Territory Manager Customer Service

CHRIS BURGER

TERRITORY MANAGER

Charlotte, North Carolina • 704-***-**** • ********@*****.*** • www.linkedin.com/in/chrisburger9

PROFESSIONAL SUMMARY

Adept at driving revenue growth and exceeding sales objectives, my tenure at Masco and subsequent roles have honed my excellent presentation and communication skills. Leveraging customer sales, I’ve successfully managed high-value accounts and led teams to achieve over $500k in sales, while executing territory management and maintained a high level of sales.

EXPERIENCE

MASCO; Charlotte, NC Jan 2021 - Present

Field Representative

Represented a diverse array of Masco products like Delta, Kilz, Kichler, BrassCraft, Whizz, Kraus, Liberty Hardware. Responsibilities included product display upkeep, inventory control, and customer service.

Executed project-related activities including program resets/refreshes and showroom installations for brand presence.

Conducted minimum two weekly associate trainings store-wide to enhance product knowledge through in-aisle sessions.

Optimized planogram management boosts product visibility and sales through cross-merchandising.

Ensured precise survey execution, yielding valuable insights into consumer behavior.

MARKETSTAR; Charlotte, NC Oct 2019 - April 2020

Region Manager

Exceeded targets, hitting $76K in line with territory coverage metrics.

Led individual sales team to impressive results, generating over $39K.

Engaged key decision makers within dealerships, presenting service benefits that invigorated customer retention and new vehicle purchases.

Pioneered Sales as a Service globally, driving revenue growth with Uber in a pilot program.

Streamlined dealership visits in North Carolina to boost Uber for Business sales.

HALO BRANDED SOLUTIONS; Charlotte, NC Jan 2014 - Oct 2019

National Account Manager

Consistently exceeded sales objectives by achieving goals over $500K.

Acquired new premium accounts across the entire country through strategic networking referrals, innovative concept selling, and effective cold calling techniques.

Amplified brand visibility for companies nationwide as a full-service provider of promotional products, including apparel, business gifts, and tradeshow items.

Boosted customer service by conducting comprehensive client consultations to comprehend product needs; created visual product images to surpass expectations.

Implemented marketing strategies via social media to enhance client engagement.

MOSAIC SALES SOLUTIONS; Charlotte, NC Oct 2009 - Dec 2013

District Manager

Led 13-member team, promoting unity and motivation via effective communication.

Initiated the arrangement and presentation of feature end caps, point-of-purchase signs, and educational resources, while also offering staff training for improved product understanding.

Orchestrated retail strategies, enhancing sales by customizing approaches for store models.

Ensured retail team consistently surpassed weekly/monthly productivity goals in the field.

Prior Experience: ELEVATION GROUP OF COMPANIES, Account Executive, TMG SPORTS MARKETING, Program Manager, STANLEY BLACK & DECKER, NASCAR Special Events and Retail Sales Representative

EDUCATION

East Carolina University, Greenville, NC

BS, Communications

SKILLS

Adobe Creative Suite, Google Workspace, LinkedIn Sales Navigator, Canva, MailChimp, QuickBooks, Dropbox, Skype for Business, DocuSign, Power BI, Smartsheet, Salesforce.

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