves.
• Worked as cashier, eventually started training new employees.
• Well trained with mobile deliveries, propane exchanges, lottery, scratch off entering, and money orders etc.
• Submitted merchandise orders in 7MD
• Created many relationships with regular customers
• Successfully counted and entered safe counts at the end of each shift. Lead Cashier/Assistant Manager
Delaware North-Arlington, TX
January 2022 to July 2022
• Co-managed "Hawt Dawgs" stand in the Texas Rangers Stadium.
• Built positive relationships with customers to increase repeat business.
• Accurately counted drawers and stocked merchandise at the beginning and end of the shift.
• Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
• Delegated daily tasks to employees, streamlining daily progress and efficiency. Cashier/Cook/Prep
RO Donuts-Red Oak, TX
September 2019 to August 2021
• Prepped and prepared donuts for daily sales
• Managed cash register sales
• Maintained a clean work environment
• Rotated sales merchandise
• Developed positive relationships with customers to increase repeat business Education
Bachelor's degree in Public Health
The University of Texas at Arlington - Arlington, TX August 2021 to Present
Languages
• English - Fluent
• Spanish - Beginner
Certifications and Licenses
TABC Certified
January 2023 to January 2027
Food Handler Certification
September 2022 to September 2026
Groups
Student Advocates for Well-Being
January 2024 to Present
• Collect data about food insecurity
• Collaborate with my peers to create a White Paper with collected data
• Advocate and empower the student community
• Create focus groups
• Set up interviews with other group presidents gathering outside data from similar health-related focus groups
• Meet with university administration to discuss initiatives
Contact this candidate