Human Resources A R
Resume:
I N S I D E S A L E S
Cardionics March **** - present
- Produced monthly forecast metrics, weekly quote and demo updates, and other analytics and tracking documents
- Completed high-volume calling campaigns to secure and schedule demo appointments with potential clients
- Ensured timely follow up with convention leads and prospective customers and provided support for sales team P A R T T I M E F R O N T D E S K A S S O C I A T E CCMC July 2016 - May 2017
- Assist residents by phone or in person, database management, and process payments T E M P O R A R Y S E C R E T A R Y
University Of Houston-Clear Lake 2015
- Provided assistance to faculty, adjuncts and TA’s with classroom materials and supported PeopleSoft activities Human Resources Professional
PAULA ORISE C O N T A C T
*******.*@*****.***
P E R S O N A L P R O F I L E
Human resources professional with
more than 15 years of experience
guiding individuals and teams to new
levels of excellence. Knowledge of
diverse business environments in both
public and private sectors. Able to
create and sustain success-oriented
culture by connecting with colleagues
at all levels of organization.
PO
E X P E R T I S E
Regulatory Compliance Performance Management
Training & Succession Management
Compensation & Benefits Admin
Policy Development
Risk & Records Management
Project Management
Event Management
Employee Relations & Development
Employee Engagement
Arbitration & Mediation
Investigations
Negotiation & Dispute Resolution
S O F T W A R E K N O W L E D G E
Microsoft Office Suite
Word
Excel
Access
PowerPoint
OneNote
Outlook
H U M A N R E S O U R C E S S E N I O R G E N E R A L I S T City Of League City 2010 – 2014
- Created environment of positive employee relations, established trust, credibility and maintained confidentiality
- Maintained a balance of business needs and employee needs & interfaced directly with employees daily
- Partnered with management and employees to communicate various HR objectives
- Ensured all procedures were in compliance with city policy and employment law
- Provided counsel and coaching on people issues with managers and conducted internal investigations
- Directed the implementation of progressive discipline and performance management plans
- Ensured organizational compliance with federal, state, and local employment laws
- Performed full cycle recruiting for general labor up to professional and management
- Provided benefits administration and compensation practices expertise
- Supported special projects and additional responsibilities as they presented themselves E D U C A T I O N
Galveston Community College
Associate of Arts Professional
in Human Resources Management:
HRCI (2002-present)
Institute for Conflict Management, LLC
Mediation Certification (2008)
National Safety Council
Principles of Occupational Safety
(2008)
H U M A N R E S O U R C E S G E N E R A L I S T / S A F E T Y M A N A G E R City Of League City 1997 – 2010
- Directed the overall operation of the city’s risk management and employee safety programs
- Measured program effectiveness and recommended enhancements and improvements
- Managed the City's workers' compensation program; maintained records on all claims
- Developed and maintained records and reports, provided loss analysis and loss prevention guidance
- Worked to identify and monitor risk factors and recommended changes to eliminate or reduce loss exposure
- Developed safety training curriculum and oversaw and advised the assigned departmental safety representatives
- Researched all levels of occupational health & safety directives and assured that City policies were in compliance
- Continued to perform the duties of Human Resource Generalist in addition to the responsibilities of Safety Manager
- Developed, implemented, and administered policies and programs regarding occupational safety and training, risk management, and modified duty
H U M A N R E S O U R C E S G E N E R A L I S T
City Of League City 1994 – 1997
- Oversaw administration of the City’s self-insured health, dental and vision insurance plans
- Worked with third party administrators and employees to provide support needed as well as routine reports to facilitate management decision-making for the program
- Coordinated conversion to fully-funded policies as directed by new management
- Assisted with recruitment efforts by creating and updating job descriptions and posting opportunities online
- Established accounts with Monster and careerbuilder.com and reduced yearly recruiting costs
- Served as point of contact, screening resumes, and scheduling interviews
- Completed pre-employment background & reference checks, prepared offer letters, and new hire announcements
- Managed internal temp floater pool by conducting appropriate testing and delegating temp assignments
- Prepared and conducted new hire orientations and subsequent on-boarding touch bases, ensuring that new employees were acquainted with available resources and were uploaded into HR and payroll systems successfully
- Maintained employee database: entered all HR related changes, and maintained data integrity
- Established and maintained routine reports and information to facilitate management decision-making
- Responsible for benefits administration; assisted employees in understanding and using benefits programs
- Assisted in resolution of benefits problems; managed and processed leaves of absences in compliance with FMLA and other federal and state regulations
- Administered special projects, employee retirement parties, special incentive programs, and other special events
- Processed all personal action forms for promotions, transfers, terminations, and pay increases; and updated payroll records to reflect these changes
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