Human Resources Employee Relations

Hilliard, OH ***** 614-***-**** *******@********.***

VANESSA WILLIS

Highly motivated, dependable and ethical Human Resources Professional with experience in a variety of business settings, both Fortune 100 and small family owned organizations. Knowledgeable in all aspects of human resources management, operating experience in a large team as well as a one person HR department. Strong understanding of the technological challenges and IT requirements that are distinctive to HR, with expertise in HRIS. Proficient in providing quality HR direction and guidance, while balancing both the needs of employees and the needs of the company.

PROFESSIONAL

SUMMARY

SKILLS ● HR Department Startup ● Employment Law

● FMLA/ADA/EEO/WC ● HRIS Technologies

● Staff Recruitment & Retention ● Employee Relations

● Alternative Dispute Resolution (ADR) ● Benefits Administration

● HR Program/Project Management ● Orientation & On-Boarding

● Training & Development ● Performance Management

● Organizational Development ● HR Policies & Procedures HUMAN RESOURCES PROFESSIONAL 01/2024 to Current

1st Impressions Landscape, Sunbury, OH

OWNER 01/2010 to 12/2023

JB Willis LLC, Hilliard, OH

WORK HISTORY

Developed comprehensive onboarding programs to acclimate new employees and foster positive work environment.

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● Enhanced employee engagement by implementing innovative HR policies and procedures. Collaborated with department managers to assess staffing needs proactively, optimizing workforce planning strategies.

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Managed employee relations issues professionally, mediating conflicts, and providing solutions that aligned with company values.

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● Prepared bills receivable, invoices, and bank deposits.

● Processed incoming payments in accordance with established financial policies.

● Reconciled daily AR ledger and verified proper posting.

● Completed weekly payroll for all employees.

Managed day-to-day business operations for a successful small business in transportation and moving industry.

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Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

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HUMAN RESOURCES GENERALIST MANAGER 02/2008 to 11/2010 National Youth Advocate Program, Columbus, OH

HUMAN RESOURCES PROFESSIONAL 12/2001 to 02/2008

Scotts Miracle Gro Company, Marysville, OH

Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

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Managed daily trucking operations, ensuring safety compliance and adherence to regulations.

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● Designed business plan to define concept, short-term and long-term goals and strategies.

● Collaborated with executive team on all HR issues and developed strategic business plan Assisted managers in hiring and termination process, including on-boarding and termination counseling

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Conducted exit interviews, recommends retention efforts based on analyzing data and trends

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Handled administration of 401(k) program, including compliance efforts, filing of 5500, enrollment and termination process, etc.

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Implemented and oversaw vendor relationship for Benefit Administration, including migrating from paper enrollment to online enrollment for employees

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Oversaw Worker's Compensation claims, works with TPA to minimize rates and keep costs to a minimum, conducts safety training based on accident analysis – attained group rating due to ability to decrease accidents and settlement of several outstanding and dormant claims

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Managed unemployment – decreased in rates due to appeals process and training of management on termination process

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Develop and implement policies and procedures to ensure compliance with state and contractual standards

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Cut recruiting costs in half by researching and utilizing low cost and high resulting recruiting and retention efforts via job fairs, websites and advertising

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Developed and analyze employee survey to improve on employee satisfaction, while increasing staff's trust in organization's management efforts

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Implemented leave of absence process in addition to managing all leaves according to state and federal compliance

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● Researched and evaluate all grievances related to harassment and/or discrimination Provided corporate HR support for national sales field comprised of 350 full time and 1500 seasonal employees

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Maintained organizational structure within SAP for entire company, including two large sales divisions with > 1500 seasonal employees

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Supervised a group of 4 HR Coordinators and assist with processing complicated HRIS issues

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Ownership and management of bi-weekly payroll for 1500 seasonal sales associates utilizing an in-house payroll system including inquiry and discrepancy support

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Received, reviewed and input Associate Transaction forms which consisted of any personnel changes

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● Upheld high ethical standards and implement Sarbanes Oxley audits

● Provided recruiting support for national sales field Developed and instruct training material for new hire orientation, payroll activities and “best practices” for HR activities

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Award recipient of 4 different quarterly STAR awards, given for community service and operational excellence

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CERTIFICATIONS SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management. 2015 - 2018

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● Professional in Human Resources (PHR) - HR Certification Institute. 2008 - 2019

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